"Great location, Nice staffs"
Hotel is 8 minutes walking distance from Shibuya station. Check-in was fast and easy. Hotel staffs speak fluently English and very helpful on info about directions, attractions, restaurants...Room is small (as expected), but, clean and well equipped with small fridge, hair dryer, all toiletries (love Shiseido products. Lol). Bed is small (double) but super comfy with duvet. Bottle water (1) was provided daily, so are kimonos and slippers' liners. Wifi is fast and easy to set up. Hotel has just 1 elevator, so you might have to wait a bit longer during morning hour. Many convenient stores (Lawson, Family Mart, 7-11), restaurants, coffee shop (Starbucks and Jean Francois boulangerie are inside Mark City Department store), shopping and department stores (109, Uniqlo...) nearby hotel.
Since we used JR Pass daily to travel everywhere around Tokyo, or Osaka, Kyoto...that's why we love this hotel because it's closed to Shibuya station. On the day we checked out, hotel staffs even hold our luggage until late afternoon so we have more time to shop ;-) .
Overall, my husband and I, we like this hotel a lot. Beside courteous staffs, this hotel's location is just perfect. We highly recommend this hotel to everyone.
Kimberlee from Chino Hills, CA