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Reviews of Ramada Plaza Shenzhen North

3.5 out of 5
Ramada Plaza Shenzhen North
Meilong Road and Minwang Road Cross, Minzhi Sub-district, Longhua, Shenzhen, Guangdong

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 129 reviews" "
Rating 8 - Good. 48 out of 129 reviews" "
Rating 6 - Okay. 37 out of 129 reviews" "
Rating 4 - Poor. 6 out of 129 reviews" "
Rating 2 - Terrible. 8 out of 129 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

stuart

Business traveller
Good location terrible internet.
Room and hotel a little tired, location was ok with some good places to eat nearby. Internet connection was really poor not once did it get above 250kBs and I had trouble with the power sockets when trying to charge my devices. Room was clean and house keeping done a good job.
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel close to Shenzhen North train station. Room was clean. Front desk was very helpful, but sometimes had trouble with communication in English.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Kuk Cilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Ed, Glendale, CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good closed to the main train station.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2018

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and Efficient service
Good hotel with fair facilities, with big clean rooms, not all the latest but perfectly useable. Buffet breakfast has a wide variety, local and european. Desk service is quick and helpful. Location is good for businesses in Bao'an and close to Shenzhen North for HK and Guangzhou and near to two metro stations. I have stayed here 4 times now while visiting and see no reason to change my choice given the package they provide.
Stayed 4 nights in Oct 2018

2/10 Terrible

David, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Booked for 3 nights, but cancelled after one and change to another hotel. I wouldn’t of even stayed 1 night if I don’t have to. This hotel is very rundown and dirty. Awful damp/smoking smell in the 2 different rooms I tried before moving on. Moved to the Doubletree Hilton instead and although more expensive, it’s far superior.
Stayed 3 nights in Aug 2018

6/10 Okay

zhefei

Average
Average standard hotel. Not too bad. I asked for non-smoking room, but there is still smoke smell inside the room.
Stayed 3 nights in May 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Paul, Connecticut

Liked: Staff & service
Not bad for the money.
Good overall but the room was hot. A/C never cooled the room.
Stayed 3 nights in Mar 2018

6/10 Okay

Mike, Michigan, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a Refresh
This place is showing it's age. It's reasonably close to the Minzhi MTR station, not far from Shenzhen North station, which makes the location good for me. But the rooms need new flooring and much of the upholstery needs replacement. There is almost NO lighting in the bathroom. Not even sugar for the meager coffee service.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Chi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The stay was a meh, room smells bad and location is not exactly close to the train station. Staffs are nice though!
Stayed 1 night in Jul 2017

10/10 Excellent

mark, wichita kansaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Everything was perfect with the hotel. Staff very friendly and helpful. Great food in all 3 restaurants. Couldn't ask for more from a hotel. I will stay there again in the future.
Stayed 15 nights in Jul 2017

4/10 Poor

Jennifer, San Diego

Liked: Cleanliness, staff & service, room comfort
Unwelcome wake up call
This hotel is hard to spot from the street. The staff was great and although the hotel is ready for a few repairs- squeaky doors, wallpaper peeling- it was great for the price. Our only beef was that you could clearly hear the microphoned man in the courtyard 2 blocks behind the hotel from 7 am to 10am on our only day we had to sleep in a bit! While not the hotels fault they clearly need soundproofing and maybe to talk to neighbors.

4/10 Poor

Tom, Laguna Niguel, CA

Disliked: Staff & service, property conditions & facilities
Room is OK but hotel is not that good
Nothing terrible but disappointing. Lock on door is very user unfriendly. The internet is lousy and essentially no exercise room. Convenient location in Longhua but and room design is quite nice. But service and internet is lousy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice, but had wifi issues both nights I was there. Mostly a Chinese breakfast.

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Tom, Laguna Niguel, CA

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
OK hotel in Longhua
Hotel looks nice on the surface and room is quite functional. Some problems. The exercise room is basically useless. Old and terrible equipment. Internet is just lousy. Difficult to get on and very unstable.

6/10 Okay

Jeffrey, Utah

Quick access to the Shenzhen Bei train station
Older hotel. Breakfast was marginal at best. Beds are hard (typical of China). The reason it was chosen was quick access to the Shenzhen Bei train station.

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

David , Los Angeles, CA

Disliked: Cleanliness, staff & service, room comfort
Charge Extra After Pay for Breakfast Package
I was asked by the staffs to pay extra for the breakfast. It was supposed be included in my purchase After I pay for the extra, the front desk called me again and said they gave me the wrong price and the price need to be higher. I'm very unhappy with this. The bathroom is not clean. It is out of order after a few times of usage.

6/10 Okay

chopra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff has no English speaking skills.
This hotel staff has no English speaking skills. Room service is horrible and the only good thing is free breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Great & Helpful Staff
Arrived at hotel and staff were very helpful. Somehow we were given a smoking room, and they immediately fixed the issue after we discovered it.

10/10 Excellent

sandeep, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at shanzhen
Complimentary breakfast was quite good.

10/10 Excellent

Ali, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice close to every thing
Best hotel for the value of your money can't beat that

6/10 Okay

Banzragch, Oakland, CA

Liked: Staff & service
Disliked: Property conditions & facilities
Close to Shenzhen North Train Station
When we take train to Guilin from Shenzhen we were stayed here. I liked their service but not hotel condition.

6/10 Okay

jonathan

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Yuki, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Shenzhen North Railway Station
Overall experiences were good as we have 17 pax in total with 2 less mobility old folks & 3 young children. They told us to rest @ lobby restaurant & serves up the warm lemon water while waiting for them to arrange for our rooms. We decided to have our late dinner @ the restaurant due to our conditions even they recommended us to try out the local foods across the street. The restaurant servant was caring enough as only 1 chef left in duty in that hour (abt 10pm+), she make sure all our orders are serves right & fast.

10/10 Excellent

XIN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful staff
Very helpful staff, 5 mins taxi to high speed train station, will consider to live again.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Save yourself the trouble, and book elsewhere
My stay started with the staff not being able to locate my reservation for about 15 minutes. This is the first time this has happened. I patiently waited as they searched, and 15 minutes later I had my key. I had booked the executive room. The room itself was nice, but it wasn't very welcoming. The bed was OK. It wasn't the most comfortable I have slept in, but the down comforter was nice. The bathroom sink must have been clogged with who-knows-what because after washing my hands every time it took several minutes for it to drain. I didn't particularly like looking at the remnants of toothpaste in the sink after brushing, but that's what was left over after the water slowly drained away. The next thing that bothered me was that the internet was atrocious. You could either use a LAN cable or the wifi. The wifi went on and off every 5 minutes or so, and I couldn’t ever get a stable connection. Using the LAN cable wasn't any better. I know the internet in China isn't that fast, but I would have rather used a 56K modem than what they offered. During the second night of my stay the power in my room kept going out. It must have gone out over 15 times. Overall I would have to rate this hotel as one of the worst experiences I have had in China. If I need to return to Shenzhen for business I will definitely be looking elsewhere. I would recommend you do the same if you haven't already.

6/10 Okay

Haydon, south Africa

Liked: Staff & service
Very clean & smart
staff helpful & friendly

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Slow service at front desk
Hotel management should standby more staff during peak hour. I've been waiting for 30mins to check out and I'm in rush to Airport, the waiting time is really frustrating.

4/10 Poor

Shane, Toronto

Disliked: Staff & service, property conditions & facilities
Far from 5 star... $180 for two loads of laundry
This has been one the most laughable experiences I've had in all of my travels. My business partner and I dropped off two loads of laundry and asked multiple times what the rates would be, but received no answer. Thinking, well what's the worst it can, be we left it with them. It was $180. We actually thought we were reading it wrong at first. They charged $3 per pair of socks... socks that could be purchased up the street for $0.3. $180 for about 20 minutes of work. When we tried to explain that this was completely ridiculous considering that rate was the same as almost 3 full nights accommodations, they did absolutely nothing but offer us two free sodas. Beyond that, the gym is one of the sorriest gyms I've ever seen, with literally only two of the 7 pieces of equipment working properly. The AC in the room even when maxed out is subpar. The shower leaked all over the bathroom. I definitely wouldn't recommend staying here though if you're actually looking for what is advertised.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel and Good Service
This is the first time i stay at this hotel for my business trip. It is quite impressive as the room is very clean even though the building is old. The room service is warm and delighted. I will definitely stay at this hotel again during my next trip.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
convenient location
The hotel is only about 3 years old but it's a little worn already. However, it's convenient location and great price can't be beat. Still the best deal in the area.

6/10 Okay

Barrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old fashioned and naff design.Internet kept on breaking down. The room was musty and the air conditioning gave us all the impression we were getting a cold..runny nose etc. The food at breakfast looked good but all of the food dishes had their lids left off and it was cold or luke warm so we did not risk it.

6/10 Okay

mcwhlr, shenzhen

hard beds, hard to get taxi, hard to get to
best hotel in the area - but this area sucks. working with a factory close by - but its so isolated and far from train station it better to stay closer to futian. its a very Chinese hotel for a western brand. walls are getting moldy and service is sub par.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good

10/10 Excellent

Vince, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the Minzhi area
This hotel was located very near to the trading company I was visiting in Shenzhen. They sold out of the room I had booked so they gave me a free upgrade. The breakfast was decent for the price of around 50 RMB. Very comfortable stay and very reasonable price.

6/10 Okay

YY, New York

6/10 Okay

Khan, Singapore

Liked: Cleanliness, room comfort
Good Stay
Well done for an average price hotel. Hoping ramada Shenzhen could improve on their Food selections and quality.Overall..it's a good stay:)

8/10 Good

db

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice transit hotel
Hotel is very close to Shenzhen Bei station. It is very good location if are traveling from that station. They upgraded my room to deluxe, which was very spacious. Breakfast in hotel is very good and reasonably priced. Staff was very helpful and no problem with language.

6/10 Okay

Verified traveller

Liked: Staff & service
Good for Business
We stayed here because it was walking distance to our business. This is a more local hotel than a western one. It's clean, inexpensive and the breakfast is good. I will say I got a much better deal on the room by booking through Expedia than trying to extend my stay through the hotel.

10/10 Excellent

Jonathan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgraded to a luxurious room
We were upgraded to a very nice room on the [executive?] floor. I am not sure about the normal rooms, but our upgraded room was very comfortable and luxurious and we were very happy to have stayed in this hotel. In the morning, it was easy to catch a taxi to the nearby Shenzhen North Station.

8/10 Good

mcwhlr, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for the area
the Ramada is the best hotel in the area. the area is terrible. its too to walk to the train station and there is not much around the hotel. the restaurants are not very good. the prices are good and the suits are very nice.

6/10 Okay

Royce

Liked: Room comfort
Disliked: Staff & service
Nice hotel
Hotel was nice, arrived late for check in and left early, so didn't stay too long. However, they did try to charge me even though I booked on-line and had already paid. Needed translator to explain that I had already paid. My room also had a large chunk out of the wall that was being repaired. Good place for an overnight stay, bring your booking confirmation!!