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Best Western Shenzhen Felicity Hotel

1085 Heping Road Shenzhen, 518010 China

Business-friendly Shenzhen hotel near Lo Wu Border Crossing

Lo Wu Border Crossing nearby
This business-friendly hotel is located in Shenzhen, close to Lo Wu Border Crossing, International Foreign Trade Center, and Shun Hing Square. Also nearby are Shenzhen Museum and Lizhi Park. Show more
Pool, fitness facility
In addition to a restaurant, Best Western Shenzhen Felicity Hotel features an outdoor pool. Other amenities include a nightclub and a bar/lounge.
Fireplaces
Televisions come with satellite channels. Guestrooms also feature fireplaces, refrigerators, and air conditioning. Hide

GUEST REVIEWS

3.7out of 5

Expedia Guest Rating

86%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Superior room
1 double2 twinFireplace. Desk. Television with satellite channels and pay movies. Dial-up Internet access (surcharge). Free local calls. In-room safe. Complimentary newspapers. Refrigerator and minibar. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Clock radio, iron/ironing board, and welcome amenities. Air conditioning. Smoking.
Deluxe room
1 double2 twinFireplace. Desk. Television with satellite channels and pay movies. Wired Internet access (surcharge). Free local calls. In-room safe. Complimentary newspapers. Refrigerator and minibar. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Clock radio, iron/ironing board, and welcome amenities. Air conditioning.
Deluxe suite
1 kingSeparate sitting area. Fireplace. Desk. Television with satellite channels and pay movies. Dial-up Internet access (surcharge). Free local calls. In-room safe. Complimentary newspapers. Refrigerator and minibar. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Clock radio, iron/ironing board, and welcome amenities. Air conditioning.
Executive Double Room
1 doubleFireplace. Desk. Television with satellite channels and pay movies. Internet access (surcharge). Free local calls. In-room safe. Complimentary newspapers. Refrigerator and minibar. Bath amenities include phone, hair dryer, and makeup/shaving mirror. Bathrobes and slippers. Clock radio, iron/ironing board, and welcome amenities. Air conditioning. Smoking.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pets not allowed
  • Check-in time starts at 2 PM
  • Check-out time is Noon

Property Amenities

  • Swimming pool - outdoor
  • Steam room
  • Sauna
  • Massage - spa treatment room(s)
  • Concierge desk
  • Complimentary newspapers in lobby
  • Health club
  • Fitness facilities
  • Restaurant(s) in hotel
  • Nightclub
  • Coffee shop or café
  • Breakfast available (surcharge)
  • Room service (24 hours)
  • Self parking
  • Limo or Town Car service available
  • Banquet facilities
  • Business center
  • Exhibit space
  • Multiple large conference rooms
  • Event catering
  • Multiple small meeting rooms
  • Ballroom(s)
  • Internet access in public areas - high speed
  • Internet access in public areas - dial-up
  • Secretarial services
  • Computer rental
  • Total number of rooms - 463
  • Safe-deposit box at front desk
  • Express check-out
  • Doorman/doorwoman
  • Security guard
  • 24-hour front desk
  • Floor butler
  • Number of suites - 37
  • Hair salon
  • Gift shops or newsstand
  • Medical assistance available
  • Currency exchange
  • Tour assistance
  • Laundry facilities
  • Dry cleaning/laundry service
  • Fireplace in lobby
  • Shoe shine
  • Air-conditioned public areas
  • Number of floors - 25
  • Elevator/lift
  • Bar/lounge
  • Babysitting or child care
  • On-site car rental
  • Shopping on site
  • Room service
  • One meeting/conference room
  • Parking limited (free)
  • Luggage storage
  • Airport transportation
  • Tours/ticket assistance
  • Dial-up Internet access - complimentary
  • Airport transportation (surcharge)

Rooms

Best Western Shenzhen Felicity Hotel offers 463 air-conditioned accommodations with fireplaces and minibars. Televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, makeup/shaving mirrors, and phones.

Rooms are equipped with high-speed Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include welcome amenities and safes. In-room massages and wake-up calls can be requested. Housekeeping is provided daily.

Best Western Shenzhen Felicity Hotel, Shenzhen,  China, Rooms Guest Room

Room Amenities

  • High-speed Internet access
  • Pay movies
  • Fireplace
  • Complimentary newspaper
  • Air conditioning
  • Dial-up Internet access
  • Voice mail
  • Internet access (surcharge)
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Wake-up calls
  • Daily housekeeping
  • Bathrobes
  • Hair dryer
  • Bathroom phone
  • Makeup/shaving mirror
  • In-room massage available
  • Slippers
  • Satellite television service
  • Electronic/magnetic keys
  • Clock radio
  • Desk
  • Iron/ironing board
  • In-room safe
  • Free local calls
  • Smoking permitted
  • Welcome amenities

Dining

Best Western Shenzhen Felicity Hotel has a restaurant on site. 24-hour room service is available.

Best Western Shenzhen Felicity Hotel, Shenzhen,  China, Dining Restaurant

Recreation

  • Swimming nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Best Western Shenzhen Felicity Hotel

3.7
out of 5
avg. guest rating
Hotel service:
3.7
Hotel condition:
3.4
Room cleanliness:
3.8
Room comfort:
3.8
Location:
3.8
Neighbourhood:
3.4
86%

of guests recommend

out of 22 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller from Atlantis, Pegasus Galaxy
2.0
out of 5
Does not recommend this hotel
Posted 5 Dec 2011

“Realistically reviewed throughly”

Great location, horrible condition inside your room, tv was broken, shower pressure sucks, horrible how they arranged your furniture, not a bad priced hotel, same breakfast everyday.

josephine L. from Vancouver B.C. Canada
5.0
out of 5
Recommends this hotel
Posted 13 Nov 2011

“glad i chose this hotel”

from the online photos of the hotel to being really inside, i was so very glad that i chose this hotel. the facilities all around was most convenient and suited me. the restaurants are high standard, food was good, and many choices. massage palour was just down the elevator, so relax after a days outing. cross the bridge was the crazy shopping malls, and crossing boarder to Hong Kong. Next to the hotel building, also bus terminal to many areas within China. Amazing. Most important.....it was clean clean clean. makes a good night sleep. Love the place, good price too ! will definately go there again.

Area recommendations
In Shenzen, Guangzhou, two years ago i was also there, and stay in the centre of town near the Hong Kong crossing boarder. it ended up that the hotel was like a less then 3 star accommodation in our standard, n each time needs to take a taxi to go to most of anywhere. the enviroment does not make one feel safe, n the beddings are not so clean. This time, I caught the promotional period with the price, and that the hotel was most satisfactory to me, feels like in a 4 + star hotel. most of where i want to go is within walking distance. Happy with the choice, will stay there again in my next trip.
Michael from Australia
4.0
out of 5
Recommends this hotel
Posted 21 Oct 2011

“4th Stay”

For the price this is good value. Fourth time I have stayed here. Nothing much in immediate area 10 mins walk to station

Area recommendations
Easy Railway access
A Traveller from Netherlands
4.0
out of 5
Recommends this hotel
Posted 14 Feb 2011

“good hotel”

all looks good

Area recommendations
shopping area
A Traveller from California
4.0
out of 5
Recommends this hotel
Posted 8 Feb 2011

“Good Location, Great Staff, Great Place to Stay”

We love the Felicity and have stayed 6 times during our travels to China. It is one of the few hotels with soft beds at the price that they offer. The hotel is clean, new, service is good, and the location is great for shopping a Luhou station.

C W from Victoria
4.0
out of 5
Recommends this hotel
Posted 31 Jan 2011

“Shenzhen Lowu area”

Alright hotel, when you consider how dated it is. The location is good and in fact less then a block away you would pay $100 more. You can be a little farther away in Futian but not as convenient if you are shopping or crossing border.

Area recommendations
Its in Shenzehn main shopping district everything within minutes
A Traveller from Canada
3.0
out of 5
Recommends this hotel
Posted 30 Nov 2010

“Hotel is older but clean”

I've stayed at the hotel for the 3rd time. The quality of the hotel has gone down. The hotel is worn but clean. Our washroom tiles were all cracked and plastered up. The carpets were badly stained but I noticed this was common in Asia. Reno's are definitely required. But the service was prompt and satisfactory. But I have to comment that customer service needs to be improved. May stay there again in the future... hopefully they will make improvements.

A Traveller from Thailand
2.0
out of 5
Recommends this hotel
Posted 19 May 2010

“Large room and toilet, great location but service is not so good”

location is great. room is large and clean. toilet is large and nice. Also has a free shuttle to lowu station. but my room has water dropping from aircondition and no one come to fix it.

Area recommendations
luwu, coz close to shopping center and station
frank a from chicago
5.0
out of 5
Recommends this hotel
Posted 5 May 2010

“I plan a return visit before the end of 2010.”

Good hotel and good location for shopping.

What to pack
Pack very little if you plan to have items tailored. Remember that the April climate is humid and in the 70's and 80' during the day.
A Traveller from Istanbul
4.0
out of 5
Recommends this hotel
Posted 30 Dec 2009

“Comfortable and reasonable”

The Hotel is absolutely good enough for short stay.

Area recommendations
Very close to the main train station.

Best Western Shenzhen Felicity Hotel

1085 Heping Road Shenzhen, 518010 China

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Nearby Points of Interest

  • Lo Wu Border Crossing - 0.5 km / 0.3 mi
  • International Foreign Trade Center - 1.1 km / 0.7 mi
  • Shun Hing Square - 1.4 km / 0.9 mi
  • Shenzhen Museum - 1.9 km / 1.2 mi
  • Lizhi Park - 2.1 km / 1.3 mi
  • Huanggang Port - 4.2 km / 2.6 mi
  • Huanggang Border Crossing - 4.6 km / 2.9 mi
  • Shenzhen Convention and Exhibition Center - 5.8 km / 3.6 mi
  • Shenzhen Golf Club - 7.8 km / 4.8 mi
  • Minsk World - 13 km / 8.1 mi
  • Splendid China - 13.3 km / 8.2 mi
  • Happy Valley - 14.1 km / 8.7 mi
  • Window on the World - 14.5 km / 9 mi
  • Shenzhen Polytechnic - 17.9 km / 11.1 mi
  • Shenzhen University - 18.5 km / 11.5 mi

The preferred airport for Best Western Shenzhen Felicity Hotel is Shenzhen (SZX-Shenzhen Intl.) - 32.8 km / 20.4 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Shenzhen, China (SZX-Shenzhen Intl.)

Area:

Luohu - Downtown Shenzhen, China: Luohu is crowded with travelers just in on the train from Guangdong or crossing from Hong Kong, along with businesspeople and shoppers. Many head to Shenzhen's biggest mall, MixC, and Dongmen, a favorite of bargain-hunters seeking jewelry, handbags, and clothes. At night, Luohu is abuzz with karaoke-aspirants and club-goers, and at all hours with diners at restaurants packing area “eat streets.”

Best Western Shenzhen Felicity Hotel

1085 Heping Road Shenzhen, 518010 China

Most recent booking for this hotel: less than 6 hours ago.
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