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Reviews of Oriental Rivoli Hotel & SPA

3 out of 5
Oriental Rivoli Hotel & SPA
Namaa Bay, Peace Road, Sharm El Sheikh, South Sinai Governorate

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 79 reviews" "
Rating 8 - Good. 31 out of 79 reviews" "
Rating 6 - Okay. 15 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 3 out of 79 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It is a good place to stay close to everything the beaches are acceptable the liquor is made in Egypt the food quality is five out of 10 the sweets are 8 out of 10, The place needs updating but it is acceptable so all in all it’s a good place to stay.
Stayed 4 nights in Jan 2024

6/10 Okay

Samire

Stayed 4 nights in Jul 2023

2/10 Terrible

Essam

Disliked: Cleanliness, staff & service
Stayed 5 nights in Jun 2023

10/10 Excellent

Michael, Mesa

Stayed 3 nights in Jul 2022

2/10 Terrible

Sherif

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
لاشىء على الاطلاق الطعام سيىء اقامة شاملة لايعطونك الماء فى الغرفة المدير سوف اعطيك زوجاجتانماء كل يوم وكانه عمل كبير وحدث مرة واحدة الامان ليس على المستوى لقد ضيعت ثلاثة ايام كنت حجز١٠ ايام واضررت للذهاب انه واهم لا يطاقون حقا
Stayed 2 nights in Jul 2022

10/10 Excellent

brent, guttenberg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good budget hotel 10 minutes from beach east transport options the 5£ bus hop on hop off convenient
Stayed 4 nights in Mar 2022
Response from ahmed on 29 Mar 2022
Dear Guest The entire team at Oriental Rivoli Hotel & SPA is incredibly grateful for the kind review you shared .We are happy you used our service, enjoyed your stay We hope you stay with us again next time you are on vacation. Best Regards Hotel Management

10/10 Excellent

Liel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from ahmed on 24 Oct 2021
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It should be five star hotel! With all these facilities that they offer.
Stayed 5 nights in Mar 2021
Response from ahmed on 12 Mar 2021
Thank you for your great review about Oriental Rivoli Hotel; & SPA best regards hotel management

8/10 Good

Verified traveller

Stayed 4 nights in Mar 2021
Response from ahmed on 18 Mar 2021
Thank you for your comment

6/10 Okay

Verified traveller

Business traveller
Not the best budget hotel stay
A very average hotel. Room was clean but the water in the shower had a lot of sand in it and it was brown in color. Staff are friendly. Breakfast was very poor - 4 pieces of different bread with 1 plain croissant and some feta cheese along with cucumber and tomatoes every day. Omelet station is fine. The bed is average for comfort. Overall experience, for the money paid is fine.
Stayed 9 nights in Jan 2021
Response from ahmed on 6 Feb 2021
Dear Sir Thank you for your review , and so sorry to hear that we couldn't be enough for your experience ...we will follow your comments and fix it to avoid it for future thank you for all Best Regards Hotel Management

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2020
Response from ahmed on 17 Dec 2020
Thank you for your Review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff do their very best to please you. Nice pool area. Good food. I found the background music they play nice but repetitive.
Stayed 2 nights in Nov 2019
Response from MIRNA on 7 Jan 2020
Thank you for your Respectable Review

10/10 Excellent

George, Malta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, clean and quite propery. Great value for money.
Stayed 6 nights in Nov 2019
Response from Mirna on 6 Dec 2019
Thank You for your Great Words Hotels Management

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service
Very bad service I will never come back my worse hotel ever visited in
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Sales Manager on 10 Feb 2019
Thank you so much for being our guest. Waiting to see you soon again. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quite and good for holidays. The bathrooms particularly the shower area ( interior) needs to be cleaned. The food is good.
Stayed 5 nights in Nov 2018
Response from samar on 9 Dec 2018
thank you for your words we will follow your comment Best Regards

10/10 Excellent

Nadia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location & Great Hotel
Very nice hotel, the food was tasty, great selection for breakfast and reasonably priced for dinner also. Only problem is that there was no WiFi in the bedrooms, so be aware of that. Besides that, I cannot really fault the hotel. The location was brilliant and a short taxi ride or even walk to Neama Bay. Will be staying here again, when I visit Sharm in the future.
Stayed 3 nights in Aug 2018
Response from Samar Elzarkany on 23 Aug 2018
Thank you for your review and being one of our lovely guests; we pleasure that your stay was comfortable and memorable and reach your satisfaction. Looking to see you soon Best Regards Reservation Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
food was OK. Complimentary internet did NOT work in rooms and in the lobby, it was painfully slow.
Stayed 2 nights in Jan 2018
Response from samar on 15 Mar 2018
thank you for your great review

6/10 Okay

Debstar, London

Liked: Cleanliness
Good hotel if you don't stay in it all day
My friend and me were visiting another friend of mine who is working in sharm so we were looking for a good value for money hotel as we did not want to spend too much time there. However we were glad we were able to use our friends hotel facilities for the week as we were not too happy with the Oriental. Apart from the dirty pool area (tissues, beer, dirty fake grass carpet), old sun beds and Russian radio playing all day there was no consistency in the hotel. Some members of stuff such as the kitchen staff, restaurant manager and cleaner were extremely friendly, the reception is a mess. We asked for a late check out which they offer but I called them about three times the day before and needed to ask on the same day at 8am in the morning again without any clear answer. They were also unable to provide a second room key ( which is pretty basic). On the day we checked out ( they finally allowed us to have a late check out) we were on our way to the taxi when they asked us to wait so they could check the room, which took about 15 minutes. We explained our taxi was waiting and they did not inform us beforehand so we would have made other arrangements. We were not happy with the reception service at all, bearing that in mind the hotel was ok as we only slept there. We cannot commend on the breakfast either as we only ate twice our of seven days there.

10/10 Excellent

Nilesh, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with great service and welcoming staff
excellent location - nice staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
i love sharm
very clean ,, nice food ,, great activities ,, weather wow

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
great location,, good weather ,, helpfull staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay
seaside ,, helpfull staff ,, nice location ,,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
very good
Quality of service Hotel location

10/10 Excellent

georges, alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
very nice food,, helpful staff

6/10 Okay

Doug, bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Comfortable room and friendly staff. Animation good. Food ok. Grill food very good but buffet only adequate. Good location.

10/10 Excellent

Imrul, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, GREAT place :)
A great place to stay, eat & party. We stayed 4 nights and ENJOYED every bit of it :) Will highly recommend!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad
not bad, expensive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Douglas, Elrose, SK S0L, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Egypt at it's best
I read reviews of this Hotel and heard alot of complaints.I have never been treated better the staff here were friendly and always willing to help.my room was always clean and Hagag was friendly and kind. The only thing I would change would be to make it all inclusive for those of us from the west. I am Douglas Martin from Canada and I will recomend this Hotel to everyone I know. Thank you for a wonderful time.
something new everyday

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with welcoming and helpful staff membe
Very polite and helpful staff. The receptionist Tamer is an incredibly helpful and welcoming fellow. I think they should change the manager, he isn't quite a people person, which is not ideal for a customer service based job. Other than that, all of the other staff were very sweet, professional, and organized. Everything I asked for was serviced to me immediately with professionalism and a smile.

6/10 Okay

eli

Liked: Room comfort

8/10 Good

Andrew Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice overall experience
We chose this hotel based heavily on reviews from others, never been to Sharm before. I have been a Chef for 27 years, last 5 years as Exec. Chef on Cruise ships. I travel to more countries in a month than most people do in 10 years so I know what I am looking for. Positives: Easy walking distance to Naama bay, hotel staff excellent not too intrusive, 3 great swimming pools, free wifi, small 24/7 supermarket (cheap), currency exchange (good rates), pharmacy etc at your front door. Sunshine, cloudless skies, 38 degrees daily. Negatives: Taxi drivers are disgraceful! Negotiate hard, ensure you say "total price" before getting in. They negotiate a price then ask for a tip or pay parking at airport etc at the end. The Beach is across the road. You will be descended upon by all sorts of "sellers" but they left you alone if requested. Best advice is NEVER pay the first price you are given for ANYTHING, always be prepared to walk away, SOMEONE will sell it to you somewhere. Alcohol is overpriced, we brought in whatever we wanted to eat and drink. We tried to be fair & buy things at the hotel some days. Soho square is excellent, far better than Naama Bay. An overall "4" rating, we really enjoyed our 10 days but 2 things I did not like at all. 1) On our honeymoon we had 2 single beds pushed together, on wheels and moved apart, I REALLY HATE THIS in any hotel, 2) The food overall at the hotel was quite disappointing and I could not recommend it. Email me for more info no prob.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with good staff
good service and very polite, helpful staff. booked deluxe double room, ended up with a double room with 2 single beds. as nothing else was available they simply put the 2 beds together. i wasn't thrilled but it worked out fine.

4/10 Poor

Talal, SA

Disliked: Staff & service, property conditions & facilities
not good
The staff there not friendly, they dont care of the people saying there, was not helpful.

8/10 Good

nawal, chicago, il

Liked: Staff & service, property conditions & facilities, room comfort
convenient
great price for a hotel in sharm. stayed there 2 days and we enjoyed our stay

10/10 Excellent

elisabetta

Travelled with family
Liked: Staff & service, amenities
la struttura è in decadenza, le camere datate, se ristrutturate sarebbero davvero confortevoli. per quel che riguarda il ristorante sono stata colpita piacevolmente dai piatti curati e dalla varietà. Qualità-prezzo nella norma.
Stayed 3 nights in Feb 2024

10/10 Excellent

Danilo

Stayed 6 nights in Dec 2023

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buon rapporto qualità/prezzo. Buona posizione in 2°fila, ma pessimo accesso alla spiaggia. Spiaggia convenzionata affollata (conviene prenotare in anticipo il ticket di accesso), ma con mare fantastico per snorkeling poco lontano dalla riva. Stessa cosa per la seconda spiaggia convenzionata, all' altro estremo di Naama Bay e raggiungibile con navetta gratuita. Menu molto limitato e monotono, di qualità medio/bassa. Servizi buoni, personale disponibile, ma occorre sempre chiedere quanto dovrebbe essere scontato (es. asciugamani). Belle le piscine, di cui una riscaldata, e le camere.
Stayed 7 nights in Dec 2023

8/10 Good

Valerio

Travelled with partner
Liked: Staff & service, amenities
Sono appena rientrato da una settimana di soggiorno in questo villaggio. C’è da dire che la posizione è eccellente davvero, villaggio grande e molto carino, l’hotel mette due spiagge a disposizione e quella che consiglio io è la più vicina raggiungibile a piedi (5min MAX) ombrelloni e lettini ottimi, mare strepitoso con sabbia, sassi a tratti e barriera corallina pazzesca piena di pesci. Personale molto disponibile, accogliente e solare, buona comunicazione in Italiano. Ho riscontrato due pecche importanti: il cibo ragazzi purtroppo non ci siamo proprio, i primi due giorni sembrava discreto ma nei giorni successivi è andato peggiorando e a volte facevamo fatica a trovare qualcosa da mangiare (ma da quel che ho sentito è un problema di TUTTI i villaggi di sharm, quindi amen) il secondo è la pulizia della stanza, in particolare il fatto che in 7 giorni non sono mai state cambiate le lenzuola, però nel complesso pavimento e bagno ok. Mi sento comunque di consigliare questo villaggio seppur con qualche nota stonata, ho conosciuto persone splendide che soggiornavano qui e sicuramente se dovessi tornare a Sharm tornei volentieri al Rivoli. Spero di essere stato utile.
Stayed 8 nights in Aug 2023

8/10 Good

Isabella Elen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bello, camere tipiche e grandi con arredamento orientale, materasso davvero comodo, stanza pulitissima. Personale gentile e cortese, camerieri sorridenti. Lati meno soddisfacenti: Buffet vario e abbondante ma la cucina non rispecchia le stelle dell'hotel. Cibo ripetitivo e la mangiabilità purtroppo andava a giornate: abbiamo vissuto 2 settimane a riso in bianco e pollo e molte volte neppure il riso era mangiabile (senza sale, scotto, con cannella) e pollo asciutto o troppo speziato. Animazione inesistente: del programma di animazione settimanale tutte le attività diurne non sono mai state fatte, neppure Minidisco. Spettacoli serali di 35 minuti a ora di cena in uno spazio piccolo in mezzo al passaggio tra un buffet e l'altro. Si può quindi pensare che ci si potesse rilassare in piscina ma no: si veniva letteralmente assaliti dai venditori di escursioni o della spa. L'insistenza con cui alcuni lavoratori pretendevano la mancia per un servizio che comunque era già stato pagato è davvero vergognosa! Fuori dall'hotel sporcizia e plastica abbandonata ovunque. La strada per andare in spiaggia era una discarica a cielo aperto: puzzolente con immondizia ovunque. Plastica anche in spiaggia, persino dentro al mare cristallino (facendo snorkeling ho trovato un calzino,filo interdentale oltre che bottiglie e borsedi plastica) ma anche in mezzo al deserto o sul monte Sinai. La colpa non è sempre dei turisti! Paesaggi stupendi e mare da favola ma uno schifo a livello di inquinamento!
Stayed 14 nights in Jul 2023

10/10 Excellent

valentina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Vacanza di coppia dal 24 al 1 luglio presso hotel rivoli. Siamo stati accolti molto bene, check in veloce, personale cordiale e simpatico che parla italiano. La camera fronte piscina molto carina, molto pulita. Cambiano giornalmente asciugamani e teli mare. Al ristorante si trova di tutto, si mangia discretamente. Buona la colazione. Un grazie speciale al responsabile del ristorante Sayid, veramente gentile, disponibile e molto simpatico! Presso lhotel si possono prenotare escursioni a prezzi modici. È stata una bella vacanza !
Stayed 7 nights in Jun 2023

10/10 Excellent

Özlem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2023
Response from engy magdy on 1 Apr 2023
Welcome to the Oriental Rivoli Hotel. We would like to thank you very much for your opinion in evaluating our service. We are always pleased with your stay with us, and we always wish you to return the experience with us again.Best regards Engy Magdy Sales & Reservations Department

6/10 Okay

STEFANO

Travelled with family
Disliked: Amenities, property conditions & facilities
Niente di speciale, molto datato, non so se per colpa della peste COVID o per l'organizzazione, comunque ci vuole parecchio tempo per sistemare l'hotel.Per me, come mentalità egiziana è rimasta ferma a 20 anni fa, pensano che il turista sia un pollo da spennare, ma si sbagliano, in primis nell'hotel ho trovato poca informazione e cortesia.
Stayed 8 nights in Aug 2022

6/10 Okay

STEFANO

Travelled with family
Disliked: Amenities, property conditions & facilities
Non so se è perché in questo periodo stanno ristrutturando le strade ma per mia opinione l'hotel deve avere un sostanziale rimodernamento, è una accurata attenzione alla pulizia. Per quanto riguarda il cibo deve essere migliorato. Per me così com'è è un Hotel a due stelle
Stayed 1 night in Aug 2022