4 outdoor pools, pool umbrellas
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Reviews of Island View Resort

5 out of 5
Island View Resort
Shark's Bay Sharm el-Sheikh, Sharm El Sheikh, South Sinai Governorate

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 19 reviews" "
Rating 8 - Good. 8 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not worth going to
Having been to Egypt 3 times before, I can say I'm very disappointed with this hotel. It's lacking in all categories - facilities, staff, service level, food. It's been a disappointing experience overall. -Facilities I understand that at the time of this review (November 2014) 1/3 of the hotel is under renovation and maybe soon it will be completed and up-to-date. But during my visit, the facilities are are in a state of neglect. The washroom in the room had to be flushed multiple times. It sometimes took more than 5 minutes to wait for hot water in the shower, and when I got hot water, it was boiling hot. Air conditioner in the room was not adjustable so you are either stuck with an ice cold room or a hot humid air. It's good to have friends living in other sections of the hotel in case there is no water (happened to me)! -Food I did not go to this hotel to enjoy a very nice meal every day, but some variety (other than chicken, beef, and fish) would not hurt. Fruit selection was very small as well - they only had oranges and pomegranates. Drinks are represented by powder apple, mango, and orange juice or pop. They do have real juice (guava and tomato) but you HAVE to tip in order to get it, but this is more related to the Service section of this review. -Service level / Staff This is where this hotel 'shines'. There were some very nice people, which you wanted to tip, and there were some characters that you want to argue with because of how rude and demanding they are.

10/10 Excellent

Mustafa, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will definitely come back.
My stay was extremely fantastic, no need to step out of the resort. animation team were completely stunning, Mahmoud Front office manager and the rest of the staff are very helpful. food always fresh and lots of variety. WELL DONE ISLAND VIEW RESORT.

10/10 Excellent

Mohamed, Sharm El Sheikh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Our stay was perfect except that we lost some money on last day before the check out, whatever we enjoyed

6/10 Okay

Mohammad, Cairo

Not Recommended
some rooms of the hotel are under renovation, house keeping are always late, same kind of food every day .. I think you can get a better hotel in the same area with the same rate

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel Sunrise Select Island View Resort
I stayed at this very nice hotel with my 2 daughters.The room was big and clean.Food was good.I really would like to stay at this hotel again.

8/10 Good

John, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for your money
The positives: The location of the hotel is excellent. Having an all inclusive service in Egypt is great. There was food and drinks available mostly all day. It is located in the Soho area which have many shops and things to do. The diving and snorkeling are just beautiful in the area. Some of the hotel managers were very professional! The negative: A few(not all) of the employees at this hotel were rude specially to women. My wife ordered spaguetti with red sauce and she was given it with white sauce, when she asked the waiter, he just told her "just take it and eat it" I had to complain to the manager and they were very apologetic and told me the employee was just tired. Like this case there were others. The food can be better, it was OK Overall, good service and value for your money. Managers, please train your employees with great customers services since people have choices now.

8/10 Good

Vicki, Budapest, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value, awesome location!
The best thing about this hotel is the immaculate grounds and the beach. It is a huge campus and there are canals and walkways with beautiful landscaping throughout. The hotel is next to the much more expensive Savoy and the beach is just as nice--lots of sand, two jettys, fantastic snorkeling (a much larger area for this than other hotels in the area), a bar and grill and a diving center right on the beach. There are about 2 flights of steps to get to the beach level from the hotel level. There is a vehicle ramp you can use if you have a stroller or wheelchair, but it is quite a workout. The hotel is also next to Soho market for shopping/entertainment/restaurants. As the other reviews said, the rooms are a bit tired, but were kept clean and are fairly decent size. Given the size of the campus, you should request a room next to the place you most want to spend your time. The two main pools, including the kids section, are furthest from the beach, near the lobby and main restaurant. There is another pool near the beach but on the hotel level that has spectacular views of the sea and Tiran Island and also has a waterfall and hanging vines. There is a restaurant on the beach on top of a small cliff, also with spectacular views, serving Egyptian cuisine for lunch. It was very good and convenient if you are like us and spend most of your time on the beach. The staff everywhere was great and they were especially nice to our son! We will likely return!

8/10 Good

James, Salt Lake City, UT, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time
This was a wonderful holiday location for my daughter and I. We loved the pools. As has been noted in other reviews the rooms were a little dated, but we had no time to spend in the rooms except to sleep and shower. The evening entertainment at the amphitheater was great and mostly family friendly. The food was good, except for the variety for the kids. There wasn't much variety, the "kids corner" food was the same as the adults food except for the occasional fries. This was the only real down side of the stay. For larger families it appeared difficult to sit together because there were only a few tables set up for them. The day trips from the in house travel agents were a bit pricier than if you booked them on line with local agents, but for piece of mind book with the in house agents. Loved the holiday and hope to return soon.

10/10 Excellent

Tyron, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise Island View
Spent 10 days there with 2 kids (8 ) and (12) my wife & mother & farther , how to start from the moment we got there every one treated us like royalty great hotel great staff great food super beach & 100% location on soho square , if i wanted to be really picky the rooms could do with a make over as there a bit old and tatty but are very clean, but ha ho you only sleep in your room so give this a go will be going back soon :-)

8/10 Good

Brian, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise Island View - Comfortable hotel with good
My wife and I stayed at The Sunrise Islandview for 8 nights and totally enjoyed the experience. Restaurant staff were great and the food was good. We liked the option of having four different pools depending on how quiet/action your mood was. Only negatives were that the massage lady around the pool was pushy and the concierge was rude when I told him I would bring his tip to him after I unpacked.

8/10 Good

Hany, Cairo, Egypt.

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel with affordable rates.
I've spent there my honeymoon, the staff were very friendly and helpful, the room was clean. the food was OK but overall it was really a nice hotel.

10/10 Excellent

Jon, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service of a 5 star Hotel!
My son and I just returned from 5 days at the Sunrise Island View resort, and I must say that I was very impressed. I have stayed at several all inclusive resorts in Mexico, been to Hawaii, Italy Switzerland, Africa, and many other places. The Hotel grounds were very well kept and in excellent condition. The 4 pools were all extremely clean, lounge chairs all in like new condition and plenty of shade if you don't want to be in the sun all day. The beach area was large and accomodating with more than enough chairs for everyone. There is a coral shelf that extends about 100 feet out and then drops off sharply to 20' or so. They have two docks that you can walk out and snorkel or swim from there. I did not mind the lack of a formal "beach" and the layout worked very well. The food was as good or better than most All inclusives I have stayed at. Great selection at the buffet and excellent service and food at the formal restaurants. The drinks were made with plenty of alcohol, and they would add more if requested. The service here was what set them apart from the rest. Everyone would go out of their way to provide you with anything you needed. I have not seen this level of honest service in ANY hotel or resort I have stayed at. When you try to tip the help, they all but refuse it saying it is not necessary......... what? when does that happen! They have a local dive shop (pyramids diving) on site and they are extremely nice. Great diving right off the dock!!

2/10 Terrible

Jimmy, Gold Coast QLD, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expat family holiday disappointment
From check in to check out this hotel was a let down, definately not worthy of the 5 star rating it has on Expedia. We are a well travelled expat family currently living in Moscow & this resort was chosen after reading reviews & matching our needs with what the resort offered. Unfortunately this resort was nothing like we expected. The porter showing us to our rooms carried the key for us, don't porters carry bags?? We found the rooms shabby, dirty, worn & uncomfortable, to make a double bed they pushed 2 single beds together, then laid 2 mattresses across the base. The food included was poor quality, bland tasting & monotonous. The drinks were also very poor quality, described by us accurately as jet fuel. The staff were generally not friendly or helpful unless they were looking for a tip. Our room attendant became a pest after insisting we fill in a feedback form half way through our week there. The 'animation' team was enthusiastic but it was all very unprofessional & at times embarrassing to watch. The speciality restaurants were not much better than the main buffett, and we were rushed to order, out the door in 30 minutes! Nothing special about that! We decided to eat out for 2 of the 7 nights we were there, to get a decent meal & drinks. The positive parts were the pools, slides, snorkelling & weather. Nearby SOHO square offered some shopping & dining and a chance to stroll around without the pestering that we got in Naama Bay. We would NOT recommend this hotel.

10/10 Excellent

DENIS, Мосвка

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Спасибо за прекрасный отдых
Отдых очень понравился ,я приезжаю в этот отель не в первый раз,но зимой впервые.Приятно обрадовало то что египтяне зимой на много шустрее,или я на этот раз был уж сильный "тормоз". Питание на "высоте" ,спасибо шеф-повару.Особенно порадовало то ,что персонал в этот раз очень приветлив и всегда готов к услугам. При этом ,не как раньше ,только за "чаевые". Они конечно всегда готовы их получить ,но всеми поступками показывают ,что это не обязательно.И это особенно приятно.Обязательно приеду в этот отель еще раз ,и именно зимой.

8/10 Good

omar ehab, ehab omar

Liked: Property conditions & facilities
Disliked: Cleanliness
موقع رائع
موقع الفندق رائع في قلب سوهو الشاطئ ممتاز الطعام متنوع ورائع ...فقط كل ما ينقصه تجديد الغرف من حيث الاثاث و الاهتمام بنظافتها ....طاقم العمل اكثر من رائع

6/10 Okay

Martin

Disliked: Cleanliness, staff & service

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sharm ad Agosto
La struttura era molto buona, 4 piscine, molti bar, animazione e cibo discreti. Ad un passo dal mare, in un minuto si passa dalla camera alla spiaggia Unico problema era che avevamo prenotato un queen bed, ed invece erano due singoli uniti, il che creava un bucco a metà del letto, e ci hanno mantenuto le lenzuola singole. Inoltre Sharma ad agosto è invivibile per il troppo caldo, e l'aria condizionata in camera non era regolabile di intensità ma solo di temperatura, il che ci costringeva a dormire con le coperte la notte Resort frequentato da moltissimi russi (un pò rumorosi in piscina) ed inglesi, pochi italiani

10/10 Excellent

Dante, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto!
Ottimo Hotel con tutte le comodità. Sharm bellissima e mare stupendo.

8/10 Good

Sofia, Genova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunrise Resort - sito in Shark Bay la baia con una delle barriere coralline più belle
Buona struttura. Le stanze forse hanno un arredamento non molto moderno e nuovo, ma sono grandi. Le stanze al primo piano della palazzina sono quasi tutte provviste di due terrazzi. La pulizia delle stanze è molto meticolosa come anche quella delle strade del Resort. I giardini sono molto curati e belli. Il Resort è molto grande e provvisto di 4 piscine. La spiaggia ha un facile accesso al mare tramite pontile galleggiante e la barriera corallina è veramnente una tra le più belle. La palestra è piccola ma pulita e attrezzata. La formula all inclusive non fa mancare nulla; il cibo è buono, vario ed abbondante. Il personale è cortese e disponibile.