2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews of ZTE Hotel Shanghai

3.5 out of 5
ZTE Hotel Shanghai
Keyuan Road, Pudong New District, Shanghai, Shanghai

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 181 reviews" "
Rating 8 - Good. 69 out of 181 reviews" "
Rating 6 - Okay. 53 out of 181 reviews" "
Rating 4 - Poor. 16 out of 181 reviews" "
Rating 2 - Terrible. 3 out of 181 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Classic Chinese Corporate Hotel
This is a classic Chinese corporate hotel of the ZTE Corporation - you feel immersed in shanghai staying here - the internet is a little slow, but the food is epic
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel said they could not locate my hotel booking made via Hotels.com (which is prepaid) and refused to recognise my email confirmation
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. The breakfast could be improved a bit.
Stayed 5 nights in Nov 2018

8/10 Good

Alex, Talca

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location with a campus feeling. Large room with small balcony. A bit dated, but everything working, decent internet with the usual slowdown at peak times. Convenience store 5 minutes away, subway stop 12 minutes away, but not much else around. Not a hotel focused on international business, so English almost non-existent, except for the laundry lady who spoke quite good English.
Stayed 1 night in Nov 2018

8/10 Good

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort
A good choice near Shanghai New Expo Centre
- Hotel is just 15-20mins to SH New Expo Centre. It is not a busy area, easy to call taxi in a few mins using app. - Quite a variety of choices in buffet breakfast. - There is only one restaurant which close at 8pm, best if it closes later, eg. 9pm - No convenience store nearby, best if there is convenient store at the hotel - There is a food street which is accessed by about 20mins walk. Most of the restaurants close at 8-9pm. - Wifi is not stable
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Much more improvement needed
Bedding was not changed during my 5 nights stay. Bath towels are old and look not clean. Breakfast was not completely ready at 7:00am when it is open. No save in the room and staff in front desk will not take care of the valuables unless you sign a form. Elevators need to be deeply cleaned.
Stayed 5 nights in Aug 2018

10/10 Excellent

rodney, toronto, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent included breakfast
This hotel is easy to reach with public transport. From PVG Airport taking the Maglev and a single stop at subway line 2, will bring you within 5 minute walking distance from this hotel. The price per night is reasonable and the included breakfast (which starts at 7am in the 'western restaurant'), consisting of a fusion of Chinese and western dishes is excellent. The English skills of the hotel staff are hit or miss, but I personally had no problems in my (limited) staff interactions.
Stayed 13 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to work
Nice hotel walkable to work. Stayed for a week. Short walk to Metro.
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZTE Hotel
Nice hotel close to the #2 train line. Staff where very friendly and helpful. Great value for this area.
Stayed 5 nights in Mar 2018

8/10 Good

Brian

Liked: Cleanliness, room comfort
Overnight stay
Rooms and facilities are good. I had a suite with separate lounge, bedroom and large bathroom - was amazed as I only booked a standard room for an ovrrnight stay between flights. Right in the middle of a high tech hub so little in the way of nearby activities and restaurants. The hotel restaurant had very good food (extensive menu). There is some building close by happening at the moment which does generate some noise. No problems recommending for singles/couples, and if you are visiting the local tech companies and university.
Stayed 1 night in Mar 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our First Shanghai Visit
This was my first visit to Shanghai, and found ZTE a surprise. Clean, friendly and the location was convenient. We had a comfortable stay, and would consider for future visits.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough room.
Room and bathroom was very clean. I could see a nice view out side of window. Big enough room size for an adult Japanese. My visiting was 3 days in middle of Oct. , out side was little cold, but in the room , air conditioner keeped confotable temp. :-)
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
For the price, it's a pretty good hotel. The breakfast buffet is pretty good.
Stayed 6 nights in Jun 2017

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2017

8/10 Good

Paweena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2017

6/10 Okay

Mohammad Asad-Uz

Liked: Cleanliness, property conditions & facilities
It was very good for visiting SNIEC. Most staff were cooperative with exceptions. English language was a challenge. Restaurant had a limited choice for halal food. Ambiance was very good. Very good for morning or evening walk. Nice landscape design around.

10/10 Excellent

VIPUL PATEL, INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD AND QUITE HOTEL
HOTEL IS LOCATED A VERY NICE PLACE NEAR TO BOTH SHANGHAI METRO AND NEW EXPO, HOTEL IS GOOD ALONG WITH ITS STAFF AND ROOMS. I WOULD SURELY STAY HERE IN MY NEXT VISIT

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

hotel not bad but not convenient
room not bad clean but toilet is a little bit small

8/10 Good

Chung Yung, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice hotel, but far from amenities.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty old rotting smell
The check in was ok and the staff was friendly, but the room smelled so bad that you couldn't imagine it really being clean even if it was.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice close to the train station
Enjoyed the hotel. Clean and enjoyed the free breakfast. Have google translate because some staff only speak a little English. Also best thing is it's to blocks from the train station which can take you to and from tourist locations and the airports

6/10 Okay

Tze Wai Wilson, Hong Kong

Disliked: Staff & service
Nice hotel but not worth it
Nice hotel with nice environment. However, not up to international standards. Mainly for local. No English TV channel. Service is not 24hr, and don't expect much. I have difficulties to ask for an iron or even a teaspoon. Bathroom with some stain but still ok.

8/10 Good

Chongjin

Liked: Cleanliness, staff & service, room comfort
The hotel is clean and room size is good. Shower is not in good condition, and there is no coffee for buffet breakfast. Quite neighborhood and close to a subway station.

10/10 Excellent

HANMI CNT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Barbara, Greenwich, CT

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel Staff was nice and helpful but the hotel was very dirty. The rooms needs and upgraded Location is not as good as I desire.

10/10 Excellent

Tom, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in technology park.
Visiting university friends. ZTE is the only hotel that I saw in the neighborhood.

4/10 Poor

Huei, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel to be avoided
Café for breakfast and other meals is filthy, under-staffed, tables are dirtied, debris and left over food + stains NOT cleared, tea is cold, cutlery not replenished, nothing available to spread butter on bread....over crowded and not enough chairs and tables

6/10 Okay

Huei, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
Below average
Expected better condition and service as this hotel is located in "Shanghai" but was a little disappointed

6/10 Okay

Hanmi

Disliked: Cleanliness, room comfort

10/10 Excellent

HENDRA TRESTANTO, surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Very nice hotel

6/10 Okay

Sergiu, Chisinau

3* Hotel
Hotel has 3 block's, my apartment was on the top of tunel between 2-nd and 3-rd block, under my window it was Ventilation systems and a lot of mess that was collected from the roof of that tunel. carpet in the room has a lot of brown stains. defected door from shower. Average Hotel.

6/10 Okay

Radu

Disliked: Cleanliness

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel for a good value price
We had a great stay, this hotel is owned & operated by a large corporation which built this to accommodate there overseas clients when visiting I was very happy & will be staying here from now on when I travel to Shanghai the price was very good for the services provided The subway was within a 5 min walk but if catching a taxi make sure you have the address written in Chinese

6/10 Okay

Traveler

Disliked: Room comfort

4/10 Poor

sg, chennai

Disliked: Staff & service
Food an issue
Got a room with wet carpet, which was changed. The so called western restaurant cannot serve one veg dish. So vegeterians can forget getting anything to eat at this hotel.

6/10 Okay

CL, HK

Liked: Room comfort
Good location for exhibition
Good location, esp. if you have event at the SH New Int. Expo Centre (about RMB20 for taxi), also only 10 mins walk to metro station. The hotel is rather like 3 star hotel, the room quality is so so, but the room is quite big and the cleanliness is OK.

6/10 Okay

Dean Richtsmeier, US

Disliked: Cleanliness
ZTE April 2014 stay
Overall my experience is good. The one thing that would improve the stay is the carpet in the room is very dirty and stained. I noticed that there were also some small pieces of something on top of the carpet. Maybe they didn't use a vacuum to pick up the dirt/other stuff. If you have carpet it needs to be vacuumed as well as shampooed at regular intervals to keep it clean.

8/10 Good

Thomas DSa, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall very good hotel restaurants lack
foreigners have problems with restaurant in and around the hotel. if restaurants can cater to foreigners the hotel will become from very good hotel to great hotel. the staff is good overall ambiance of he hotel is great.hotel need to provide information to guests as to the shopping areas etc. I could not get any information as to site seeing or shopping from any one in the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location

10/10 Excellent

weimin, nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for overnight hotel stay
This was a very good value deal for a one night stay. I flew in from Chengdu that night. The next morning, took the international flight to USA. Included in the room rate was the buffet breakfast which was ok..

8/10 Good

Nathaniel, Sri Lanka

Liked: Staff & service, room comfort
Convenient for stay on a business visit
Convenient and easy to get cabs (which in my experience can be difficult in China). Rooms are clean and comfortable, but all in all the hotel does not offer much else. I wouldn't recommend it for families or anyone on holiday.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

10/10 Excellent

Nadim, Lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Shanghai Expo
It was great and the staff are very nice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sam, Seoul

Liked: Room comfort
Not bad
The staff in the lobby spoke OK english. Breakfast is decent. Subway station is about 10 minutes away. There is a small mall with a lot of restaurants about 5 minutes away. Needs improvement on cleanliness.

8/10 Good

Andrew, Bribane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Good clean hotel. Great location ie. anything on line 2 is a great location but this time i was going to the Exhibition Center and this hotel is very close. Also only 1 stop to century park and 2 stops to science museum for cheap shopping.

8/10 Good

mazhar, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good services compare to rate
location is good near to sub way ,services is good, english speaking staff is less and they are english is also not good, but overall hotel is good compare to cost