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Chateau Star River Pudong Shanghai
5.0 star property

Luxury Shanghai hotel in Pudong with full-service spa

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your current months are May, 2024 and June, 2024.
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June 2024

Chateau Star River Pudong Shanghai

Photo gallery for Chateau Star River Pudong Shanghai

Exterior detail
View from property
Deluxe King Room with City View | Premium bedding, down duvets, minibar, in-room safe
Breakfast, lunch, dinner served; pool views
Daily buffet breakfast (CNY 228 per person)

Overview of Chateau Star River Pudong Shanghai

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
The price is £150
Price available on 6/5/2024

Check out the area

Map
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125
  • Popular LocationShanghai New International Expo Centre7 min drive
  • Popular LocationShanghai Tower8 min drive
  • Popular LocationYu Garden8 min drive
  • AirportShanghai (PVG-Pudong Intl.)31 min drive
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Room options

View all photos for Chateau Twin Room with Garden View

Chateau Twin Room with Garden View | Premium bedding, down duvets, minibar, in-room safe

Chateau Twin Room with Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 645 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room with City View

Deluxe Twin Room with City View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room with City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 505 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room with City View

Deluxe King Room with City View | Premium bedding, down duvets, minibar, in-room safe

Deluxe King Room with City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Chateau King Room with Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Shanghai

Chateau Star River Pudong Shanghai is located in Pudong, a neighbourhood in Shanghai, and is near a metro station and near theme parks. The Bund and Xintiandi Style Shoppping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Disneyland©. Shanghai Science and Technology Museum and Shanghai Oriental Sports Center are also worth visiting.
Visit our Shanghai travel guideOpens in a new window

What's nearby

  • Shanghai Science and Technology Museum - 4 min drive
  • Shanghai New International Expo Centre - 7 min drive
  • Shanghai Tower - 8 min drive
  • Yu Garden - 8 min drive
  • The Bund - 8 min drive

Getting around

  • Jinxiu Road Station - 8 min walk
  • Shanghai South Railway Station - 13 min drive
  • Pudong International Airport (PVG) - 30 min drive

Restaurants

  • 九井日本料理 - 6 min walk
  • 寻味传家煲 - 10 min walk
  • 麒茗餐厅 - 5 min walk
  • 享和兴苏州汤包馆 - 10 min walk
  • 大唐小馆 - 11 min walk

About this property

Chateau Star River Pudong Shanghai

Luxury hotel near The Bund
You can look forward to a terrace, mini golf and a hair salon at Chateau Star River Pudong Shanghai. Treat yourself to hydrotherapy, a body scrub or a massage at Lulu Spa, the on-site spa. The on-site restaurant, E cafe, offers breakfast, lunch, dinner and pool views. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and tennis courts
  • Express check-out, express check-in and concierge services
Room features
All 261 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep-soaking baths
  • HDTVs with cable channels
  • Wardrobes/cupboards, balconies and electric kettles

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM–10 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E cafe

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • Lift

More

  • 21 floors
  • Banquet hall
  • Building
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 552.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night (for stays between 31 January and 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 228 for adults and from CNY 114 for children
  • Rollaway bed fee: CNY 552.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chateau Star River Hotel Shanghai Pudong
Chateau Star River Pudong Shanghai
Chateau Star River Shanghai Pudong
Chateau Star River Pudong Shanghai Hotel Shanghai
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Hotel
Chateau Star River
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Pudong Shanghai Shanghai
Chateau Star River Pudong Shanghai Hotel Shanghai

Frequently asked questions

Does Chateau Star River Pudong Shanghai have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Chateau Star River Pudong Shanghai?

As of 25 Apr 2024, prices found for a 1-night stay for 2 adults at Chateau Star River Pudong Shanghai on 6 May 2024 start from £149.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chateau Star River Pudong Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Star River Pudong Shanghai?

Self-parking is free at this property.

What time is check-in at Chateau Star River Pudong Shanghai?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chateau Star River Pudong Shanghai?

Checkout is at noon.

Where is Chateau Star River Pudong Shanghai located?

Located in Pudong, this luxury hotel is within 3 miles (5 km) of Century Park, Shanghai Science and Technology Museum and Shanghai New International Expo Centre. Kerry Parkside Mall and Shanghai Himalayas Museum are also within 3 miles (5 km). Jinxiu Road Station is 8 minutes by foot and Fanghua Road Station is 17 minutes.

Chateau Star River Pudong Shanghai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 50 out of 112 reviews" "
Rating 8 - Good. 34 out of 112 reviews" "
Rating 6 - Okay. 19 out of 112 reviews" "
Rating 4 - Poor. 7 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Xavier

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

hitesh

Business traveller
Liked: Room comfort
Disliked: Staff & service
Bad service overall, staff seemed unwilling to assist, Staff let this place down,
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good! Marble every where! Nice building , nice area!
Stayed 2 nights in Jul 2019

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended - lovely hotel!
Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringle’s. Easily accessible for Taxis and lovely garden and pool area.
Stayed 1 night in Jul 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the Nevernight City (Shanghai)
The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of it's proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful. Just a side note: If you don't speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
The Free WIFI is not working, the air condition is weak, the room never gets cool since outside is very HOT during the time when i stayed. I stayed in room 1209, the cold water is running slow and hot water pressure is bigger. Hard to adjust the water temperature when taking shower. The room itself is pretty big, and it comes with free breakfast daily.
Stayed 4 nights in May 2019

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. A bit remote and must take taxi
Stayed 2 nights in Dec 2018