Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Colorado

Clean and comfortable, great staff

Posted 09-Dec-2014
Pros: Everything, especially the professional and courteous staff
Location: close to airport
Appreciated the shuttle to the airport and the kindness of the drivers
4 out of 5
Recommended
for Everyone
by A verified travellerfrom PA, USA

Convenient and comfortable

Posted 21-Nov-2014
Pros: Very clean and comfortable, and so close to the airport that it only takes a few minutes of travel.
Cons: Better service in the restaurant.
Location: Not much to do nearby. All tourist sites at least 20 km away, but hotel travel desk can arrange reliable, although rather expensive, taxi service.
The free hotel shuttle was at the curb waiting for us even though our inbound flight was delayed by two hours. All of the staff were very courteous and helpful. The dinning facilities were good, but the staff seemed a bit disorganized. During breakfast we left our table to get food from the buffet, and when we returned to our table another party had been seated there. Be prepared to pay for the convenience of being so close to the airport. Meals and local travel arranged by the hotel are very high priced and their are no alternatives in the immediate locality.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Great place to stop

Posted 24-Oct-2014
We stay overnight or for a few hours for transit purposes. The free shuttle and close to airport makes this a great deal. The buffet breakfast that can be included in your room package is excellent and caters for all tastes. You can eat at one of the restaurants or bar for evening meal. last year bar food options was value for money. This year was not the case.
3 out of 5
by A verified travellerfrom new york

Staff is rude..

Posted 01-Oct-2014
Staff is very rude. They called me and told they will pick up plates from room. I told them to wait for 10 minutes as I am busy with something and can't open the door, but they annoying by calling again again to open the door .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bangalore

Good stay

Posted 10-Sep-2014
The experience was very good, very clean and nice rooms at competitive price.
5 out of 5
Recommended
for Business Travellers
by Bhushan

This traveller left a rating score only Posted 30-Aug-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to the airport.

Posted 26-Aug-2014
We had a nice stay. Staff were responsive. Shuttle was convenient.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 29-Jul-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel. Great food. A bit expensive

Posted 22-Jul-2014
Room was excellent. Clean and tidy. Service was available 24 hours. Food was great. Very expensive though.
1 out of 5
Recommended
by Mehulfrom Mumbai

horrible experience

Posted 12-Jul-2014 on Hotels.com
The hotel does not telecast FIfa 2014 , as they do not have enough channels and all the guest stayuing specially europeans felt cheated. Nobody is going to ask while booking hotel like novotel if they are showing Fifa as it is obvious that the whole world is showing. the safe deposit in rooms are not working . No inroom dining menu in the hotel. Beds are very uncomfortable. Please do not waste your money unless it is an emergency. i asked the manager to contact me through survey form , but they dont care