During our stay, we had encounters with 3 different front desk personnel. Check in lady was extremely nice, and greeted me by name. Second Lady was at midnight, when we had to take out our dog for his last potty break of the evening,she gave our pup a treat and pet when we came back in. The third young lady was during our check out, she thanked us for choosing Best Western, and asked if we needed any thing before we left. Also, another delightful woman was the lady that was in charge of the breakfast fare. The offering for a weekday breakfast was amazing, wheat&white bread for toasting, muffins, bagels, jam,jelly,peanut butter, cream cheese,waffles, cold cereal, 3 types, oatmeal, several flavors, juice 3 kinds, milk, coffee with multiple creamers, bacon, shredded potatoes, AND that sweet woman cooked guests eggs to order! If we ever go through Shamrock, TX again we will definitely stay at the BEST WESTERN there!