Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.7 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travellerfrom Romania

A quiet place to unwind

Posted 24-Feb-2015
Lovely place, very clean, staff very friendly and helpful at all times. This was my second time there and I loved it.
1 out of 5
by A verified travellerfrom 東京


Posted 06-Jan-2015
チェックインの時に誰もカバンの面倒を見てくれず。チェックアウトの時も空港へタクシーを頼んだが、タクシーが時間通りに来ない。15分も追加で待たされた。 建物などの設備は仮設のようなホテルでした。
2 out of 5
by A verified traveller

They only try to squeeze the clients

Posted 28-Nov-2014
Pros: Everything is perfect, except prices, services that are too relaxed, and the beach that is extremely bad, full of stones and corals, no way good.
Cons: Being more attent to the guests requests
Location: Location is far from everything, you feel captive and subject to the hotels overpricing
Apart from having to ask several times for a 2nd rack for the luggage, and on departure nobody took care of my call to quickly help me with the small cart they have to transfer luggage from the rooms, as they are pretty far, their exchange rate is 15% than the real one, and prices are over the normal. They overcharge so much, in contrast with the local prices, that is a real shame.
5 out of 5
for Everyone
by A verified travellerfrom Paris

Hotel exceptionnel avec plage exceptionnelle

Posted 24-Nov-2014
Pros: personnel accueillant, situation unique
Cons: accès, et excursions à tarifs raisonnables vers d'autres lieux
Location: Seychelles, le paradis en somme.
Bien isolé (ce qui rend compliqué l'accès et les déplacements en revanche), cet hotel est vraiment magnifique sur une grande plage comme on l'attend aux Seychelles. Un séjour magnifique!
5 out of 5
for Everyone
by A verified travellerfrom agde

Très bel hôtel.

Posted 23-Nov-2014
Hôtel situé dans la baie lazare. il est préférable de louer une voiture pour visiter mahé. Avec l agence SIXT possibilité de louer la voiture a l hôtel ou bien même a l aéroport c est très pratique. Trois restaurants pour manger sur place en fonction des envies. Buffets, semi gastro, ou grill. Bref un bel endroit.
3 out of 5
for Everyone
by A verified travellerfrom Lyon

Seychelles, îles paradisiaques

Posted 12-Oct-2014
Pros: La plage, les palmiers.
Cons: Le service.
Location: L'hôtel se situe dans l'Anse Lazare au sud de l'île Mahé.
Très belle plage avec de superbes poissons multicolores... L'hôtel ne vaut pas ses cinq étoiles (mon avis est peut être faussé car je suis allée à l'Emirates Palace l'an dernier). Un très bon restaurant, l'Indochine, Les chambres sont confortables sans plus, le personnel n'est pas très attentionné. La piscine est trop petite. Le service est long, long, long.... on a parfois voulu partir avant d'être servis.
2 out of 5
by A verified travellerfrom Moscow, Russia

Not at all up to the expectations

Posted 09-Oct-2014
Pros: Restaurant Indochine (expensive but correct).
Cons: Everything: cleanliness, staff atention and skills, customer focus... The only thing which is at luxury level in this hotel is the price.
We went to Kempinski Seychelles Resort for two nights prior to our flight back home, after one week in Praslin. We booked through expedia 2 months in advance. We received the first communication from them via e-mail only when we had already landed in Mahe and we were in a taxi from the airport, telling us that they can organize our transfer from the airport if we advise them 24h in advance. We got to the reception and they took us to our room by buggy. The baggage did not arrive until 45 minutes after. In the meantime, we realised that we had asked for a King Size Bed and we had a room with two beds. After calling the reception, they sent a housekeeper who changed the mattress and converted the beds into a single King Size Bed. Outside the room we had two chairs, one deck chair (should we take turns or lay one on top of the other?) and a lot of cigarrette butts on the floor, plus a cigar butt only half consumed. We decided to stay inside the room... We had dinner in the Cafe Lazare. The waiter took more than 30 minutes to bring us two beers; we almost had finished the buffet dinner. And when asked for the bill, he took us the bill of another table. The day after, breakfast was not better. It took them also 20 min to bring us coffee. The final chapter of the nightmare was the 30 min wait in the morning for the receptionist to print a copy of the credit card bill. The money had already been debited, but she made us wait anyway. Awful hotel, never to return again.
5 out of 5
for Couples
by A verified traveller

Amazing hotel, private beach, very friendly staff

Posted 03-Oct-2014
Pros: Fantastic
We stayed here for a week and had the most amazing time. The hotel itself is beautifully designed, real 5 star luxury. Located in a secluded part, it has its own private beach, with direct access from our room. The staff is extremely helpful, especially the gym instructor who gives personal lessons on request, and the babysitters at the kids club who took care of our boys each morning. The hotel has several cuisine options, which made things easier because we didn't leave the resort to go out and eat for 7 days.
5 out of 5
for Couples
by A verified traveller

This traveller left a rating score only Posted 22-Sep-2014 on Hotels.com
5 out of 5
for Everyone
by Mfrom Paris

Mieux que la description. Service irréprochable.

Posted 09-Jun-2014
Tout est dans le titre... Nous avons passé une excellente lune de miel dans ce merveilleux hôtel ou tout est fait pour que vous vous sentiez bien. Restaurant, personnel, piscine, plage, tout était très bien!