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I was surprised to say the least when arriving at this location. When booking doesn’t give it justice to how charming this Pension really is. I got a private room with 3 beds and its own bathroom for a great price. And the location is exceptional because it’s close to everything anyone would want to see. I really recommend this location and staff super friendly.
only thing i like in this hotel just staff was great, and the location its near center and stores, anything else for me was bad, hotel need renovation and the bathroom is shared.
Ihab
Stayed 1 night in Nov 2023
Response from Nuevo Suizo Team on 30 Nov 2023
Thank you for taking your time to rate your stay at Nuevo Suizo, we are very sorry that your experience at the hostel was like this, we remind you that you have booked a private room with a shared bathroom, we also have room options with private bathroom If the guest decides more privacy, so, the clients can book the type of room that best suits for them.Best Regards
Nice property in good location. The staff were very friendly and helpful.
Room and bathroom is small but this was expected.
Would be happy enough to stay in this property again
Ross
Stayed 3 nights in Oct 2023
Response from Recepción on 16 Oct 2023
Thank you for your comments
6/10 Okay
Silvana
25 Sept 2023
Silvana
Stayed 2 nights in Sep 2023
Response from Recepción on 7 Oct 2023
Gracias por tu puntuación, nos hubiese encantado saber en qué podríamos mejorar para ofrecerte una mejor estancia.
L'hôtel est très bien situé, pour la visite de Séville, tout à pied c'est parfait.
Sauf,bémol, les parkings espagnols, pas donnés,75 euros pour 3jours avec abonnement, c'est bon à savoir
Isabelle
Stayed 3 nights in Sep 2023
Response from Recepción on 7 Oct 2023
Merci pour vos commentaires, à la prochaine fois !
Worst experience. I was staying right behind the reception 1st floor. There is a very small street outside but you can hear everything inside/outside. The noise from: the ladies heels, moving beds at 1am, people dropping things, truck making noise at 2:39am. The window is broken and unable to close, this is a security issue because it is a street side window. It is so difficult to bath because of the low water pressure. The toilet is from the 1940 with overhead tank and there is a vent above the water tank full of debries/dirt/rat poop. Terrible!!!
Denisse
Response from Recepción on 7 Oct 2023
Hello Denisse, we are sorry that this happened, we apologize for those inconveniences, we would have loved to know that you were not satisfied during your stay to offer you a solution, but by not expressing it we could not solve your inconveniences
8/10 Good
Massimo
13 Sept 2023
Massimo
Stayed 5 nights in Sep 2023
Response from Recepción on 15 Sept 2023
Gracias por su puntuación, fue muy agradable recibirles! son una familia encantadora!
4/10 Poor
Juan Carlos
21 Aug 2023
Juan Carlos
Stayed 1 night in Aug 2023
Response from Equipo de Nuevo Suizo on 14 Sept 2023
Gracias por tomar su tiempo en comentar sobre su estancia! Nos hubiese encantado saber en que puntos desearía que mejoremos para brindarle un mejor servicio en su próxima estancia.
6/10 Okay
MOKHALAD
Travelled with family, Travelled with family and small children
6 Jul 2023
Staff was really nice. Be careful before submitting reservations, make sure the shower and bathroom included. Otherwise you get room without it and they will charge you extra if you want upgrade it .
MOKHALAD
Stayed 1 night in Jul 2023
Response from Equipo de Nuevo Suizo on 9 Jul 2023
Gracias por tomar su tiempo en puntuar su estancia en Nuevo Suizo, para lo que comenta tenemos varias opciones de habitaciones, el cliente elige antes de reservar, hay habitaciones con baño privado y con baño compartido y a su vez, contamos con una habitación compartida.Saludos!
Pension propre et calme
Personnel accueillant et attentif
Un seul bémol, la qualité des produits au petit déjeuner. Tout aussi économique, un fromage de type carré frais, du gruyère découpé, du jus de meilleure qualité serait parfait … à voir
Trouvé
Stayed 3 nights in Jun 2023
Response from Equipo de Nuevo Suizo on 9 Jul 2023
Gracias por tomar su tiempo en puntuar su estancia en Nuevo Suizo ¡Hasta una próxima oportunidad!
10/10 Excellent
DANIEL
28 May 2023
DANIEL
Stayed 6 nights in May 2023
Response from Equipo de Nuevo Suizo on 29 May 2023
Gracias por puntuar tu estancia en Nuevo Suizo! Te esperamos en una próxima oportunidad,Saludos!
8/10 Good
Edwin
4 May 2023
Edwin
Stayed 2 nights in May 2023
Response from Equipo de Nuevo Suizo on 24 May 2023
Gracias por tomar su tiempo en puntuar su estancia en Nuevo Suizo! Le esperamos en una próxima oportunidad
Response from Recepción - Nuevo Suizo on 13 Apr 2023
Gracias por tomar su tiempo en puntuar su estancia con nosotros. Le esperamos en una próxima oportunidad y lamentamos no conocer los motivos por el cual puntúa su estancia, ya que no obtuvimos ninguna queja o sugerencia por parte de usted.
24/7 reception, friendly staff. Rosario was very caring and helpful. My room of two twin beds private bathroom was nice. Okay if you mainly go back for short break during the day and sleep. Breakfast includes tomato, cheese and ham/turkey, bread slices, butter, olive oil, little cup cakes, cornflakes, orange/apple, coffee/tea and orange juice.
Sau Yi
Stayed 5 nights in Mar 2023
Response from Nuevo Suizo Team on 29 Mar 2023
thank you for your comments and for your review!!!
Response from Equipo de Nuevo Suizo on 28 Mar 2023
Gracias por sus comentarios y puntuación, le esperamos pronto en Sevilla!
8/10 Good
Agneta
17 Mar 2023
Agneta
Stayed 2 nights in Mar 2023
Response from Recepción on 21 Mar 2023
Gracias por tomar su tiempo en puntuar su estancia en Sevilla. Le esperamos en una próxima oportunidad
6/10 Okay
Said
9 Mar 2023
Liked: Staff & service
The property was old but it has a good architectural structure and clean it was close to the shops, restaurants, coffees and about 10 minutes from the bus station. The stuff are nice and helpful. The breakfast very simple.
Said
Stayed 3 nights in Mar 2023
Response from Nuevo Suizo Team on 15 Mar 2023
thank you for taking your time to review your stay!See you the next time!
10/10 Excellent
MOHAMED
9 Mar 2023
MOHAMED
Stayed 4 nights in Mar 2023
Response from Nuevo Suizo Team on 15 Mar 2023
thank you for your comments! see you the next time!
10/10 Excellent
Roberto
7 Mar 2023
Roberto
Stayed 1 night in Mar 2023
Response from Equipo de Nuevo Suizo on 15 Mar 2023
Gracias por tomar tu tiempo en puntuar tu estancia en Nuevo Suizo, te esperamos en una próxima oportunidad.Saludos!
These guys where amazing. We ending up showing up super late to the property (1am) due to flight delays. They were extremely helpful with getting us sorted.
Upon leaving, my partner forgot her wallet in the bedroom. Unfortunately, by the time the staff found it, we were already on a train half way to Granada, with no available trains to come back to get the wallet. The staff emailed and WhatsAppes me to make sure that we knew that we left the wallet at the property and endlessly tried to help us find a solution to get the wallet back to us.
Thankfully we were able to send them a DHL label and they packaged the wallet up and attached the wallet. 5/5 star service. Would 100% stay there again. Thank you so much!
James
Stayed 2 nights in Jun 2022
Response from Nuevo Suizo Team on 14 Jun 2022
Thank you for taking your time to rate your stay with us! you were an amazin guests. You will always be welcome in Seville, thank you for choosing us!
As I arrived after midnight the 24 hour desk was very important. Check in was simple and quick. Bedroom was fine with clean and comfortable beds. The hostel is very central if a little tricky to find. Breakfast was provided .
Niamh
Stayed 1 night in Mar 2022
Response from Nuevo Suizo Team on 1 Apr 2022
thank you for your comments! It was nice to receive you!
8/10 Good
kieran
12 Mar 2022
kieran
Stayed 1 night in Mar 2022
Response from Nuevo Suizo Team on 14 Mar 2022
Thanks for your review Kieran it was niche to meet you, see you the next time!
8/10 Good
Daniel
27 Oct 2021
Liked: Cleanliness, staff & service
Really central nice friendly staff, room is ok but bed was not the best.
The place is nice, but not very comfortable. It does not have an elevator so if you have luggage, it’s tough. We requested a double bed and they only had singles which were very small and uncomfortable. Breakfast is not what you have in other places.
Highlights: both receptionists were super nice and helpful.
Pension Nuevo Suizo is in a good location for the main tourist sites in Seville but the facilities and quality of the rooms was poor - small, poorly equipped and no views. The wi-fi connection was intermittant. The staff were excellent, however.
Hard beds, not clean, AC is not powerful enough, loud, low privacy, bad breakfast options.
Sofia
Stayed 1 night in May 2019
8/10 Good
Verified traveller
25 Apr 2019
Liked: Staff & service
Toilet not so clean and missing toilet paper most part of the time.
Very small place for shower and 1 toilet for 9 rooms sometimes was not sufficient .
Staff were very friendly and helpful, would recommend! Muchas gracias
Kai
Stayed 3 nights in Oct 2018
8/10 Good
Greg
25 Oct 2018
Liked: Cleanliness, staff & service, room comfort
Great location, good price, interesting building.
Great location. Everything we wanted to see was just a few blocks away. Breakfast was not special, but we just need a little in the morning. The staff were helpful in designing walking tours and in getting cabs. The room was nothing great, but ok for sleeping and easy to get back to after a walk to the sights. It’s off the street to keep down the road noise, but there was some construction next door in the mornings.
Very tired old building, you can hear everything from around the building, water supply only just more than a drizzle, beds basic, noisy and plasticky undersheet not good.