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Reviews of Hotel MANU

3.5 out of 5
Hotel MANU
19, Toegye-ro, Jung-gu, Seoul, Seoul

Reviews

8.8

Excellent

Rating 10 - Excellent. 492 out of 1003 reviews" "
Rating 8 - Good. 379 out of 1003 reviews" "
Rating 6 - Okay. 93 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 14 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Anthony, Takaka

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Close walk from Seoul station and subway. The room was tiny with tired linen. Breakfast was not outstanding… staff showed little enthusiasm or interest in me as a customer….
Stayed 3 nights in Apr 2024

10/10 Excellent

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities
Suitable for multiple night stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

MUHAMMAD KHAIRUL NAIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

BINH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were building another high rise next door which made it very noisy. And with the hotel for some reason not allowing the use of A/C we had to keep the window open to be comfortable. Two days before checking out A/C was enabled so not sure why we were told it was only a heater when we checked in.
Stayed 11 nights in Mar 2024

8/10 Good

Don, Port Macquarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the job. Beds were comfortable. Water in the fridge. Reception open until late.
Stayed 1 night in Apr 2024

6/10 Okay

Grace Cristina

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
The receptionist wasn’t friendly.
Stayed 3 nights in Mar 2024

8/10 Good

Chia Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located near Namdaemun Market, Seoul Station & Hoehyeon station. Personally prefer to travel via Hoehyeon station as it is nearer, Seoul station is huge and it's further away compared to Hoehyeon IMO. Exit 7 of Seoul station have some homeless and quite be a bit uncomfortable when walking by. Hotel seems to be located in the middle of CBD area. Seoulista cafe located inside the Hotel has quite a huge crowd during dinner time, great beer choices. Bed is not very comfortable and pillow is a bit too soft and low.
Stayed 7 nights in Mar 2024

8/10 Good

xiao

Travelled with group
Liked: Cleanliness, staff & service
This hotel is located, facing walking distance to Seoul Station, which is a major subway, train and bus station. It’s very convenient to go anywhere in Seoul. Also 5 minutes walk to Nandamong market, 15 minutes walking to Myeondong. Staffs are very nice, but hotel is a little dated.
Stayed 6 nights in Mar 2024

10/10 Excellent

doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Linda, Santa Fe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Namdaemun market, Seoul Station, and Hoehyun Station.
Stayed 2 nights in Mar 2024

10/10 Excellent

shari

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Cheng Wah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walking distance from Seoul station....
Stayed 5 nights in Mar 2024

6/10 Okay

Tiffany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were friendly and quick during check in. The rooms were in older condition, but it did its job. We stayed for a night before moving to our next destination. Close to Seoul station which was very convenient!
Stayed 1 night in Mar 2024

8/10 Good

Tho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: location, convenience. Dislike: None
Stayed 1 night in Mar 2024

10/10 Excellent

yifang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from airport, lots of eateries & shopping nearby
Stayed 1 night in Feb 2024

10/10 Excellent

Siow Yune

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Manu is about 10 mins walk away from Seoul station. we had trouble finding it at first. there was a reviewer who said that it is linked to the station by a bridge and that is true but it is not a short walk. it is outdoor. but we grew to love the bridge, called Seouljo. it's like a garden on a bridge, with many trees along it. it's beautiful. so while it takes about 10 mins (with luggage maybe more than 10), it's very pleasant to walk on that bridge. BUT, Hotel Manu is very close to Namdaemun market which is great. I get my breakfast there during our stay. and Hoehyeon station exit 5 is right at Namdaemun, which means the hotel is very close to Hoehyeon station, just not Seoul Station. the room is a very decent size, clean, comfortable. on our first night as we arrived late at night, we had beer and chicken at a restaurant located at the hotel called Soulista and it was very good. I really enjoyed my stay at Hotel Manu. on
Stayed 5 nights in Jan 2024

10/10 Excellent

irene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Wing Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but very clean
Stayed 3 nights in Jan 2024

2/10 Terrible

Jiachen

Disliked: Staff & service, amenities, property conditions & facilities
$250 per night just to live in a place smaller than a prison cell that does not offer free water & breakfast.
Stayed 2 nights in Dec 2023

10/10 Excellent

Yang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property can actually be accessed through the connection bridges directly to the Seoul Railway stations. However I did not find this at the night I arrived. Crossing the streets on a heavy-snowing day costed a little hassle. I wished I could find the bridge-path earlier.
Stayed 1 night in Dec 2023

4/10 Poor

Nancy

Stayed 4 nights in Dec 2023

8/10 Good

Ava

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's walking distance to Seoul station, it's perfect place to stay if you are taking KTX during the trip. The room is bigger in the most of rooms in Seoul and with average room condition
Stayed 1 night in Dec 2023

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tad pricey but location is very convenient
We only stayed a night in transit and arrived quite late, after 10pm. The hotel is located very conveniently near Namdemun market and Seoul Station. The concept is cool but a tad overpriced for what it is, in my opinion. Service is friendly and professional but I think you could get better bang for your buck.
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price. Walkable to the train station. Room was fine. Limited interaction with staff but they were great.
Stayed 2 nights in Dec 2023

8/10 Good

Ava

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convince location to KTS, it would be better if they hsve more instruction
Stayed 1 night in Dec 2023

6/10 Okay

KEWEN

Travelled with family
Disliked: Cleanliness
Although rated as 3.5 on Expedia and 4 on google. But as my personal experience, I do not think it deserves it. The only reason I give 3 stars rating is only for helped us check in at 2pm instead of 3pm, otherwise I would give about 2. First of all, the reception is not as polite as other hotels we stayed(4 in Taiwan and 3 in Korean )during this trip. I could understand that they won’t provide any cutlery or chopsticks into the room even though they have resturant downstairs. But since they do not have business centre in the hotel, I have to do an online conference meeting in the reception area around 4am in the morning. I had my headset on and keep my voice very low, however they asked to leave the area since the reception is closed 2am-7am! I have to go back to the room, as the result, wake my wife up totally! The reason I only give 3 for cleanliness because the coffee cup is dirty(been used but not washed) when we checked in. And we were given a towel has a big hole in the middle one day. The location is great but the room is quite small for the price.
Stayed 5 nights in Dec 2023

10/10 Excellent

SYU HUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, will stay again :)
Convenient location - Manu is connected to Seoul Station via a link bridge so one has the choice to not navigate underground. Seoullista - a lively pub in the hotel - offers good Korean fried chicken too!
Stayed 1 night in Dec 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Seoul station and the breakfast is very good. There is a fried chicken place with local beer in the bottom floor. The staff is very nice and accomidating.
Stayed 1 night in Dec 2023

10/10 Excellent

Kwang Chueng

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Convenient and within walking distance to Seoul station. Room was quite spacious for 2 persons.
Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Business traveller
Liked: Property conditions & facilities, room comfort
SEOUL DECEMBER 2023
Lovely hotel close to Seoul train station. Staff were very friendly and helpful. There is also a really nice bar and restaurant that was really enjoyable!
Stayed 2 nights in Nov 2023

10/10 Excellent

steve

Stayed 8 nights in Nov 2023

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST, SCAMMIEST, & NASTY HOTEL EVER! Beware because they will overcharge and steal your money. I'm not sure how ANY good reviews were ever left about this place at all. I've traveled a lot, and I do mean a lot! Out of all the hotels I've ever stayed in, this was, by far, the worst customer service I've ever experienced at any hotel. Plus, the room was nasty, and they are a bunch of scammers. We paid $160 on Hotels.com to book/hold the room. The remaining $600 was due at check-in. They refused to let us check-in unless we paid the entire amount of $800. The lady who checked us in was extremely rude and condescending. She was the rudest person I've ever encountered at any hotel I've ever stayed in or the entire 2 weeks we were in South Korea. Not only that, the room was nasty with warped particle board shelving and end tables that were burnt with cigarettes, cheap and uncomfortable box spring 1980s mattresses, the cheapest shampoo that made our hair look and feel like horse hair, only heat and no air conditioner, spotty internet that wouldn't connect longer than a minute or two, broken wall outlets, and a super small awful TV. Not to mention, I received an email a day after check-out that I still hadn't checked out, but I was smart enough to take a video of me checking out. Now, I have to dispute all these charges with my credit card company since they want to rip people off. Do not stay here. Even the cab driver laughed when I told him where we were stay
Stayed 6 nights in Nov 2023

10/10 Excellent

PAN GENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

8/10 Good

Tuck Seng

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Seoul station and the night markets. Staff is friendly and helpful. A value for money stay.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

REIKO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is really accessible. If you like walking around, this is definitely a nice location to stay at.
Stayed 5 nights in Oct 2023

10/10 Excellent

yifang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located in between Seoul station & namdaemun market, very convenient
Stayed 4 nights in Nov 2023

10/10 Excellent

yifang

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Seoul station & namdaemun market, very convenient
Stayed 1 night in Oct 2023

6/10 Okay

AH CHAI

Disliked: Staff & service
Air cond cannot be adjusted and is noisy can hear car noise. Cleaner does not clean the room properly.
Stayed 4 nights in Oct 2023

8/10 Good

REIKO

Liked: Cleanliness, staff & service, room comfort
Great location, a bit outdated facility
Near Seoul station. Very close to Mandaemun subway station which is only one station away to Myondong. The hotel was descent and clean. The only issue was that the TV was not working 3 days out of our 5 day stay. The hotel gave us a meal coupon for one breakfast for compensation. Hotel staff members were very kind and friendly.
Stayed 4 nights in Oct 2023

8/10 Good

Keng Meng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Dhaval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, plenty of food options nearby
Stayed 1 night in Oct 2023

10/10 Excellent

MUHAMMAD KHAIRUL NAIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are well maintained (have been staying at this property multiple times) and location is superb!
Stayed 4 nights in Sep 2023

8/10 Good

Ray-Sing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is too simple for the price.
Stayed 2 nights in Oct 2023

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location taking the AREX Train to/from Inchon. 8 mins walk to Seoul Station
Stayed 3 nights in Oct 2023

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
Overall satisfactory.
Stayed 4 nights in Oct 2023

10/10 Excellent

JI YEOUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean, quiet, good bar etc
Stayed 1 night in Oct 2023

10/10 Excellent

Kimmie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Manu is at an excellent location just next to Seoul station and can walk to the station within 10 min via the reception floor side entrance . Staff are friendly at the reception as well as the cafe . Love the location . The room for 3 pax was big as compared to other hotel in Seoul .