Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Mercure Rouen Cathedrale Hotel

Posted 13-Aug-2014
Very good hotel but, if driving there, be sure you have a very up to date city centre road map. Our one-year old satnav (mercedes' "best") could not cope, and we spent well over half an hour going around the inner city centre until we gave up, and parked in the Cathedral carpark.
4 out of 5
Recommended
for Everyone
by A verified traveller from Northants, UK

Super once found.

Posted 11-Aug-2014
Pros: Strongly recommend the breakfast - one of the very best hotel breakfasts ever experienced!
Cons: Further directions posted on the hotel site.
Location: Old Rouen on the doorstep. Stunning.
Finding the hotel in the one-way system was an nightmare after a long journey. We made several circuits of the city and even up-to-date Sat Nav couldn't cope. However, it was a good choice and very well placed for exploring the beautiful old parts of Rouen.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great location

Posted 05-Aug-2014
Pros: Location, location, location...
Cons: Need more atmosphere.
Location: Great to wonder cobbled streets just out of the hotel any direction. Cathedral is stone throw away. Plenty of shops and eating places short walk away.
Great location for visiting historic Rouen. It took a bit of time to find a hotel as it is rather in the old centre, and parking was a bit tight in hotel underground car park. Rooms were not too big but nice for a short city break stay. Enjoyed the bed which was very comfortable. Also had kettle which is luxury in some of the European hotels, so enjoyed a morning cuppa in the room. View onto Cathedral, great.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great city break!

Posted 04-Aug-2014
Great hotel located in old city of Rouen; what would help if the hotel had detailed instructions on how to find the hotel as even google maps and my brand new satnav in my carstruggled with the location; as their is only access road to the hotel. But highly recommend for weekend break.
3 out of 5
Recommended
for Everyone
by A verified traveller from usa

Not really air conditioned, so I think it's misrep

Posted 02-Aug-2014
Pros: Location, o
Cons: Air conditioning inadequate for active guests.
Location: Right in the heart of the historical part of the city. Hotel staff courteous. I was charged an additional tax upon leaving. Expedia website wrong
For the price the towels could have been larger and thicker. The air conditioner doesn't adequately cool the room.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

Very comfortable hotel

Posted 16-Jul-2014
Pros: The breakfast was very good and well staffed to keep guests supplied with food and coffee. Really good croissants.
Cons: A safe in the room would be nice. Also a non-slip bath mat.
Location: Besides the cathedral, there is the Musee de Beaux Arts and the Ceramics Museum. The Church of St. Maclou is very pretty. All are within an easy walk
The hotel is located a short distance from the Cathedral. It is within easy walking distance from just about anywhere you'd want to go for sightseeing in Rouen. The hotel is hard to get to if you have a car. The room is relatively large for France, with a big double desk suitable for two people. The bed was comfortable, the closet space above average, the bathroom was larger than average, with a shower over a bathtub. The bathtub is a little slippery when showering.
4 out of 5
Recommended
for Couples
by A verified traveller from london

Great location

Posted 08-Jul-2014
Pros: Location
Cons: Air conditioning could be more effecient
Location: There is so much, just pick up a tourist leaflet
Reception staff very helpful, sending explicit instructions for the route to the hotel. Underground car park is tight, be warned if you have a rear bike rack. Room was pleasant, ours was at the front on the third floor. Air conditioning was hopeless, so we opened the windows the only problem was the noise from revellers that resonates up through the narrow street.
4 out of 5
Recommended
for Everyone
by A verified traveller from ely

Weekend break

Posted 04-Jul-2014
Pros: Location
Cons: Rooms are a bit dated
Location: Ideal for the centre for sightseeing and shopping
Parking is difficult to find at the hotel but once there perfect location
5 out of 5
Recommended
for Everyone
by A verified traveller

NIce hotel in a great location

Posted 06-Jun-2014
Nice little hotel in a great location close to the cathedral and city center. Easy walking distance to local sights. Clean, stylish rooms and very friendly staff. Underground, secure parking a plus.
4 out of 5
Recommended
for Couples
by Phil and Tracy from Oakville ON CA

Close to the cathedral -- HARD to find

Posted 23-May-2014 on Hotels.com
The hotel was fine, the location was good. The bed was reasonably comfortable. We didn't eat in the restaurant, so I can't comment. The real problem was getting to the hotel. Lots of streets are pedestrian only but not marked as such on the maps. We circled around for at least 15 minutes, probably within 6 blocks of the hotel. The GPS was worse than useless in the old city because it sent us the wrong way. Parking was very difficult. The ramp is barely one car wide, and the spots are small. But there is parking. In the centre of an old city like Rouen, that is valuable.