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Reviews of Aparthotel Adagio Access Le Havre Les Docks

3 out of 5
Aparthotel Adagio Access Le Havre Les Docks
66 rue de l'aviateur Guérin, Le Havre

Reviews

8.6

Excellent

Rating 10 - Excellent. 161 out of 354 reviews" "
Rating 8 - Good. 150 out of 354 reviews" "
Rating 6 - Okay. 31 out of 354 reviews" "
Rating 4 - Poor. 8 out of 354 reviews" "
Rating 2 - Terrible. 4 out of 354 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
as expected
Good friendly staffs, apartment was ok. We spent only one night there but everything was as expected.
Stayed 1 night in Sep 2021
Response from yangot on 12 Oct 2021
Hello, Many thanks from all staff.

8/10 Good

Etienne

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2020
Response from yangot on 10 Sept 2020
merci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location both to ferry terminal and shopping mall and port development area
Stayed 1 night in Aug 2019
Response from yangot on 29 Aug 2019
Hello, All team thank you for your stay.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from yangot on 29 Aug 2019
Merci Jeffrey

4/10 Poor

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful....wouldn't recommend to anyone!
We stayed for 6 nights, customer care awful! A room at front of hotel, few doors away from nightclub....sleep...what sleep! Street full of loud drunks at night too, strewn with cans & bottles Spoke to some one at reception, when it was open! Told there was nothing they could do, basic attitude from staff was 'tough'. A couple of night you can cope with more than that they should give room at back of hotel. Not even offered a clean towel during our stay, I understand service is limited but a change of towel is easy. I stay in many of these hotels in France throughout the year & I never complain, trying to see positive in every one. The only positive here is a well stocked kitchen. Made our much looked after vacation awful. Never again!
Stayed 6 nights in Jul 2019
Response from yoann on 15 Jul 2019
Hello, we thank you for staying in our Aparthotel and for giving us your opinion. We are sorry that the services mentioned do not live up to your expectations and take them into account to improve us. Indeed your satisfaction is precious and we do everything possible to satisfy you fully. We hope to see you again for a future stay. Yoann ANGOT GENERAL MANAGER

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pros: - Clean room with kitchenette - Free street parking free on weekends - supposedly free, or no enforcement - Continental breakfast is decent Cons: - No staff on site for late check-in. Be sure to call them ahead to get the codes to get into the hotel and for the safe where they keep the keys. I arrived at 10PM, called their number and no one answered. Good thing I ran into a guest who had the safe combination. - No AC - if you leave the windows open, seagulls and street noises are loud. - Long walk from city center - the neighborhood is surrounded by docks/warehouses.
Stayed 1 night in Jul 2019
Response from Yoann on 15 Jul 2019
Hello, we thank you for staying in our Aparthotel and for giving us your opinion. We are sorry that the services mentioned do not live up to your expectations and take them into account to improve us. Indeed your satisfaction is precious and we do everything possible to satisfy you fully. We hope to see you again for a future stay. Yoann ANGOT GENERAL MANAGER

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Yoann on 15 Jul 2019
Thank you

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel.com didn’t communicate with the hotel so when we arrived they was any booking at our name. The receptionist was extremely helpful and make sure we had room for the night. I couldn’t have asked for better service.
Stayed 1 night in May 2019
Response from yoann on 3 Jun 2019
Hello, we thank you for having stayed in our Aparthotel and for giving us your opinion. Indeed, your satisfaction is precious and we make every effort to fully satisfy you. We hope to see you again for a future stay. Yoann ANGOT Genaral manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Nice welcome, good space in room. Clean and functional.
Stayed 1 night in Oct 2018
Response from yoann on 23 Oct 2018
Hello, Thank you so much from all staff. Regards. Yoann General Manager

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Hotel great reasonably priced modern and clean .. great location and friendly staff .. the only real issue was with loud club music down the street on Saturday night .. would stay again though
Stayed 3 nights in Oct 2018
Response from Yoann on 17 Oct 2018
Hi Gary, Many thanks from all Staff and all the best for you. We apologize for the music loud from the Club. Best regards. Yoann Directeur

10/10 Excellent

JACK, Lancashire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
We stayed here for one night prior to embarking on the ferry to Portsmouth.The hotel was spotlessly clean, and Alexander on reception was very very helpful. I would recommend this hotel It is also very handy for the ferry, and the docks shopping mall is only a short walk away
Stayed 1 night in Sep 2018
Response from Yoann on 12 Sept 2018
Hi Jack, Many thanks, we appreciate. we will congratulate Alex! We hope to see you again in Le Havre. Regards. Yoann Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be aware of arrival complications
There was no one there for us to check in. We called the number at the door and were informed we didn’t have reservations. We ended up having to get a last minute room at a hotel that was no where near as nice as this one appeared to be. The hotel STILL charged us and then claimed we booked a non refundable room.
Stayed 1 night in Jun 2018
Response from Yoann on 18 Jun 2018
Hello, we thank you for staying in our Aparthotel and for giving us your opinion. We are sorry that the services mentioned do not live up to your expectations and take them into account to improve us. Indeed your satisfaction is precious and we do everything possible to satisfy you fully. We hope to see you again for a future stay. Yoann ANGOT GENERAL MANAGER

4/10 Poor

Estelle, Edmonton, AB Canada

Liked: Staff & service
Disliked: Room comfort
Disappointing
We were very disappointed after booking a studio. Indeed, the place was more like a 'Chambre de Bonne' than a studio. The pictures on Expedia showing the room type booked were incorrect - they showed a real studio with a dining table... which we did not get. So we ate on a desk. Plus the counter space was so limited - non-existant to be honest- that the coffee machine was placed on the drainer. The extractor fan system was very awkward and did not work well, the smoke detector went on while we cooked some ground beef. The double bed was very small - probably a 130cm wide bed! We were provided with only one big and one small towel for 2 adults and a baby. You cannot open the window and have the curtains closed all together, which is annoying since there is no AC. The carpet really needs some deep cleaning. Overall, the staff was pleasant but the property was really badly made with the cheapest materials and furniture one could find. Very disappointing.
Stayed 2 nights in May 2018
Response from YOANN on 12 Jun 2018
Hello, we thank you for staying in our Aparthotel and for giving us your opinion. We are sorry that the services mentioned do not live up to your expectations and take them into account to improve us. Indeed your satisfaction is precious and we do everything possible to satisfy you fully. We hope to see you again for a future stay. Yoann ANGOT GENERAL MANAGER

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Apartment hotel near port
Friendly apartment style hotel general areas particularly carpets were stained. No kettle in room but coffee machine without instructions fairly quiet and good blackout curtains Hotel is a long walk from town centre
Stayed 3 nights in Aug 2017
Response from yoann on 25 Sept 2017
Hello, we thank you for staying in our Aparthotel and for giving us your opinion. We are sorry that the services mentioned do not live up to your expectations and take them into account to improve us. Indeed your satisfaction is precious and we do everything possible to satisfy you fully. We hope to see you again for a future

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good, but get a north facing room in hot weather
We have stayed before last autumn, pleasant enough, and more space than a standard typical French hotel room, so we rebooked for June but did not think of temperatures. As there is no air conditioning, they should have simple air fans available if customer requests one. Fortunately we had a north-facing room, so we survived but would have been much more comfortable with an air fan. Also, kitchenette has two of everything except cups/mugs and apparently this is a conscious decision. Why? Also internet "pulses"... it stay connected ok but even on normal sites it is clear that each site is accessed in short pulsed stages which can be annoying.
Stayed 4 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not returning
We stayed in 8 accommodations during our trip to France and this is by far the worst. Even worse than the two small ibis we stayed. We also stayed in the other Adagio in Caen the next night which was a pretty big contrast. We booked 2 rooms so we see some differences. One was right next to the elevator and it was much smaller than the other room. The bathroom was spacious but there were stain on the shower floor. The whole room was full of some kind of artificial scent that it felt like someone had smoked in the room and the hotel was trying to do something with the smell. We could not sense this scent in the other room. The windows was also big. Since there's no A/C and we would like some fresh air during the night, a big window attracted some bugs. It's unlikely that we will return.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Convenient but to be improved
The Wifi connexion was not great, very slow. The shower door was not closing properly and as a result water was all over the floor. The cleaning has not been done once whereas we stayed 9 days and it's supposed to be done once a week.. The staff was very good.

10/10 Excellent

VIVEK SINGH, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Le Havre
We were here to get our daughter settled at college, and had a very nice time. The reception was really helpful regarding all our queries about the city and means of transport. The city itself was a delight to roam around, with its sunny days, cool breeze and friendly people.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rajnesh, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay !
I stayed at this hotel for 11 nights from 18 August to 29 August. Reached at 11:00 am but check in was allowed at 3 pm as per hotel policy. The hotel has all the amenities it should have. The kitchen in the room was fully equipped including hot plate, coffee maker, utensils, fridge etc. etc. The whole of the staff is really nice, helpful and co-operative. I would like to specially thank the lady at the reception - Ms. Claire who was quite helpful and provided all the guidance and support needed. This place is worth stay, will visit again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“A wonderful place for short or long stays”
We came here for a rather long stay and we are amazed by this place. It is very conveniently located, right at the docks. But it is located on a quiet street. Additionally, there are free street parkings around the area which makes it a plus. The room is quite standard, with simple furniture. The simple kitchen setup makes long stays easy. The price is amazing. Since we didn't plan to spend much time in the room, we took a chance to book this hotel as the rate was very descent. We were pleasantly surprised. In short, if you are in La Havre for work or pleasure, this is a nice choice you won't feel regret about.

2/10 Terrible

Shelley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
was not a good experience. I did not make the booking but got charged for it

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice surprise
We spent only one night in this hotel, but were pleasently surprised. The room is a great value for money with a small kitchen. We could not park our car in the hotel parking space due to small number of parking spots. Instead we parked at the safe parking spot next to the hotel. One thing we disliked is that the reception does not work 24/7. You could probably arrange that they wait for you, but thinking that I have to arrive on time during a vacation is not very appealing.

10/10 Excellent

Lisa, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most enjoyable
Very pleasant reception, helpful staff, located near a shopping center, value for money

10/10 Excellent

Rosie and Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to harbour and ferries
We cannot fault this hotel and the facilities it provides. An excellent stop over for catching ferries to the UK.

8/10 Good

JT, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely spacious and well equipped
We stayed here overnight for a ferry crossing the following afternoon. We arrived late 9.30pm and the hotel was tricky to enter as there was no one in reception, once in the hotel however I was able to phone the emergency number next to reception who gave me a code to open a safe and found the key! Following that our stay was excellent. The rooms were very spacious and extremely comfortable and very well equipped. I would book here again.

8/10 Good

jeffrey, UK

Liked: Cleanliness, property conditions & facilities, room comfort
make sure you check-in before they CLOSE
The hotel is good, room is fine, with a perfect kitchen and lots of utensils. I arrived at 10PM on Saturday without realize the reception close at 6PM, I am not blaming the hotel because in the confirmation email they did mention I need to check in before 6PM , just the notice is in the last section and not highlighted. luckily I met a nice guy who surprisingly has a code to open a safe with my room key inside! Anyone who is booking this hotel be sure you read the confirmation email thoroughly.

8/10 Good

Numerouno, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good location for ferry access
Clean, comfy. Value for money. Surrounding has been redeveloped - there are shops and places to eat. 5 mins from the ferry terminal. Rooms were clean, comfy. Can get hot in the summer - no air conditioning!

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
E
Stayed 1 night in Apr 2024
Response from L'équipe Adagio on 12 Apr 2024
Cher Patrick, nous vous remercions pour votre retour positif. Nous sommes ravis que votre séjour se soit bien déroulé. En espérant vous accueillir à nouveau bientôt. Cordialement, Aparthotel Adagio Access Le Havre Les Docks.

8/10 Good

Sylvie

Liked: Cleanliness, room comfort
Séjour au Havre
Hôtel très propre, personnel disponible, très bien situé. Prix abordable. Literie un peu trop molle à mon goût. Je recommande vivement.
Stayed 1 night in Jan 2024
Response from L'équipe Adagio on 15 Jan 2024
Chère Sylvie,Nous vous remercions d'avoir pris le temps de partager votre avis sur votre séjour à l'Aparthotel Adagio Access Le Havre Les Docks. Nous sommes ravis de savoir que vous avez trouvé notre établissement très propre et bien situé, et que notre personnel a été disponible et à votre écoute. Votre recommandation est très appréciée.Nous prenons note de votre remarque concernant la literie. Votre feedback est important pour nous et nous le considérerons lors de nos futurs aménagements. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour au Havre.Cordialement,L'équipe de réception de l'Aparthotel Adagio Access Le Havre Les Docks

10/10 Excellent

ANDRE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from L'équipe Adagio on 28 Dec 2023
Bonjour Andre,Merci pour votre note.

10/10 Excellent

OLIVIER

Liked: Cleanliness, room comfort
Séjour à Noel
Tres bien ,rien à signaler. Bon rapport qualité/prix Petit déjeuner correct.
Stayed 2 nights in Dec 2023
Response from L'équipe Adagio on 28 Dec 2023
Bonjour Olivier,Merci pour commentaire, nous espérons vous revoir prochainement.

10/10 Excellent

DELPHINE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from L'équipe Adagio on 28 Dec 2023
Bonjour Delphine,Merci pour votre note, à bientôt

10/10 Excellent

yannick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Qualite de l'accueil, chambres spacieuses et propres
Stayed 2 nights in Nov 2023
Response from yangot on 29 Nov 2023
Cher Yannick, merci d'avoir pris le temps de commenter notre Aparthotel Adagio Access Le Havre Les Docks. Nous sommes heureux d'apprendre que vous avez trouvé la qualité de notre accueil agréable et que les chambres étaient à la fois spacieuses et propres. À l'Aparthotel Adagio Access Le Havre Les Docks, nous nous efforçons d'offrir à nos clients un séjour confortable et agréable. Nous apprécions vos commentaires positifs. Merci encore d'avoir partagé votre expérience avec nous.Yoann Angot Directeur

10/10 Excellent

Cathrin

Liked: Cleanliness, property conditions & facilities
Parfaitement équipé et parking sécurisé. Tres bon rapport qualite-prix.
Stayed 1 night in Nov 2023
Response from yangot on 29 Nov 2023
Bonjour Cathrin, Merci pour séjour et votre commentaire.Cordialement.

8/10 Good

Raynald

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from L'équipe Adagio on 23 Nov 2023
Bonjour Raynald,Merci pour votre note, à bientôt

10/10 Excellent

virginie

Stayed 1 night in Nov 2023
Response from L'équipe Adagio on 20 Nov 2023
Bonjour Virginie,Merci pour votre note, à bientôt

10/10 Excellent

Cathrin

Liked: Cleanliness, property conditions & facilities
Parfait pour un acces au port.
Stayed 1 night in Nov 2023
Response from L'équipe Adagio on 12 Nov 2023
Bonjour,Merci beaucoup pour votre commentaire, à bientot

10/10 Excellent

emmanuelle

Travelled with group
Liked: Cleanliness, room comfort
Très pratique !
Très pratique, propre et personnel agréable. A 2 pas des docks et facile de se garer aux abords. Bon rapport qualité-prix !
Stayed 2 nights in Oct 2023
Response from L'équipe de réception on 25 Oct 2023
Bonjour Emmanuelle,C'est avec joie que nous lisons votre commentaire et nous vous remercions. Nous ne manquerons pas de le partager avec toute l'équipe. En espérant vous revoir prochainement.

8/10 Good

Olivier

Business traveller
Liked: Cleanliness
Moyen plus
Chambre banale propre Personnel acceillant
Stayed 1 night in Oct 2023
Response from L'équipe de réception on 25 Oct 2023
Bonjour Olivier,Merci d'avoir pris le temps de nous donner votre avis, à bientôt.

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Bien situé, accessible facilement, propre.
Stayed 1 night in Sep 2023
Response from L'équipe Adagio on 15 Oct 2023
Bonjour Samuel,Merci beaucoup pour votre commentaire, à bientôt

6/10 Okay

Loriane

Travelled with family and small children
Disliked: Cleanliness
Personnel très professionnel, cependant il faudrait revoir un rafraîchissement des appartements, car il y’a de la rouille dans la douche, dans l’évier… et autres..
Stayed 2 nights in Sep 2023
Response from Yoann angot on 26 Sept 2023
Bonjour Lauriane, Merci pour votre séjour et vos compliments. Nous prenons note de vos remarques. Nous allons de ce pas remédier au problème évoqué. il s'agit en fait de calcaire qui devient orange au contact des produits ménagers. Nous allons donc faire un nettoyage en profondeur. Veuillez accepter nos excuses.Cordialement.

6/10 Okay

Anne-Marie

Travelled with partner
Liked: Cleanliness, amenities
Le fait qu’il soit non loin d’une boîte de nuit un samedi soir nous a perturbé notre nuit et en raison de la chaleur étouffante nous avons dû ouvrir la fenêtre donnant sur la rue, et avons été victimes des passages de motos et mobylettes qui passaient dans la rue ! Le lendemain nous avons été dédommagés par là personne qui se trouvait à l’accueil, elle nous a offert un petit déjeuner sur les deux prévus, mais cela ne remplace pas la qualité d’un sommeil réparateur !
Stayed 1 night in Sep 2023
Response from L'équipe Adagio on 17 Sept 2023
Bonjour Anne-Marie,Nous sommes désolés mais que votre séjour n'est pas été à la hauteur de votre espérance. En effet notre établissement ne possède pas de climatisation, cependant nous avons à disposition quelques ventilateurs. Lors de votre prochain séjour n'hésitez pas à nous en demander un et à préciser que vous préférez un studio côté calme afin de ne pas être déranger par les bruits de la rue. Au plaisir de vous revoir.

10/10 Excellent

Délys-Rayan

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from L'équipe Adagio on 12 Sept 2023
Bonjour,Merci pour votre note, à bientôt

10/10 Excellent

ghilas

Liked: Cleanliness, property conditions & facilities
Response from L'équipe Adagio on 12 Sept 2023
Bonjour,Merci pour votre note, à bientôt

8/10 Good

Rui

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from L'équipe Adagio on 23 Aug 2023
Bonjour Rui,Merci pour votre note, à bientôt

10/10 Excellent

BRIGITTE

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hébergement à recommander
Stayed 1 night in Aug 2023
Response from L'équipe Adagio on 1 Sept 2023
Bonjour BrigitteMerci pour votre note