Outdoor pool, pool loungers

Reviews of Novotel Fontainebleau Ury

4 out of 5
Novotel Fontainebleau Ury
Route Nationale 152, Chemin de Melun, Ury, Seine-et-Marne

Reviews

8.2

Very good

Rating 10 - Excellent. 257 out of 731 reviews" "
Rating 8 - Good. 330 out of 731 reviews" "
Rating 6 - Okay. 79 out of 731 reviews" "
Rating 4 - Poor. 51 out of 731 reviews" "
Rating 2 - Terrible. 14 out of 731 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel a few km away from Fontainebleau. Good amenities for kids (pool, billiards, foosball). Helpful to have a car to get around. They have a set of Tesla charging stations.
Stayed 1 night in Oct 2023
Response from Marion - Cheffe réception on 13 Oct 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,

10/10 Excellent

cherif

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Maisa- La réception on 16 Aug 2023
Bonjour,Nous vous remercions pour votre note et nous ne manquerons pas de l'a partager avec notre équipe.Nous espérons vous revoir à nouveau.

10/10 Excellent

Melissa

Stayed 1 night in Jun 2023
Response from Marion - Cheffe réception on 2 Aug 2023
Bonjour Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Très cordialement,

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2023
Response from Marion - Cheffe réception on 4 Jul 2023
Bonjour,Nous vous remercions d'avoir pris le temps de partager votre avis.Nous espérons vous revoir très bientôt!Cordialement,

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Maisa on 9 Jun 2023
M.Danny,Nous vous remercions pour votre note et nous ne manquerons pas de la partager avec notre équipe!Au plaisir de vous revoir.Bien à vous.Maisa- la réception

10/10 Excellent

Stephen

Stayed 1 night in Apr 2023
Response from Marion - Cheffe réception on 1 May 2023
Bonjour Monsieur,Nous vous remercions d'avoir prit le temps de noter notre établissement.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Très cordialement,

8/10 Good

Yaoyuan

Stayed 1 night in Dec 2022

10/10 Excellent

Gerard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel very calm, surrounded by farmland and forests, 10 kilometers from beautiful and charming Fontainebleau. 90 minutes from the center of Paris.
Response from Marion - Cheffe Réception on 21 Nov 2022
Bonjour Monsieur,Nous vous remercions sincèrement de votre confiance et pour votre excellente note.Au plaisir de vous recevoir à nouveau.Très cordialement,

10/10 Excellent

Dayna, Harwinton

Stayed 1 night in Sep 2022

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, quiet, relaxing, good location
good location, on route to south of France, good hotel, good service, friendly personnel, good breakfast. easy to check in and out. Would have like the pool view as initially indicated at booking stage. Would have liked to have access to the pool and spa earlier. Overall nice stay, thank you to the staff. We hope the room service colleagues have appreciated Richard and the message in the safe : ) Have a nice day.
Stayed 1 night in Aug 2022
Response from Adeline Jacquot - Responsable hébergement on 25 Aug 2022
Dear Emmanuel,Thank you for the excellent rating you left following your stay at the Novotel Fontainebleau-Ury.Our floor team thanks you for the kind attention.Looking forward to welcoming you again.Best Regards,

10/10 Excellent

Bing, Highland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Meets all reasonable expectations.
Stayed 1 night in Jul 2022

10/10 Excellent

Alfredo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and quite, and there is a lot forrest around
Stayed 2 nights in May 2022
Response from Marion - Chef réception on 12 Jul 2022
Monsieur, Un grand merci à vous pour cette excellente note. Au plaisir de vous accueillir de nouveau dans notre établissement, Cordialement

8/10 Good

Terrence

Stayed 1 night in May 2022

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Claude

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not recommended
Hotel need a refresh. First room was not so clean. Change was OK. Good breakfast.
Stayed 1 night in Oct 2021
Response from jerome aubert on 19 Oct 2021
Hello, Thank you for your comment. We do everything to improve our quality at our hotel. Thank you

8/10 Good

Chema, Exeter, UK

Travelled with family and small children
Liked: Cleanliness, staff & service
Clean, very polite and very helpful staff over the phone, at the desk and in the dining room. Reasonably close by car to Fontainebleau. We were not able to use swimming pool or gym because of late arrival and early departure. Falls slightly short of reasonable expectations for a 4* hotel.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Nicely located hotel with good outdoors space and swimming pool. We spent a nice family holiday in it. Overall very pleasant. Some comments: The rooms and carpets probably need an update soon. Also some of the pictures are a bit misleading. Apparently, there is only one suite in the whole hotel, but several pics are taken at it. The actual rooms are smaller.
Stayed 7 nights in Aug 2020

10/10 Excellent

Gayanée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil
Equipe très sympathique qui nous a bien accueillie et qui a bien expliqué les règles. Très accommodants sur l'horaire de départ. Les plats du restaurant nous ont agréablement surpris.
Stayed 1 night in Mar 2020

8/10 Good

Radu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This is a perfect stopover if you are traveling with dogs.
Stayed 1 night in Jan 2020
Response from cs on 7 Jan 2020
Thank's a lot for your nice feed back and looking forward to welcome you again. Best regards Christiane Straube and the whole team

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
I didn’t like the noise stil at 2am no answer from reception as they disconnected the phone There is a convention at the hotel and they celebrate w a party The hotel doesn’t care I certainly do not recommend this hotel
Stayed 1 night in Dec 2019

2/10 Terrible

JOHN

Stayed 1 night in Sep 2019

4/10 Poor

Yawar

Travelled with family
Disliked: Property conditions & facilities, room comfort
Disappointing experience
The sink was blocked after we checked in and unfortuantely no one was there to fix it. We were given access to the bathroom of another room around the corner. I asked for Gluten and Dairy free options due to my wifes allergies but no notes apparently made their way to them. Probably wont stay there again.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No shuttle service from airport to location. Out of the way of many things.
Stayed 1 night in Jul 2019
Response from CS on 28 Jul 2019
Thank you very much for taking the time to share your experience about the Novotel Fontainebleau Ury, which is indeed located in a little village on the countryside. We are sorry that you weren't aware of our special location in the full-nature and truly hope that we will have the pleasure to welcome you soon again. Sincerely yours Christiane Straube

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itis a nice hotel in the area. Nice, clean, and great customer service. I forgot my electrical converter and was able to get one from the hotel.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet and in a peaceful setting. Easily accessible from the motorway
Stayed 1 night in Mar 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Sue, ury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay
Pleasant helpful staff comfortable room and bed with fridge and tea-making facilities. Great heated outdoor pool with sunbeds and indoor Sundeck. Bar open until midnight. Very nice meal in restaurant. Sauna could have been warmer Had a lovely overnight stay with family We have stayed a few times before and will come again
Stayed 1 night in Sep 2018

8/10 Good

Rebecca, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for one night stop on route home
Well located near motorway on route from South of France to UK. Big car park - funny old 60s/80s mash-up building. Small but comfortable, clean room. Very peaceful - slept with window open - no noise. Short drive from Fontainebleau - good selection of restaurants for evening meal. Played ping pong.
Stayed 1 night in Aug 2018

8/10 Good

Ron

Liked: Cleanliness, property conditions & facilities, room comfort
Standard for Novotel; swimming pool attractive for children.
Stayed 1 night in Aug 2018

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Peter E.

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Friendly staff. Rooms were clean and very comfortable. Pool area did not look as good as in the photo.
Stayed 1 night in Aug 2018

8/10 Good

Raquel

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay
Went to get away from the city. The greenery on the property along with the pool was the reason why we chose this hotel. Very relaxing vibe and Overall, very happy stay.
Stayed 2 nights in Aug 2018

8/10 Good

Marquis, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool. The rooms are smal but ok. The restaurant is family friendly. There were many clients with their dogs. It is in a secluded area.
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
This hotel is 2 stars, not 4
Very outdated, dirty with non-functioning AC system.
Stayed 1 night in Jul 2018

4/10 Poor

Oscar

Disliked: Property conditions & facilities, room comfort
Worn out property with minimum service
I was in this hotel with my partner to visit the palace in Fontainebleau. The location seemed appropriate although only if you have a car and GPS as can be difficult to find. Furniture in the rooms was obsolete and worn. It felt like the hotel has not been refreshed for decades. We took breakfast included and they have a policy of DIY, they advertise it as something fun or quaint in poster across the hotel but there nothing romantic about frying your own eggs in sticky micro frying pants or making your own orange juice in a regular juice squeezer. To end with my critique to the place, they took more than a week to release the security deposit made on my credit card. They only did it after I contacted them by email which they didn't bother to reply which I think it is impolite and bad customer service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near Fontainebleau.
Excellent Breakfast and a very nice hotel experience overall.

2/10 Terrible

Natasha

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2017

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whilst the hotel was excellent we felt the food was overpriced for the type of hotel.

8/10 Good

ian, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, close to Fontainebleau and autoroute
Exactly what we needed, a comfy stopover on a trip through France. Not far from Fontainebleau which was fantastic to visit and close to the A6 Route de soleil. Staff were very helpful and spoke English very well.
Stayed 1 night in Aug 2017

8/10 Good

Carolyn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and tidy, Very good breakfast, free car park, a few attraction for kids, recommended everyone.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and Comfortable
Hotel was recently refurbished so the interior is modern, new and clean. Service was good. Staff helpful and friendly (for the French!) Didn't try the food so I can't opine on that. Overall a great stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Nice place to break journey
Well placed off the motorway. Limited menu. Isolated location. Good staff