Ratings based on 3,664 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travellerfrom Aberdeenshre

Disneyland Trip

Posted 26-Apr-2015
Pros: It's easy to get to Disneyland. Breakfast was good.
Cons: The cheaper food etc plus the quality of the evening buffet when we did eat at the hotel wasn't very good. The buffet costs 30 euros per adult!
Location: Disneyland. There is nothing else nearby! A bit of a tourist trap
The hotel is nice enough but the main down side for me was the price of everything. The restaurant, bar and room service are all very expensive. Going to a supermarket or a restaurant somewhere cheaper involves either driving or getting the bus and train to Val de Europe.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom TOULON

HOTEL FONTIONNEL

Posted 25-Apr-2015
Cons: LE DECORS ET LA PROPRETE EN FIN DE JOURNEE DU VESTIAIRE PISCINE
L HOTEL EST AGREABLE L ACCES AU SAUNA JACUZZI PISCINE EST FORT APPRECIABLE APRES UNE JOURNEE EPROUVANTE AU PARC DISNEY .... RETIRE ON APPRECIE LA NATURE ET LE CALME QUI NOUS ENTOURE LES CHAMBRES SONT BIEN INSONORISEES DEJEUNER COPIEUX ET LE BUFFET DU SOIR BIEN ORCHESTRE LE PRIX UN ADULTE PAYANT UN ENFANT GRATUIT EST PERCEPTIBLE . BRAVO ET MERCI
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Apr-2015
Hotel looks great from outside. V commercial on inside. Good sized room. Kids loved the bunk bed. Good shuttle service to Disney.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Graz

Urlaub im Beinahe-Märchenschloss.

Posted 24-Apr-2015
Pros: Freundlicher Service an Rezeption, alle Fragen wurden stets bemüht beantwortet. Servicepersonal trotz fehlender Fachkompetenz immer freundlich.
Cons: Eindeutig verbesserungswürdig wäre das Servicepersonal in der Bar, keine Fachkompetenz und kaum Englischkenntnisse! generell lange Wartezeiten
Location: Standort etwas außerhalb, möchte man etwas unternehmen oder Abendessen gibt es leider nicht viel Möglichkeiten
Die Fahrt vom Flughafen zum Hotel mit dem Magic Shuttle Bus nahm ca. eine Stunde Zeit in Anspruch, da das Hotel etwas außerhalb lag. Die Mitarbeiterin an der Rezeption war sehr freundlich, hat uns viele notwenidge Informationen gegeben und alle Fragen einwandfrei beantwortet. Die Zimmer waren jetzt nicht perfekt, aber außreichend in ihrer Ausstattung und Größe. Am ersten Tag haben wir im Restaurant vom Buffet gegessen, man muss zwar ein bisschen was investieren, aber die Auswahl und Qualität der Speisen war schmackhaft und passabel. Der Shuttle zwischen Hotel und Disneyland fährt alle paar Minuten und man ist in 15 Minuten gleich mitten im Geschehen. Am dritten und vierten Tag wollten wir uns von der Bar überzeugen, leider war wir sehr enttäuscht. Man musste ewig auf Getränke und Speisen warten und das Personal war vollkommen überfordert mit der Situation, obwohl nicht viele Plätze besetzt waren. Wenn das Essen mal angekommen ist hat es zwar den Hunger gestillt, aber war kein Highlight. Zum Entspannen und für Spaziergänge gibt es ein großes Areal mit einem See in der Mitte was sehr gepflegt und wirklich schön ist.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Apr-2015
Pros: The breakfast was good. The gardens were lovely. The free shuttle was great!!
Overall a good experience at this hotel, just what we needed for our trip to Disneyland considering we spent little time actually at the hotel.
4 out of 5
Recommended
for Families
by A verified travellerfrom Disneyland Paris

Fint hotell nær Disneyland

Posted 24-Apr-2015
Pros: God pris og god beliggenhet for oss som hadde Disneyland som mål for turen.
Cons: Hotellet har veldig mange rom, men få som jobbet i resepsjon. Dette førte til mye venting. Det var ikke fylt på håndklær og toalettpapir 2 av dagene.
Location: Kort vei til Disneyland og Disney Studios. Nær togstasjon hvis man ønsker å reise inn til Paris.
Fint hotell med super gratisbuss til/fra Disneyland hele dagen. Store rom, og rent. Fine parkomgivelser. God frokost. Hotellet er veldig stort, og det virket som det var litt lite personell for å ivareta alt.
1 out of 5
by A verified travellerfrom London

Worst room cleaning ever had

Posted 24-Apr-2015
Stayed three nights, but room cleaning was terrible in all nights... - cups were unwashed - no towels in the room!! - shampoo and soap bottles did not refilled - the floor was so dusty
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Neufchâteau

Ok sauf propreté et confort

Posted 23-Apr-2015
Pros: Le calme, on a dormi la fenêtre ouverte
Cons: propreté et confort de la chambre. Le matelas était horrible
Hôtel proche de Disneyland, navettes régulières. Déçu de la propreté générale et le confort du lit était affreux.
5 out of 5
Recommended
for Everyone
by A verified traveller

Disneyland

Posted 21-Apr-2015
Pros: Everything was OK
Location: Disneyland
In the hotel we only slept and had breakfast, so I can not say much. What we needed was super!
3 out of 5
by A verified travellerfrom UK

An over rated 4 star experience

Posted 20-Apr-2015
Pros: Staff are friendly, helpful and a joy
Cons: Management needs to get to grips with process and standards. I would rate this hotel as a 3 star only for quality
Staff are very friendly, pleasant and helpful. Entering the Hotel lobby you are met by machines and amusements (all costing 2 to 5 Euro's a go) as if you were in Blackpool, not sure what this has to do with "Dream Castle?" anyway the castle theme is a miss. Our first room smelt of baby nappies, but friendly staff soon gave us a new room (thanks!) Second room had an old apple under the bed, one towel for 3 people, bathroom dirty and no TV remote, even so the friendly staff came to the rescue with towels and a new TV remote, we removed the offending apple and cleaned the bathroom. Next days, outside the room and down the corridor, the nappy smell again made an appearance, drains or babies, who knows? Breakfast is a real experience, staff very attentive but not always to detail. Good supply of dirty plates and cups, I would suggest 1 in 5 are clean. Evening bar staff are great just let down by average frozen (not Disney Frozen) bar food!