Ratings based on 973 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Greit hotell i nærheten av Disneyland

Posted 19-Jul-2015
Hotellet bærer preg av at litt slitasje. Frokosten var et stort kaos. Anbefaler å booke frokost i parken. Ellers var det varmt da vi var der, og rommene har ikke air condition:-( Barna stortrides
2 out of 5
by A verified traveller from Manama, Bahrain

Summer travellers beware!

Posted 11-Jul-2015
As a Disney fan with many resort stays in Anaheim and Orlando in the past, I thought that I would get an experience at the Santa Fe similar to a value resort at WDW. It honestly never occurred to me that a Disney on property resort in a place that routinely exceeds 95 degrees on summer days would have no air conditioning, no air circulation in the room buildings, an unscreened window that could only be opened about six inches, and no pool. No WiFi in the rooms either. My fault for making the assumption, but I have expectations of the Disney brand and this hotel didn't measure up. Recent renovation meant all was in good shape but it was lipstick on a pig. One positive is that the staff was uniformly helpful, cheerful and courteous. Avoid at all costs in the summer unless you enjoy sleeping in a sauna!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jul-2015
The hotel is a lovely experience for the kids because of the 'Cars' theme but the staff can be a little abrupt when it gets busy. When we checked in the staff member forgot to give us our breakfast vouchers and did not mention that a reservation needs to be made for dinner. By the time we realized we needed breakfast vouchers there we none left for the hotel breakfast but we got vouchers to eat at a restaurant in the park which was lovely. Our first dinner there was so disorganized because of the lack of information given to us at check in but we eventually got to eat dinner at 9.30pm which was a bit late for the kids and we made sure we had a reservation for our second night. The dinner is s buffet with a lot of choice and it's very well prepared and delicious.
3 out of 5
Recommended
for Families
by A verified traveller from Italy

Hotel comodo per raggiungere il parco divertimenti

Posted 01-Jul-2015
Pros: Vicinanza parco divertimenti e navette bus
Cons: Più richiami a Cars dato che è un hotel a tema, è abbastanza spoglio e minimale.
Location: Vicino al parco divertimenti
Hotel comodo per raggiungere il parco divertimenti in 5' con BUS gratuti che passano ogni 10/15'. Comodo parcheggio auto. L'hotel dall'esterno non è molto bello, tanto cemento e molto semplice con diversi blocchi per le camere. Le camere non molto spaziose ma arredate in modo simpatico con richiami a Cars. Dato che il parco divertimenti porta via molto della giornata se si usa l'hotel solo per il pernotto può andare bene ma credo altre strutture siano esteticamente migliori.
3 out of 5
Recommended
for Everyone
by A verified traveller from North West UK

Perfect base for short Disney break

Posted 29-Jun-2015
Perfect hotel if visisting disneyland paris for a short stay. Room was very clean, had everything needed (safe etc). Free shuttle runs every 14 or so minutes to and from the parks - going in in the mornings as close to 8 as possible is quieter and when coming back try to head for the back of the bus, theres no lines, its every man for themselves but people tended to crowd near the front. Breakfast was okay for a quick meal in the mornings. Overall great experience.
2 out of 5
by A verified traveller from NYC

Dont understand the attraction

Posted 28-Jun-2015
Pros: the staff
Cons: aircon, wifi.
£250 for just the room (we were only staying one night) without park tickets I dont see any value. Breakfast was a zoo, with poor quality with little choice . Room has no aircon, no wifi, no elevators so if you are on the first floor your lugging your stuff. Yes, you are a ten minute shuttle ride to the parks, and there are magic hours. We got to ride three rides prior to the park opening, not worth the discomfort and expense. If you are traveling with older kids or teenagers, I'd rather stay in Paris and take the train in, which is about 45 minutes and leaves you at the entrance to the park. We will be back to Disneyland Paris, but will not stay at their hotels. I do understand it is considered a two star hotel, but for the price paid, I expected better.
2 out of 5
by A verified traveller from london

I just don't get it

Posted 27-Jun-2015
Pros: The staff
Cons: Wifi aircon breakfast
I don't understand the benefit of paying 250 per night to stay in an unaircondtioned room, no wifi available with lousy breakfast and really uncomfortable beds. You're still a shuttle bus ride to Disney and extra magic hours have very few rides open. Maybe with younger kids, but when traveling with teenagers I'd just assume stay elsewhere and take the train.
3 out of 5
Recommended
for Everyone
by A verified traveller from liverpool

Simple

Posted 26-Jun-2015
The breakfast is all bread and cereals, the free shuttle bus is good but the people are animals pushing on, I was 8 months pregnant and they never even cared. Rooms are perfect, your never there. We just used them to sleep and was in the park all day
3 out of 5
Recommended
for Everyone
by A verified traveller from Malaysia

Good family hotel with a Disney theme.

Posted 04-Jun-2015
The check in staffs did not have booking details when I arrived. They contacted expedia immediately. Apparently, Expedia got my surname and my gender wrong! Otherwise it was a pleasant stay. The hotel is basic but clean. Regular buses( every 12 minutes) to Disney parks throughout the day. Breakfast was simple but adequate. Room had 2 double beds which was great for us as we have 2 young kids. Those without young children would probably prefer a different hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Dİyarbakır

Nice hotel

Posted 04-Jun-2015
İt was good experience I was enjoyed It was different experience Tank you expedia