I had missed a late night flight out of SEATAC, I was irritable, tired and frustrated having driven almost two hours to get to the airport and missed checking by 10 minutes.
The clerk at the hotel could not have been more pleasant and helpful. She quickly and efficiently handled my check in, made sure I had the correct information to access the internet, and gave me my room information.
All handled quickly and professionally.
Had incorrectly booked Hilton so were scrambling to find a replacement in advance of big Seahawks/Broncos game on Sunday. Turns out we had stayed at your hotel when our kids were small,like 30 years ago. So brought back great memories and really enjoyed our meals and environment. Only challenge was sreamimng kids in the pool so early in the morning.Another problem was we were supposed to have two doubles and ended up with cot which came with only one thin blanket. Your computer system was down which vreated the problem
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