Flew into to Seattle on a night flight. Sorrento offered historical elegance, with clean, fluffy towels, a comfortable bed, an awesome view of downtown Seattle, and great hotel service. Great food, service, and social influence.
Sparkling wine and a very warm welcome upon arrival is always a good start! We were upgraded to a corner suite with a fabulous view of Elliot Bay. The room was beautiful...our 4 year old especially enjoyed the bathtub being filled from the ceiling. Impeccable service all around. Loved it!
Check out was slow, as there was no agent at the counter.
I, along with 3-4 others waited in line waiting for an agent to show up behind the counter. Finally we just left our keys on the counter and walked away. It would have been nice to see a face or someone else being proactive about resolving the que issue.
Otherwise, our shuttle was great to and from the airport.
Still a great hotel, would recommend your hospitalality to anyone.
We'll be back again!
Stayed 3 days while family was in Virginia Mason. The hotel was close to the hospital and able to extend my stay a day when it became necessary. Although close to downtown and I-5 it was quiet and we were able to sleep well during a stressful time.
We have family in the area but would rather stay here. It's a five star hotel but very friendly. We can't bring our dog on the airplane, but I love seeing the other dogs. The hotel is very pet friendly.
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