Ratings based on 776 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel, conveniently located

Posted 06-Oct-2014
Pros: This hotel is very conveniently located right next to the pioneer square light rail station, providing easy transportation to the rest of the city.
This is a beautiful hotel with a gorgeous classic atmosphere, yet with very clean modern furnishings in the rooms. The staff was very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington state

Short cab ride to events.

Posted 01-Oct-2014
Pros: Personable staff members and their knowledge of the history of the hotel and surrounding area.
Location: Downtown Seattle, WA. History of Pioneer Square, Space Needle, concert and education venues short inexpensive cab or bus ride away. Lots to see.
Staff very friendly and helpful. I'm not a city person, staff ensured I had parking for my truck, and made arrangements for a cab to get to my concert. I love history! I do not recall the gentleman's name that checked me in. He gave me a history lesson on the hotel. Very knowledgeable and took the time to answer my questions.
5 out of 5
Recommended
for Everyone
by A verified traveller from santa maria, ca

Excellent hotel

Posted 25-Sep-2014
Turn of the century historical building, great amenities
4 out of 5
by A verified traveller

Posted 22-Aug-2014
Pros: Overall service was very good.. Cookies were great, food drink good.
Cons: Lighting, move safe out of the corner floor-not easy to reach, need hooks in bathroom.
Location: Close to shopping, wharf, market, reasonable transportation.
Nice hotel, view was a vacant lot where a building had been torn down-that was not so pleasant. I thought it was a bit pricy without a view, no tub, only shower.
4 out of 5
Recommended
for Everyone
by A verified traveller from Portland

Posted 20-Jul-2014
We were scrambling last minute to find a hotel downtown to go to a wedding that night- was very pleased to pull up and see where we were staying for the night. The overall experience was pretty sweet, the staff was super helpful and the room was clean, cozy and had a lot of character. Loved the bathroom!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 15-Jul-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Historic Place to Stay in Seattle

Posted 14-Jul-2014
Pros: The history of the rooms, hotel and the area was amazing.
Cons: I had arranged for room service in our room prior to check in and this was not delievered and then when it was delivered it was 2 hours late.
Location: Located in the heart of seattle and walking distance between multiple historic landmarks.
My husband and I reserved a room here to enjoy our wedding anniversary. We were very surprised by how wonderfully the hotel was done and the location in Seattle.
2 out of 5
by A verified traveller from Oregon

Way to expensive for what you get

Posted 30-Jun-2014
Pros: Our check in was good everyone was very nice
Cons: Price is way to high for what you get. have coffee/tea in the rooms for your guest provide breadfast. There was alot of noice in our room
Location: located okay easy access to downtown water front.
I was very dissapointed , hotel was very expensive , no shuttel buses, no coffee in our room and no free breakfast . The hotel had a bad smell. I was truly dissapointed. Our room was very noicey everytime the fan would kick on it was very loud.
Comment from Hotel Management
09-Jul-2014 by Management, Hotel Management
Thank you for selecting the Arctic Club Hotel and taking time to comment on your recent stay with us. I'm sorry we did not provide the quality of amenities and service you deserved during your recent stay at our hotel We apologize for the issues in your room and we’re working with our team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show you the level of service you would expect of our hotel.
4 out of 5
Recommended
for Business Travellers
by Suresh from The Woodlands, TX

Great Location but older hotel

Posted 27-Jun-2014 on Hotels.com
Love the hotel since it was across the street from the Columbia Center...but older hotel and very traditional decor. Not enough water pressure in the shower.
3 out of 5
by pat from vancouver canada

Pleasant and helpful staff, antiquated facility .

Posted 23-Jun-2014
The hotel is located in the downtown business district, within easy walking distance of major department stores and the monorail to the Seattle Center. The physical plant is antiquated, for example, the air conditioning in two rooms that we tried switched itself on and off in short noisy bursts. There are no bed covers, so the blankets on the beds were dusty. The decor throughout is a drab brown and beige, made even more gloomy by antiquated light fixtures. The hotel has no secure parking on site, so the one is obliged to use valet services at $41/night to park your car three blocks way.. However, the hotel staff are polite and helpful and a gloomy restaurant, the "Juno" provides tasty food at a reasonable price. The verdict: mediocre value.
Comment from Hotel Management
29-Jun-2014 by Management, Hotel Management
I apologize you did not enjoy your experience during your stay with us. The Arctic Club is a protected historic building which was a social institution for the men who returned from the Yukon gold rush after "striking it rich." I have followed up with each of our department managers to ensure we evolve and improve our guest experience in the future. I hope you will give us another chance the next time you visit the Seattle area so we may provide you the true "Arctic Club" experience I know you will love.