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Reviews of Residence Inn by Marriott Seattle North-Lynnwood Everett

3 out of 5
Residence Inn by Marriott Seattle North-Lynnwood Everett
18200 Alderwood Mall Pkwy, Lynnwood, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 298 out of 467 reviews" "
Rating 8 - Good. 128 out of 467 reviews" "
Rating 6 - Okay. 23 out of 467 reviews" "
Rating 4 - Poor. 5 out of 467 reviews" "
Rating 2 - Terrible. 13 out of 467 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Staff went above and beyond
Stayed 1 night in Apr 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel mainly because it stated there was EV charging on site. There was NO EV charging on site. Had to spend an hour in the Target parking lot the next morning before heading home instead. This is false advertising.
Stayed 1 night in Mar 2024
Response from Lynnwoodgm on 3 Apr 2024
Dear Michelle,Please accept my apologies for the misrepresentation of an EV charging station. I will work with Expedia to correct this error on our listing. We are hoping to have charging stations soon. We hope that your stay went well, otherwise, and that you'll consider our hotel when we are able to provide this service. Thank you for being our guest!

8/10 Good

Jennifer, Maskwacis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location and large suite. Room is a little dated and dirty.
Stayed 2 nights in Mar 2024
Response from Lynnwoodgm on 3 Apr 2024
Dear Jennifer,Thank you for choosing Residence Inn, Lynnwood, and thank you for posting a review of your stay with us. We will use your feedback to improve, and we hope you'll return when your travels bring you back to the Lynnwood!

8/10 Good

Ice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lynnwoodgm on 3 Apr 2024
Thank you for posting a rating of your stay with us. We appreciate the feedback, and hope to have you return soon!

10/10 Excellent

mary beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lynnwoodgm on 3 Apr 2024
Thank you for posting a rating of our hotel, and thank you for being our guest! We look forward to having you return soon!

8/10 Good

Vinod

Stayed 1 night in Mar 2024

4/10 Poor

BRANDI

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No fireplace supposed to have one. Coffee was old.
Stayed 1 night in Mar 2024
Response from Lynnwoodgm on 3 Apr 2024
Thank you for posting a review of your stay with us, and thank you for being our guest! We do not have fireplaces so I will double check our listing on Expedia to be sure this is communicated. We have coffee available throughout the day, and I'll remind the team to refresh more often. We hope that you'll return when your travels bring you back to the area!

2/10 Terrible

Gihun

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room 922 smells so bad
Stayed 1 night in Feb 2024
Response from Lynnwood GM on 28 Feb 2024
Thank you for bringing this to our attention. All rooms should have a neutral odor, and I apologize that this was not the case. We will inspect this suite, and we hope that you'll trust us to take care of any issue. We look forward to having you return when your travels bring you back to the Lynnwood area. Thank you for being our guest!

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lynnwood GM on 28 Feb 2024
Thank you for posting a rating of your stay with us. We appreciate the positive feedback and we look forward to having you stay with again!

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Lynnwood GM on 28 Feb 2024
Thank you for posting a rating of our stay with us last month. We appreciate the feedback and look forward to having you stay with us again!

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: The updates. Comfy bed with crisp linens. Convenient to shopping, restaurants, theaters. Hot breakfast included. Dislikes: Clean however our room needed deodorizers to mask cooking ? odors. Parking fee!!!!
Stayed 1 night in Jan 2024
Response from Lynnwood GM on 28 Feb 2024
Thank you for posting a review of your stay with us and for providing great feedback. We appreciate the feedback so that we make changes to improve. We hope that you'll be back soon for another stay!

10/10 Excellent

A-Yemisi, amherst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay. The room and service were commensurate with the price.
Stayed 3 nights in Dec 2023
Response from Lynnwood GM on 28 Feb 2024
Thank you for posting a review of your stay with us. We appreciate the feedback, and look forward to having you stay with us again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lynnwood GM on 28 Feb 2024
Thank you for choosing Residence Inn by Marriott Lynnwood, and thank you for posting a rating of our hotel. We appreciate the feedback!

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and the room were very nice. I appreciated the breakfast in the morning. However, there was a lot of noise coming from the people staying above our room and the footsteps and various sounds continued throughout the entire night. I got very little sleep and was not at my best today at work because of it. I was awakened at least once an hour from midnight until 6 am when I got up. It was not acceptable.
Stayed 1 night in Dec 2023

10/10 Excellent

Aksar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good stay, clean room. lo ation was good.
Stayed 4 nights in Dec 2023
Response from Georgia Borg-Leon, General Manager on 9 Jan 2024
Dear Aksar,Thank you for choosing Residence Inn by Marriott, Lynnwood, and thank you for posting a review of your stay with us. We appreciate the great feedback on cleanliness and location. We hope that you'll return soon!

10/10 Excellent

Patricia

Travelled with family
First time in Seattle!
It was our first time going to Seattle and was looking for a two bedroom suite. This hotel was ideal. We loved it. The staff was really courteous. We would definitely use it again.
Stayed 7 nights in Dec 2023
Response from Georgia Borg-Leon, General Manager on 9 Jan 2024
Dear Patricia,Thank you for posting a review of your stay with us. It was great to read that you enjoyed our two bedroom suite, and that our hotel was ideal. I will pass along your compliments to our team! We look forward to having you return soon!

10/10 Excellent

Foo Chan, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the furnitures and doors seems to be quite run down, a dirty towel used to clean before we arrived still left in the room, and the cable in the main hall was just impossible, our family loved the suite. It was spacious and allowed us to stay there comfortably! We also liked that it was near the Lynwood Mall.
Stayed 4 nights in Dec 2023
Response from Georgia Borg-Leon, General Manager on 9 Jan 2024
Dear Foo Chan,Thank you for posting a review of your stay with us, and please accept my apologies for a cleaning towel being left behind in the room. I will review this with our Housekeeping team. It was great to read that you loved the suite and our proximity to Alderwood shopping mall. We hope that you'll return when your travels bring you back to the Lynnwood area!

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Clean room. Breakfast buffet was lacking. Organized with out logical flow. Many items were “out”. Seemed only one staff member was working the entire breakfast area. Felt sorry for that employee.
Stayed 1 night in Dec 2023
Response from Georgia Borg-Leon, General Manager on 9 Jan 2024
Dear Julie,Thank you for posting a review of your stay with us, and thank you for letting us know about breakfast service. We have since increased our food orders and staffing during the holidays. We had so many more families staying with us and more attendance at breakfast. Thank you for choosing our hotel, and we hope that you'll return when your travels bring you back to the Lynnwood area.

6/10 Okay

SUSANNA

Stayed 1 night in Dec 2023
Response from Georgia Borg-Leon, General Manager on 9 Jan 2024
Dear Susanna,Thank you for posting a rating for our hotel. If there is anything that we could improve upon, please let us know. We hope that you'll return when your travels bring you back to this area!

10/10 Excellent

kristine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. We stayed while our water pipes were being fixed. 2 room suites with full kitchen is a plus!
Stayed 3 nights in Dec 2023
Response from Georgia Borg-Leon, General Manager on 9 Jan 2024
Dear Kristine,Thank you for choosing Residence Inn for your stay while repairs were being made to your home. We appreciate the great feedback!

10/10 Excellent

Angela

Stayed 1 night in Dec 2023
Response from Georgia Borg-Leon, General Manager on 9 Jan 2024
Dear Angela,Thank you for posting a rating of our hotel. We appreciate the high score. We will continue to work hard for your guests, and we hope that you'll return soon!

10/10 Excellent

Tom

Stayed 1 night in Dec 2023
Response from Georgia Borg-Leon, General Manager on 9 Jan 2024
Dear Tom,Thank you for posting a rating for our hotel. We appreciate the high score! We hope that you'll return soon. Thank you for being our guest!

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful room. It hardly felt like a hotel. It truly felt like a studio apartment.
Stayed 1 night in Nov 2023
Response from Georgia Borg-Leon, General Manager on 9 Jan 2024
Dear Michael,Thank you for posting a review of your stay with us. We are so happy that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location easy drive to Alderwood mall. Keg next door what could be better. Friendly staff.
Stayed 2 nights in Nov 2023
Response from Georgia Borg-Leon, General Manager on 12 Dec 2023
Thank you for posting a review of your stay with us! We appreciate the great feedback, and look forward to having you return one day soon!

8/10 Good

Gail

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place.
Our room was clean and spacious. I loved it. I only wish there more light in the room. and the set up is strange because if someone gets up early and the other person is in bed, there’s no door between the bathroom area and the bed. You can’t block the light from the person still sleeping.
Stayed 3 nights in Nov 2023
Response from Georgia Borg-Leon, General Manager on 12 Dec 2023
Thank you for choosing Residence Inn by Marriott, Lynnwood, and thank you for posting a review. We appreciate the feedback and look forward to having you return when your travels bring you back to the Lynnwood area!

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023
Response from Georgia Borg-Leon, General Manager on 12 Dec 2023
Thank you for choosing Residence Inn, Lynnwood, and thank you for posting a great rating. We appreciate the feedback, and we look forward to having you return soon!

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lynnwood GM on 16 Nov 2023
Thank you for choosing Residence Inn by Marriott, Lynnwood and thank you for posting a reveiw of your stay with us. We appreciate the great feedback and hope to have you return soon!

10/10 Excellent

Kelly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beds very comfortable, clean, friendly staff, room a little tired.
Stayed 2 nights in Oct 2023
Response from Lynnwood GM on 16 Nov 2023
Thank you for choosing Residence Inn by Marriott, Lynnwood, and thank you for posting a review of your stay with us. We appreciate the feedback so that we can improve and we hope to welcome you back soon!

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
If you rolled the parking fee into the whole price it would be fine.
Stayed 7 nights in Sep 2023
Response from Lynnwood GM on 16 Nov 2023
Thank you for choosing Residence Inn by Marriott, Lynnwood and thank you for posting a review of your stay with us. We will share your feedback with leadership regarding parking fee structure. We look forward to having you return when your travels bring you back to the Lynnwood area!

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

Patricia

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Beth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence Inn was amazing! the staff was super nice and the rooms were clean and very comfortable!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Residence Inn Associates on 3 Aug 2023
Thank you for posting a review of your stay, and thank you for being our guest!

10/10 Excellent

Keara

Stayed 2 nights in Jul 2023

10/10 Excellent

abdul

Stayed 1 night in Jul 2023
Response from Residence Inn Associates on 3 Aug 2023
Thank you for choosing Residence Inn by Marriott, Lynnwood, and thank you for posting a review. We appreciated the great feedback!

8/10 Good

Zafar Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 2 nights in Jul 2023
Response from Residence Inn Associates on 3 Aug 2023
Thank you for posting a review or your stay with us! We appreciate the feedback!

6/10 Okay

Amy

Disliked: Staff & service
I was charged for parking, though the staff never discussed that charge with me. I live in the area and did not consider that location warranted a parking charge.
Stayed 1 night in Jun 2023
Response from Residence Inn on 4 Aug 2023
Thank you for bringing this to my attention. Suburban area hotels are often charging for parking now which can be a surprise. We should have explained our charge when the parking permit was issued. I am sorry, and we will work with our team to improve. Thank you for being our guest and we hope you'll choose our hotel again when you need to stay close to home.Sincerely,Georgia Borg-LeonGeneral Manager

10/10 Excellent

Angela H

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there was very friendly. Services are good. Room is very clean. Area is safe. A lots shops and restaurants near walking distance
Stayed 5 nights in May 2023

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the 2 bedroom suite. Lots of room. Friendly staff.
Stayed 1 night in May 2023

10/10 Excellent

Grace

Stayed 1 night in May 2023

10/10 Excellent

Victoria

Stayed 1 night in Apr 2023

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we didn't use the kitchen, but it was nice to have that option.
Stayed 1 night in Apr 2023

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We again were greeted by a friendly person at the front, efficient and helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Paloma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good stay, thanks!!!
Stayed 1 night in Apr 2023

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Joshua

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Terrible staff
I’ve only stayed at this hotel one other time and that time was an okay experience. This time was pretty terrible though. Aside from the sudden surprise parking fee every night which someone at the front desk tried to explain away by telling me other places parking fees cost more, they also randomly charged my card a day after I checked in. When I went to the front desk to ask about it, they said it must be a preauthorization. How does that make sense? The incidentals fee I paid was more than enough to cover the surprise parking charges. What were you preauthorizing and charging me for since parking was already covered? When I mentioned this he told me to call my credit card company. Such a typical thing to say. The people I should be calling is the billing department for the hotel, since they billed my card, how would my credit card company know anything? I could also tell the girl at the desk standing beside the guy I was talking to wanted to tell me off. It’s pretty ridiculous that you guys charge me, pawn it off on someone else, and then one of you is agitated with me. As if you wouldn’t be irritated in this situation? All four front desk staff I met here during my stay were unprofessional at best.
Stayed 3 nights in Mar 2023

10/10 Excellent

natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Randy

Liked: Cleanliness, staff & service
Although the property was old, it was maintained well and very clean. The staff were very well informed and provided excellent customer service. It was a little irritating to have to pay $12 a night to park.
Stayed 2 nights in Mar 2023

6/10 Okay

Gary, Chilliwack

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our stay was quiet however this property is very run down and dated. It could be great if they did some updating
Stayed 2 nights in Mar 2023