Lobby

Reviews of Courtyard by Marriott North Seattle/Lynnwood

3 out of 5
Courtyard by Marriott North Seattle/Lynnwood
4220 Alderwood Mall Blvd, Lynnwood, WA

Reviews

8.4

Very good

Rating 10 - Excellent. 472 out of 1005 reviews" "
Rating 8 - Good. 332 out of 1005 reviews" "
Rating 6 - Okay. 122 out of 1005 reviews" "
Rating 4 - Poor. 52 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel close to shopping & dining. The pool and hot tub were great. Nice reception & lounge area. Front desk staff were excellent & attentive. We would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Corinne on 20 Mar 2024
Thank you for staying with us.

10/10 Excellent

Shadi, Burnaby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.
Stayed 2 nights in Mar 2024
Response from Corinne on 20 Mar 2024
Thank you for staying with us. Hope to see you again!

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean. Great place to staff if you plan to just stay in hotel. Pool is good work out room is good.
Stayed 1 night in Mar 2024
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Both morning and evening front desk employees were incredible! We got every question andwered and every request granted. Great breakfast downstairs. Free parking. Will stay here again.
Stayed 1 night in Mar 2024
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This was probably the worst Marriot I have stayed at. We booked here as they were one of the few options we found with an indoor pool and hot tub and we found out upon wanting to go to the pool and hottub it was closed for the weekend. Hotel staff was all amazing and helpful. The food was delicious and staff were great for both our dinner and breakfast. Needs a lot of updating and since we booked on Saturday it would have been nice to have it updated on Expedia as it appears the pool was closed for a day or so by that point.
Stayed 1 night in Mar 2024
Response from Corinne on 12 Mar 2024
Hello Jennifer, I apologize about our pool/hot tub being closed while you were here. I hope you visit us again.

10/10 Excellent

Devinne

Stayed 1 night in Mar 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel
Stayed 1 night in Mar 2024
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Courteous staff. Nice hot tub. The pool is small, but nice temperature. If you like sushi I recommend the sushi restaurant nearby.
Stayed 1 night in Mar 2024
Response from Corinne on 12 Mar 2024
Thank you for staying with us. That sushi place is great, we all love it too. Hope to see you again!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were INCREDIBLE. So kind and helpful and friendly. The room was clean and comfy. The area around the hotel had a lot of construction, but the room was quiet. Would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit our son 4x a year - this is one of the hotels we like to stay at. The beds here are the most comfortable, better than the others. Rooms are comfortable,clean and nice. The Expedia reservation had 1 breakfast included. We tried it and it was pretty good - very quick and convenient.
Stayed 2 nights in Feb 2024
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Mario, Tacoma

Business traveller
Well maintained and friendly staff , will recommend to family and friends thank you 🙏
Stayed 1 night in Feb 2024
Response from GM on 26 Feb 2024
Thank you for choosing our property.

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
The overall stay was very unpleasant. I don’t blame the staff. They are kind and welcoming. When I arrived there was a terrible odour in my room and the heater wasn’t working. The hot tub worked the first day but the second day it was barely warm. The food is extremely over priced. I was in the middle of eating and the staff removed the candle from my table because he was closing. They wanted to charge 6.00 for two slices of bacon. Housekeeping didn’t come into the room my first morning and I was out of body wash. They did try coming into the room on the day of my check out despite my having the do not disturb sign in the door. I didn’t need housekeeping when I was checking out. I won’t return. Courtyard Marriotts have really deteriorated and are inconsistent.
Stayed 2 nights in Feb 2024
Response from GM on 26 Feb 2024
Thank you for taking the time to share your thoughts regarding our property. I appreciate you bringing a few things to our attention. I will share your message with the leadership team. Also, can I give you a call?Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a warm welcome & a very nice stay.
Stayed 2 nights in Jan 2024
Response from GM on 6 Feb 2024
Thank you for choosing our property.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind, quick and efficient. The hotel met all our standards. We felt safe and relaxed. Thank you!!
Stayed 1 night in Jan 2024
Response from GM on 6 Feb 2024
Thank you for choosing our property.

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Needs update. Very clean and good service. Noisy, in need of repair heater/air conditioner in room. Sounded like it was going to explode. Thank goodness for the noise machine helped to drown it out as well as freeway noise.
Stayed 3 nights in Jan 2024
Response from GM on 6 Feb 2024
Thank you for choosing our property. We will look into the issues.

10/10 Excellent

Madisen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on 6 Feb 2024
Thank you for choosing our property.

8/10 Good

Melanie

Stayed 2 nights in Dec 2023
Response from GM on 6 Feb 2024
Thank you for choosing our property.

8/10 Good

Sau

Liked: Cleanliness, staff & service
Response from GM on 6 Feb 2024
Thank you for choosing our property.

6/10 Okay

Julie

Liked: Staff & service
Helpful and friendly staff, but tired hotel on the freeway so lots of traffic noise.
Stayed 1 night in Dec 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from GM on 6 Feb 2024
Thank you for choosing our property.

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

mama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

8/10 Good

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome , clean and conveniently located
Stayed 1 night in Dec 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Collin

Stayed 1 night in Dec 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Jack

Liked: Property conditions & facilities
The staff was very helpful.
Stayed 1 night in Dec 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

patricia

Stayed 1 night in Dec 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Tori

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Friendly staff
Stayed 1 night in Nov 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Daniela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Interstate and shopping. We had free breakfast as we were there for a hockey tournament but otherwise it would not be included. Room had a slight odor but staff came in and sprayed for us. Room temp was easily controlled.
Stayed 2 nights in Nov 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

10/10 Excellent

Anna

Stayed 1 night in Nov 2023
Response from Corinne on 12 Mar 2024
Thank you for staying with us. Hope to see you again!

6/10 Okay

Katie, Sammamish

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Corinne on 9 Nov 2023
Thank you for staying with us, we hope to see you again soon!

8/10 Good

Waily Wai Yin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner is quite noisy that influence our rest during night😴
Stayed 2 nights in Oct 2023
Response from Corinne on 9 Nov 2023
Thank you for your feedback. I apologize for the issues you had while staying with us.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Corinne on 9 Nov 2023
Thank you for staying with us, we hope to see you again soon!

6/10 Okay

C.

Travelled with family
Check in clerk was very unfriendly. Had to go down to get towels for the room. Stayed two nights and they do not clean or restock coffee, glasses etc until after the third night. They do nothing
Stayed 2 nights in Oct 2023
Response from Corinne on 9 Nov 2023
Thank you for your feedback. I apologize for the issues you had while staying with us.

10/10 Excellent

Dale

Stayed 1 night in Oct 2023
Response from Corinne on 9 Nov 2023
Thank you for staying with us, we hope to see you again soon!

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Corinne on 23 Oct 2023
Thank you for staying with us, we hope you visit us again soon.

6/10 Okay

Jean

Stayed 5 nights in Oct 2023
Response from Corinne on 23 Oct 2023
Thank you for staying with us, we hope you visit us again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Corinne on 16 Oct 2023
Thank you for staying with us, hope to see you again soon.

8/10 Good

James, Nanaimo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was ok. It’s an older hotel, at least it felt older. The area around the hotel had construction (they are building an overpass right by the hotel). The price of the hotel room was good, so we didn’t have any complaints.
Stayed 1 night in Oct 2023
Response from GM on 10 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. Thank you for choosing us.

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and convenient option for visiting Seattle.
Stayed 1 night in Oct 2023
Response from GM on 10 Oct 2023
Thank you for choosing us. Also thank you for giving feedback about our property.

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly.
Stayed 1 night in Oct 2023
Response from GM on 10 Oct 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback. Thank you for choosing us.

4/10 Poor

Andrew

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place was dirty, stairwell smelled like feces all three nights I was there. Bathroom drain stop didn’t work, had to stuff a pen inside to prop it open. Hotel had multiple other guest that were very loud and noisy, hotel staff never asked them to keep it down; was woken up two different nights at 4am from noise. There were multiple occasions where people were just hanging out in the stairs between floors , like it was some ghetto apartment complex.
Stayed 3 nights in Sep 2023
Response from Corinne on 6 Oct 2023
Thank you for staying with us and letting us know about your stay.

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Corinne on 6 Oct 2023
Thank you for staying with us and we hope to see you again.

4/10 Poor

Gurshan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was not like before. There were a few ants in the bathroom and on ceiling for one. Secondly, someone trying entering our room at 9am without knocking and we had a do not disturb sign out. And lastly, it was so loud being at the back of the hotel, our window seemed jammed and would not open or fully close.
Stayed 1 night in Oct 2023
Response from Corinne on 6 Oct 2023
Thank you for staying with us and letting us know about your stay.

8/10 Good

Marti-Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean, wonderful stuff and smelled great!
Stayed 1 night in Sep 2023
Response from Corinne on 6 Oct 2023
Thank you for staying with us, we look forward to seeing you again.

10/10 Excellent

Jason

Stayed 3 nights in Sep 2023
Response from Corinne on 23 Oct 2023
Thank you for staying with us, we hope you visit us again soon.