Hotel staff were very nice, helpful. It is an expensive hotel but it was nice and great location for a concert at the Paramount Theater (2 blocks!). Clean, comfortable room, valet parking is extra but parking is difficult in Seattle so worth it. Would recommend for a night on the town.
The Staff where all excellent from the restaurant steward in your upper dining room who was very engaging and who's conversation certainly added to our meal experience, to a young hostess who saw me reading the history of the hotel downstairs and stopped to ask where I was from and again took the time to chat, very friendly.
We didn't have time to enjoy your fitness area but we did look in and the attendant was very pleasant, she showed us quickly what she could as we where in street clothes and shoes.
We where missing a face cloth in the washroom somehow but with a call to services we had one delivered in less than five minutes.
There was one young lady that received us at check in who seemed a little less engaged at the reception desk, she was by no means rude or unpleasant, she only really stood out because everyone else was so welcoming and couldn't seem to do enough for us.
Your hotel was meant as a little treat for us along our travels and our room and most certainly your staff didn't disappoint. Thank You
Excellent location....within walking distance to lots of shopping, restaurants, Pike Place Market and the Light Rail Train station. The staff were ALWAYS friendly and helpful whenever we needed help or had a query.
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