Stayed for 5days with my daughter. Staff very friendly and helpful. Lovely sitting area by reception desk. Outside seating and restaurant in bar area. Separate breakfast area are all downstairs. Parking is tight and seems to quite often be used by people getting on the train. Which is right next to the hotel.
Our room was nice, we had a view of a wall in our en-suite and of outside stairs in our room. Needs some maintenance work carried out. There was staining in corner of ceiling from a previous leak. App advertised on room didn’t work as indicated. No room service was available and you could make booking for dinner etc from it. Reception wasn’t manned constantly, staff were coming from bar or breakfast area if no one on reception.
The staff are amazing, very friendly and couldn’t have been more helpful. My daughter is Coeliac and no where in Aviemore had ready made gluten free sandwiches. I tried Tesco, M&S, Costa, Aldi. Ended up buying GF rolls from Tesco and the kitchen staff in the morning kindly filled with ham and cheese. Otherwise we would have been stuck, as she was out all day each day on a field trip.
Not a huge choice at breakfast from the buffet. Hot food made to order and not generous helpings. Dinner on the other hand was the opposite, big servings and delicious food.
The staff really make this hotel, would return for that and hopefully a better room next time .