All of the staff we encountered were exceptional. The morning wait staff, the day desk staff and even the overnight desk staff were all very pleasant and helpful. We would definitely go back. The rooms were average but pleasant. The buffet for breakfast was great. The in house bar was a nice stop one evening although the wait staff there were a bit slow.
The location was perfect for us. Within walking distance to a few pubs and convenience stores and a short drive to the airport and other destinations. We were there for four days and used less than a half tank of gas.
Checked in on Thursday/ Friday morning around 2am staff was very nice told them just drove 5 hours to get here they offered me snacks & water! I check out Sunday morning my family will stay here next year for WKA's. Called front desk for extra towels as soon as I hung up the phone I had housekeeping knocking on my door with warm fresh towels!
Trisha from Philadelphia, Pa
In the heart of downtown, the Richmond Marriott offers a blend of luxury and Southern charm. Connected via skywalk to the …More
Very nice hotel, my wife and I spent three nights there last weekend. It was perfectly located for our visit to the State Capitol and the Shockoe Slip nightlife. Very good restaurant, the Tobacco Company, was located right across the street. We only had breakfast once at the hotel, a standard American breakfast, reasonably priced. The hotel seems popular with people visiting the bars and restaurants down the street, so it can get a little noisy at night when the crowds empty out after last call. We would definitely return to this hotel again.
We wanted a nice room for a night in Richmond before the Lego Kids Fest. Perfect for our needs with the wonderful indoor pool! We walked to dinner and used the shuttle to get to Starbucks and the convention center. Staff was friendly and accommodating.
The hotel was very convenient to moving around Richmond plus they had a shuttle. Parking, as in all downtown hotels was expensive but the valet bringing up car was efficient and quick. Staff was very helpful. Lobby very nice, Internet was easy. One thing to be aware of is the postage stamp size bathroom.
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