"Mostly Good. Should not advertise free breakfast."
Generally clean and tidy. Understaffed. The desk clerk had to leave the front desk constantly to deal with room issues. Just ONE staff person on duty at a time to deal with everything. Made check-in and out slow.
Very quiet. Reasonable price. Breakfast was a JOKE. Coffee, granola bars, prepackaged muffins, and apples. That's it. No juice, milk or anything else. Not even toast.
Overall, it was a nice, comfortable room with one exception...our room smelled like smoke when first entering each time but we were able to adjust once in the room. It was overwhelming at first. We did mention it to the overnight staff but he just looked at us like "what do you want me to do about it." In the AM, I mentioned it at check out. The staff was apologetic and offered me a complimentary bakery item. Not exactly what I wanted but she was nice. The breakfast was good. The pool was nice and clean. The bar area is connected to the front desk so that is kind of distracting. I'd rather be in a separate area but our bartender/front desk guy was great! Also, no vending machines when my kids wanted chips.
The hotel was much more kept up than the 'high end name' hotel our convention was in. The prices of the rooms at the 'high end name' hotel were the same IF you got the reduced rates for the convention, as at the Extended Stay America AND we got a kitchen too! Bottom line Extended Stay America is a better deal.
Pocket Guide: Chicago Schaumburg - Northwest Hotels
Schaumburg’s Woodfield Mall is the largest mall in the Chicagoland area. The suburb also boasts two nationally-known comedy clubs: The Improv, which hosts nationally-known performers, and the Chicago Comedy Club, which draws its talent entirely from the audience. The McDonald’s #1 Store Museum is in Des Plaines. It is a re-creation of the first-ever McDonald’s, which opened in 1955.
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