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Reviews of Americas Best Value Inn Sault Ste. Marie

2 out of 5
Americas Best Value Inn Sault Ste. Marie
3826 I 75 Business Spur, Sault Ste. Marie, MI

Reviews

8.0

Very good

Rating 10 - Excellent. 358 out of 1001 reviews" "
Rating 8 - Good. 367 out of 1001 reviews" "
Rating 6 - Okay. 170 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Perri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff coffee available 24 hours,,simple continental breakfast, nice place and reasonable rates.
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashley, AGM on 10 Apr 2024
Thank you for your review.

6/10 Okay

Sheryl

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
They allowed large dogs there there were a few there which was kind of cute staff is friendly but there was a kind of smell in the hallway that I didn't like the bars of soap to take a shower we're so small you can barely wash your hands with it and there was no lotion like there are in most hotels it's like you should bring your own soap if you really wanted to take a good shower But the room was kind of cool because the TV and the microwave and refrigerator were in a wall unit where it was all completely hidden so it was different so although it wasn't extravagant it was unique right next door to a police station so it was quite safe LOL
Stayed 2 nights in Mar 2024
Response from Ashley, AGM on 29 Mar 2024
Thank you for your review! We are glad you found our staff friendly and the location to be safe. We are sorry that there was not lotion in the room for you, it must have been accidentally missed, if you stay with us again in the future, please feel free to call the front desk and we will do our best to provide amenities that are missing or that you need more of. Thank you for staying with us!

4/10 Poor

Mark

Stayed 1 night in Mar 2024
Response from Ashley, AGM on 14 Apr 2024
Thank you for your review.

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for 1 night, clean and friendly staff
Stayed 1 night in Mar 2024
Response from Ashley, AGM on 27 Mar 2024
Thank you for the kind review!

6/10 Okay

Kenneth

Disliked: Cleanliness
The room was functional but looked like it hadn't been thoroughly cleaned in awhile, it was very dusty, and food crumbs on the floor. Very noisy and a dog barking through out the night.
Stayed 1 night in Mar 2024
Response from Ashley, AGM on 24 Mar 2024
Thank you for the review, We appreciate the feedback and will address these issues with our staff.

8/10 Good

ted

Stayed 1 night in Mar 2024
Response from Ashley, AGM on 11 Apr 2024
Thank you for your review!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashley, AGM on 21 Mar 2024
Thank you for the review!

8/10 Good

Kristofer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, great for the price
Stayed 2 nights in Mar 2024
Response from Ashley, AGM on 21 Mar 2024
Thank you for the review!

10/10 Excellent

Roselynda

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fridge and microwave
Stayed 1 night in Mar 2024
Response from Ashley, AGM on 21 Mar 2024
Thank you for your review!

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At $57/night the breakfast was better than microtel, rooms were clean, updated, recliner & queen bed and a desk, 100 cable channels, great WiFi! I extended my stay as well from 5-7 nights.
Stayed 3 nights in Mar 2024
Response from Ashley, AGM on 21 Mar 2024
Thank you for your review! We enjoyed having you stay with us!

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashley, AGM on 16 Mar 2024
Thank you for the positive review!

8/10 Good

Patti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reliably clean and convenient
Stayed 2 nights in Mar 2024
Response from Ashley, AGM on 15 Mar 2024
Thank you for your review!

6/10 Okay

Patricia, White Lake

Liked: Staff & service
Disliked: Amenities
Soiled linens. Probably won’t go back
Stayed 2 nights in Feb 2024
Response from Ashley, AGM on 8 Mar 2024
We are sorry to hear that the cleanliness of your room was not up to standard. We do hope you will give us another chance in the future.

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very friendly staff! Made sure all was ok!
Stayed 1 night in Feb 2024
Response from ABVI on 21 Feb 2024
Thank you for the review! We are glad you enjoyed your stay!

6/10 Okay

Keith

Liked: Staff & service
Okay place to stay for the price.
Stayed 4 nights in Feb 2024
Response from Ashley, AGM on 17 Feb 2024
Thank you for staying with us!

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ashley, AGM on 15 Feb 2024
Thank you for your review!

10/10 Excellent

Charles

Stayed 1 night in Oct 2023
Response from Ashley, AGM on 21 Mar 2024
Thank you for the review!

10/10 Excellent

Debra

Stayed 2 nights in Jan 2024
Response from Ashley, AGM on 21 Mar 2024
Thank you for the review!

4/10 Poor

JAMES

Stayed 2 nights in Feb 2024
Response from Ashley, AGM on 21 Mar 2024
Thank you for the review. we hope your next visit to the area is a better one.

6/10 Okay

barb

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Ashley, AGM on 1 Feb 2024
Thank you for your review.

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at the front desk so friendly
Stayed 1 night in Jan 2024
Response from Ashley, AGM on 27 Jan 2024
Thank you for your wonderful review!

8/10 Good

Ashley

Stayed 2 nights in Jan 2024
Response from Ashley, AGM on 21 Mar 2024
Thank you for the review!

4/10 Poor

Hollie

Stayed 2 nights in Jan 2024
Response from ABVI on 14 Feb 2024
Thank -you for your stay!

10/10 Excellent

Karen

Stayed 1 night in Jan 2024
Response from Ashley, AGM on 10 Feb 2024
Thank you for your review!

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from CB on 18 Jan 2024
We are sincerely glad you enjoyed your stay with us! We look forward to seeing you again in the future!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but clean accommodations. I would stay there again.
Stayed 2 nights in Jan 2024
Response from cb on 14 Jan 2024
Jennifer,We are glad you enjoyed your stay and look forward to seeing you again in the future!

10/10 Excellent

Sister Walisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ashley, AGM on 13 Jan 2024
Thank you for your review!

10/10 Excellent

rocky

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ashley, AGM on 10 Jan 2024
Thank you for your review!

6/10 Okay

John

Stayed 1 night in Jan 2024
Response from Ashley, AGM on 10 Jan 2024
Thank you for your review!

6/10 Okay

Shawn

Travelled with partner
Liked: Staff & service, amenities
Stayed 5 nights in Dec 2023
Response from Ashley, AGM on 10 Jan 2024
Thank you for your review!

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a nice large armoire/entertainment stand. Had room to hang clothes, shelving, drawers and a mini fridge. Beds were a bit firm but not too bad. Pillows were very soft- i prefer slightly more firm pillows personally. Breakfast had a few options. Not a ton- but also not super restrictive either. Biggest downfall was no elevators and we were on the second floor. I knew there was no elevator before booking It wasnt too bad taking our luggage up and down though. Also no pool. Also knew this was a possibility. (We verified after we booked. It took staff a bit of time to check us in and make 2 door keys. However they did get it accomplished. Just took twice as long as someone would expect. Overall i was happy with the pricing and what we got for it. Would consider staying here if we needed to in the future.
Stayed 2 nights in Jan 2024
Response from Ashley, AGM on 10 Jan 2024
Thank you for your feedback! We appreciate your honest review of our hotel. We do have new staff at the front desk and very much appreciate your patience and understanding of your check in taking longer than expected. We hope to see you again in the future!

8/10 Good

Anthony

Stayed 1 night in Jan 2024
Response from Ashley, AGM on 10 Jan 2024
Thank you for your review!

10/10 Excellent

Lori

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
the motel on the outside is beautiful. the pool was smaller than expected and the amnesties are spread throughout the property which is an awesome way to see the other building.
Stayed 1 night in Jan 2024
Response from Ashley, AGM on 10 Jan 2024
Hello Lori, we are wondering if maybe your review is for another hotel? We do not have a pool at this hotel.

8/10 Good

Alexander

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Ashley, AGM on 10 Jan 2024
Thank you for your review!

8/10 Good

Lyette

Stayed 1 night in Dec 2023
Response from Ashley, AGM on 27 Jan 2024
Thank you for your review!

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service
This is an excellent low cost, no frill but basic accommodation. The check-in clerk was very helpful and I was able to get my military discount. The motel isn’t fancy, but is clean and a great place to rest for the night when you’re moving on the next day. I plan to use this group of motels again when travelling.
Stayed 1 night in Jan 2024
Response from Ashley, AGM on 10 Jan 2024
Thank you so much for the positive feedback. We look forward to having you stay with us again.

8/10 Good

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older hotel but served our needs. We appreciate that they had a small breakfast area. However, the packaged French toast was not refrigerated or kept frozen as the packaging instructed. I let the front desk know about it. Overall good experience and would stay again.
Stayed 2 nights in Dec 2023
Response from Ashley, AGM on 26 Dec 2023
Thank you for your review and feedback. We appreciate you letting us know about the French toast, we will get things rearranged so that it stays cold during breakfast hours. Thank you for staying with us!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Ashley, AGM on 26 Dec 2023
Thank you for your review!

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Ashley, AGM on 13 Dec 2023
Thank you for your review!

4/10 Poor

Samuel

Stayed 2 nights in Dec 2023
Response from Ashley, AGM on 13 Dec 2023
Thank you for your review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here two straight years. Very solid hotel. My only gripe and it’s very minor is I got put in the furthest away room from the entrance.
Stayed 2 nights in Dec 2023
Response from Ashley, AGM on 8 Dec 2023
Thank you for continuing to stay with us! The next time you stay with us, please request a room closer to the entrance ahead of your arrival. We hope to see you again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ashley, AGM on 26 Dec 2023
Thank you for your review!

10/10 Excellent

Benjamin Lewis

The stay was fine nice staff
Stayed 2 nights in Nov 2023
Response from Ashley, AGM on 29 Nov 2023
Thank you for staying with us, we are glad you found our staff to be friendly!

10/10 Excellent

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, friendly staff. I’m definitely coming back there to stay again. I loved the fact that is was so close to literally everything. It was easy to park. I really enjoyed my stay there and I will be and have already posted it on Facebook how wonderful that place was. I recommend it to everyone.
Stayed 3 nights in Nov 2023
Response from Ashley, AGM on 29 Nov 2023
Thank you so much for the kind review! We are happy that you really enjoyed your stay. We hope to see you again on your next visit to the area!

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ashley, AGM on 23 Nov 2023
Thank you for your positive review and thank you for staying with us!

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, amenities
I reserve my room online when I arrived at the hotel the room they sent me to had the sink disassembled laying all over the floor and was trashed so I went back to the front desk and they send me to a different room that was incredibly dirty
Stayed 1 night in Nov 2023
Response from ABVI Management on 22 Nov 2023
We profusely apologize for your poor experience with us, management is now considering reinforced policies in order to make sure no more rooms fall through the cracks and to ensure no one else has the same issues that you had with your stay. Once again we apologize, and hope that the rest of your stay was better than your check-in.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Tate, FD on 17 Nov 2023
Thank you for your review! We appreciate the feedback and look forward to seeing you again during your next trip to the area!

10/10 Excellent

Debbie

Stayed here many times. Always consistent and clean.
Stayed 1 night in Nov 2023
Response from Ashley, AGM on 15 Nov 2023
We are so glad to have returning guests that are always satisfied with our consistency and cleanliness. Thank you for staying with us again!

10/10 Excellent

Royal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness very very clean. Looked clean smelled clean.
Stayed 1 night in Nov 2023
Response from Ashley, AGM on 18 Nov 2023
Thank you so much for the positive feedback! We appreciate you staying with us and hope to have you stay with us again in the future!