Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
82% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Average hotel, very clean, not the best location

Posted 19-May-2014 on Hotels.com
Room was very clean, location was not great. Service was good, staff was kind, although any extra requests took a very long time and needed 2 or 3 phone calls to reception, but i find this to be standard in any of the Mercure hotels.
4 out of 5
Recommended
for Business Travellers
by Daniel

This traveller left a rating score only Posted 17-May-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, close to Business Locations!

Posted 01-Dec-2013
Pros: Reception Staff and Staff in general.
Cons: Air conditioning old and noisy.
Location: Close to Business District.
Staff on Receptions are great!. Technical support when Internet issue raised was ok too. Only element to improve is the noisy air condition. It will require change or maintenance.
3 out of 5
Recommended
for Business Travellers
by Maxfrom San Diego

Basic Hotel-Basic Services But Ok

Posted 30-Sep-2013 on Hotels.com
Basic hotel that has full kitchens-a big plus since there is a large grocery story within two blocks. Hotel is not centrally located. Few restaurants within walking distance. The area looks a bit iffy but I walked at night without concern. The rooms are large and a bit worn but clean. Hotel staff speaks some English enogh to get buy. Everyone is very friendly. The breakfast is not worth it and really not all that good. The cereal was so stale you could bend the cereal flakes. I enjoyed the fact you could open windows and the aea was quiet. The shower was awesome-like a fire hose. Two single beds but comfortable. Reasonable price was a factor
4 out of 5
Recommended
by Pareshfrom India

confy stay

Posted 26-Sep-2013 on Hotels.com
The location is appropriate, supermarket, train station is just 5 minutes walking distance.
3 out of 5
Recommended
for Business Travellers
by philipfrom USA

fair way to expo center

Posted 21-May-2013 on Hotels.com
It is good
1 out of 5
Recommended
for Business Travellers
by JAIME Vfrom MIAMI

YOU GET WHAT YOU PAY FOR

Posted 12-Mar-2013 on Hotels.com
OVER RATED HOTEL; NOT REALLY NOT AS CLOSE TO THE CONVENTION CENTER AS DESCRIBED. NO ONE SPOKE ENGLISH THEIR TELEPHONE DIDN'T WORK, RECEPTION DOESN'T ANWER THE PHONE, THEY KEEP YOU ON HOLD FOR 20 MINUTES AND THEN HANG UP. WILL NEVER STAY HERE AGAIN.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 31-Jan-2013 on Hotels.com
3 out of 5
Recommended
for Everyone
by krissyfrom London

You get what you pay for... Ok place to stay

Posted 10-Aug-2012
Pros: Safety and security
Cons: dodgy wifi and lack of techniccal help
Location: Location is good, only a short walk to a train station, so easy to travel anywhere in the city
The hotel boasts 'fully equipped kitchen' which included a few pans, minimal utensils and cutlery etc... not in any way fully equipped, not even able to make tea or coffee in the room... unless you buy all the necessary stuff yourself! 'Free wifi' in the rooms is hit and miss, I had to get the floor router restarted to gain access on my first day, and it wasn't reliable so I pretty much gave up after that and just accessed when signal was strong enough! One huge surprise was that I wasn't able to print my airline online check in details in the hotel anywhere.... when I asked if someone at the hotel could do it for me I was told 'no, that website is blocked, check in at the airport' by the female receptionist ( i cant believe that an airline website would be blocked in a hotel), who was surly and unhelpful. Having said that the male receptionists were much more helpful, and one suggested where I could go to find an internet cafe, which is what I did eventually. THANK YOU BRUNO! Having said all this, the room was clean and comfortable, and the hotel felt safe, no visitors are allowed in unannounced. Room cleaning tended to be very late afternoon, usually the time when I was returning to the room to nap or eat, so a couple of days there was no room cleaning as a result.. Overall an ok place to stay!
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 17-Jul-2012 on Hotels.com