Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cape Town, South Africa

Convenient,close to Congohas Airport

Posted 17-Dec-2014
Room was nice and spacious, clean and comfortable. Staff speak excellent english which is a big plus in Brazil! Airport few minutes away.
5 out of 5
Recommended
for Everyone
by A verified traveller

Ótimo custo-benefício

Posted 15-Dec-2014
Não tenho nada de negativo a comentar sobre a minha estada, fiquei muito bem acomodado, tudo como esperado.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Porto Alegre, RS

Nice hotel for business and shopping

Posted 09-Dec-2014
Pros: Breakfast was amazing, internet speed OK
Cons: The hotel does not offer iron and ironing table, just laundry service. If you need a quick service forget about it...
Location: Besides Ibirapuera Shopping Mall, 10 min from Congonhas Airport...
The hotel is relative close to the Congonhas Airport, besides Ibirapuera Shopping Mall. There several options of restaurantes around and the facilities are ok.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bueno Brandão - MG

Confortável

Posted 05-Dec-2014
Pros: Espaço do quarto.
Cons: Acústica do salão do café da manhã.
Location: Ao lado do shopping Ibirapuera e não muito longe de Congonhas. Na região a grande oferta de restaurantes de boa qualidade.
Passamos apenas uma noite e tudo correu muito bem. Quarto espaçoso, ar condicionado silencioso e eficiente, cama confortável e muito grande, toalhas de banho de bom tamanho. Qualidade do sono muito boa. Check-in e out, rápidos. Salão do café da manhã um pouco barulhento, destoando com as demais instalações e conforto do hotel. Os produtos oferecidos são bons, normais para a categoria.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Boa localização

Posted 11-Nov-2014
A aparência externa ótima, mas o interno é bom...
2 out of 5
by A verified travellerfrom Spain

nice central hotel with a terrible check in policy

Posted 25-Oct-2014
Pros: just location.
Cons: check in procedure and professionalism by that part of the staff.
Location: no comments
arriving around 9.00 am and wanting to check in i was told i could not even though the room was available. they wanted me to pay half a day rate extra for these few hours. i arrived at the main check in where i was served by an arrogant young man. i asked him to reconfirm this with his manager which he did by phone. i refused their arrogance and waited in the coffee shop for 2 hours before i went over an asked whether they now would let me check in. two semi laughing women then send me over to another tower where they said i should check in. one of these women was there in the morning and had seen how i was treated by the other guy and when i asked why i was not directed to the other tower early in the morning, she again half laughing said she could not explain that because she had not handled me in the morning. she was clearly having fun with this. very unprofessional. in the other tower i was checked in without any problems. sorry to say, but what an arrogant and unprofessional attitude from theseyoun ger people at the check in, there are no other words for it.
5 out of 5
Recommended
for Business Travellers
by Mychellefrom Rio de Janeiro

EXCELENTE

Posted 23-Sep-2014 on Hotels.com
Sempre que vou a São Paulo tento ficar neste Hotel, simplesmente AMO esse hotel. A sala de ginástica é ótima para uma corrida, os quartos excelentes, serviço impecável. Realmente tudo agradabilíssimo.
5 out of 5
Recommended
by lucila serejo freitas garciafrom campo grande

Posted 16-Sep-2014 on Hotels.com
excelente
5 out of 5
Recommended
for Business Travellers
by Luíse Bellofrom Rio de Janeiro

Simpatia garantida

Posted 10-Sep-2014 on Hotels.com
A cordialidade dos funcionários foi fantástica – e até dos hóspedes! Viajei sozinha e não me senti desamparada, pois todos os meus questionamentos e pedidos foram atendidos com agilidade e boa vontade. O hotel é agradável, o café da manhã é ótimo e indico a estadia para quem for passar uma ou muitas noites em São Paulo.
3 out of 5
Recommended
for Business Travellers
by Renato

Luxo por fora e simples por dentro.

Posted 29-Aug-2014 on Hotels.com
Check in demorado, não encontravam a minha reserva e cheguei atrasado a uma reunião por causa disso. Quartos simples pelo valor cobrado e café da manhã também simples pelos padrões do hotel. Vantagem do quarto ser silencioso, próximo ao aeroporto de congonhas e ao lado do shopping ibirapuera.