"Terrible and didn't live up the Kempinski's brand"
Grand entrance. Beauty is only skin deep. The worst experience ever with Kempinski hotels. Cob web found hanging across the posted bed. Bed linens are worn out. Used napkins are handed to customers. Poor choice and quality of food at the resturants. Had some of the best customer care experience with Kempinski's hotels across Europe. Really disappointed!
when i arrived they informed me expedia was only a reservation and i needed to pay again.This wasted a lot of time to finally resolve.There english is almost non existant so it was an unpleasant start to a reasonable stay.
The breakfast is very average but at rmb98 is a rip off especially when you expedia site claims it is 38rmb.
They are quick to charge for late departure despite the fact they they were clearly mostly empty and i ended up paying an extra night at inflated rates for a late check out.
The reception satff are particularily arrogant and unhelpful even agressive.
The hotel room and so on was very pleasant and conveniently located.
Jin Feng Huang hai Jing Hotel is a 4-star member hotel of World Travelers Network, with 220 different kinds of sea view suite …More
This is a world class resort facility. It is truly magnificent in every respect.
It is one of the finest hotels I have ever had the pleasure of staying in.
I can recommend this hotel with no reservations. If you stay here,
you will not be disappointed.
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