this hotel is geared to the Chinese.. food to chinese as well ..very little on the menu for western people, l think there was one person [staff] who know some english.they had a sports theme bar ...but no t.v.'s to watch the sports games
still give it high marks ...they tried hard it was a nice place
I travel a lot, often to places places like Bora Bora, Maldives, Phuket, Bali, Caribbean, Hawaii, etc. The Ritz Carlton Sanya is a solid, high quality hotel. The beach itself was amazing and was surprisingly gorgeous especially for China. The hotel is more for family and is on the very large size. The pool is excellent. The food is pretty good, the Chinese restaurant is excellent though. The hotel staff is pretty good. I think the Mandarin Oriental Sanya is better, but here the beach is more beautiful and the availability of water sports is a big plus. Overall, solid hotel and great place to stay in Sanya for a good getaway.
The staff except for the operator is friendly on occasion. Swimming pool is not as large as another hotel but still good enough size. The villas are huge and has a pleasant view of the lake and mountains. However be prepared to pay alot extra for dining since it's a vacation spot and outside the city area. The entire sanya island has hyped up prices for everything so don't be surprised. No need to compare prices since they're about the same everywhere. Water sports are available on the beach and price can be negotiated.
Jamie from Boston
Universal Resort Sanya is a 5 star resort hotel which is located in the Yalong bay national holiday area in Sanya. The hotel …More
This is a world class resort facility. It is truly magnificent in every respect.
It is one of the finest hotels I have ever had the pleasure of staying in.
I can recommend this hotel with no reservations. If you stay here,
you will not be disappointed.
We visited Sanya, Haitang Bay, Hainan as part of our greater trip to Hong Kong. We thought Sanya would be a nice place to visit for some heat and relaxation on a beach - and we were not disappointed with our decision. The resort was very large offering access to the only neighbouring hotel (not under construction) The Conrad. It has a beautiful large beach and many different swimming pools. Rooms were very spacious, clean and kept at a cool temperature to remove any humidity. Since the hotel is not close to anything, you only have the choice of eating at the hotel (but the hotel offered a promotion at the time for the restaurants). We upgraded our package to include the daily breakfast which included a variety of authentic Hainanian and Chinese cuisine as well as North American favourites. We enjoyed wonderful dinners at Pacifica and Taste 5 at Doubletree and Le Siene (at The Conrad). All served fresh seafood and vegetable options. Hotel offers complimentary shuttles into downtown Sanya (1.5 hours away) and we took advantage of that one day. Not much in the town but a good spot to pick up some local beer at a good price. We took a taxi back and it was very reasonable in price. The only troublesome part of our trip was the language barrier; mostly all people on the island of Hainan did not speak English (even at the hotel and airport). Communicating was challenging but we made it work. I would highly recommend this resort for anyone looking for complete relaxation.
Cara from Kitchener, Canada
Occupying a prime location in the middle of picturesque Haitang Bay some 28 kilometres east of Sanya City this family-style …More
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