Ratings based on 44 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
100% of guests recommend
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveller from los angeles

Best view and staff ever

Posted 07-Aug-2014
Rooms are amazing, views are incredible. The staff made our whole trip so much better. Very helpful! They even baked cakes for me on my birthday! I will def come back here again. This place is well worth every penny. Amazing location and great service. 5 stars!
5 out of 5
for Everyone
by A verified traveller from virginia

Best honeymoon ever!!!!

Posted 23-Jun-2014
Pros: Wonderful staff, homey feel, cleanliness, treated like we were the only people there. They go above and beyond to make sure our stay was amazing.
Cons: Nothing. I don't think they could do any better if they tried, best place we've ever stayed!
Location: Great location, the suites itself are secluded from all of the public sidewalks, but a short walk right to all of the shops and restaurants
We arrived to the Santorini airport, caught a cab back to the Pantelia suites where a nice man was waiting to take our suitcases off our hands and escort us down to the suite. He took us to reception first where another wonderfully nice man was waiting to not only give us an easy, stress free check in, but to give us a brief yet detailed run down of the island and everything there is to do there. Then off to the room (we stayed in suite #4). The room was surprisingly clean, new and beautiful. Excellent bed, beautiful, small kitchenette and awesome bathroom! The view straight out of our window and double-doors was absolutely breath taking. Cliff side waters, volcano and of course some Santorini architectecture. The woman that works there would not only clean our room, mop the floor and wash our sheets everyday but would wash our personal towels that were wet from the beach that day!!!! The whole staff was incredible and extremely nice, made us feel more than welcome, we felt comfortable! Brought us breakfast of our choice at a time of our choosing and set it up on our balcony every morning to eat with an uninterrupted, gorgeous view. The last day comes, I ask the reception man if he could arrange a cab for us in the morning; he not only did that he came in early 04:30am, made us breakfast arranged our cab, checked us into our flight to Athens and carried our bags to the cab and sent us on our way.
5 out of 5
for Everyone
by LuAnn from Plano, TX

Look No Further!

Posted 22-May-2014
Pros: We loved absolutely everything about Pantelia Suites - from the amazing customer service, central location, fabulous rooms and breathtaking views.
Cons: Absolutely nothing.
Location: Pantelia Suites is centrally located in Fira, the main city on the island. Plenty of shopping and restaurants within easy walking distance.
We would go back to Santorini just to stay here again!! Absolutely everything was perfect ~ from their helpful employee who helped carry our luggage from the car (no parking lot and road does not go all the way to the hilltop where the hotel is), to the manager sitting with us for about 30 minutes to orient us to the island, to the enormous, gorgeous rooms within the suite, to the magnificent caldera view from a massive balcony that was shared by a couple of different suites. In fact, the balcony was so large, it had four tables with umbrellas, four lounge chairs, and still lots of room to walk around. When they said breakfast was included, we had no idea they would be bringing an entire gourmet meal which was pre-ordered to our preference from their menu. Linen tablecloth, delicious breads with jams and butter, great coffee service, entree, etc. all laid out on the four person table in the kitchen area of our room - literally more than we could eat! Our departure was VERY early morning (5:00 a.m.), and they had breakfast prepared for us in the hotel office area!! Possibly our best hotel experience ever, anywhere!!!
5 out of 5
by Sophia from Los Angeles

Absolutely Wonderful Stay - Literally Perfect

Posted 27-Apr-2014 on Hotels.com
Wow. George and the other staff members at Pantelia Suites are simply the best. We chose Pantelia because it was rated so highly on almost every review website, and we couldn't have made a better decision for our stay. Literally perfect in every way, and they are very accommodating and really care for their guests. From breakfast delivered to your room to free WiFi to Korres products in the bathrooms, to the detailed map and explanation of the island and possible activities or restaurants when you arrive, they go above and beyond to ensure that you have the most perfect time possible. As another example, our next destination after Santorini was Athens, and we were concerned to hear that there might be some rain. On our way to the airport (with the taxi they arranged and refused compensation or tips for, mind you) our taxi driver gets a phone call from the hotel telling us about the weather forecast for the weekend and what we can expect when we get to Athens. Honestly just ridiculously good customer service, no wonder they are rated so highly and come with excellent reviews across the board. The few day we were there we heard hotel staff speak fluent Greek, English, Italian, French, Spanish, and German -- I'm sure they have even more languages to offer, too! Well done, Pantelia, we will be sure to come back and spread the word to friends and family. Thank you all very much!
5 out of 5
for Everyone
by Fazza from Jersey G.B.

Spectacular view of the Caldera

Posted 30-Sep-2013
Pros: The staff were the best
Cons: Wifi was a bit slow, but this might be an island-wide issue.
Location: The location was quiet, with no pedestrian or vehicle noise. But only a few metres away from the shops and restaurants. About 150 metres to bus depot.
We stayed for 3 nights. It was beautiful. The room was spacious. The staff were all incredibly helpful and friendly. We had apartment 4 which had a private balcony, on which our breakfast was served every morning. The view was wonderful. The restaurant next door (Naussa's) served really excellent Greek food. We had a welcome fruit basket. The rooms were cleaned daily, and free bottled water replaced.
5 out of 5
for Families
by WhyZzzzzz from Singapore

Great Location

Posted 21-Sep-2013 on Hotels.com
near to shopping area in Fira, good sunset view too
5 out of 5
for Everyone
by Jennifer from Sarasota, FL

Wonderful View & Great Location

Posted 20-Sep-2013
We had a wonderful cooked to order breakfast on the terrace overlooking the water with amazing city views. The staff was very accommodating, from providing directions and making recommendations to make the most of our stay to presenting us with a bottle of Greek wine and fruit when we checked into our room. The location was ideal for walking to restaurants & shops. The suite was clean and comfortable. A great place to call "home" in Santorini.
5 out of 5
for Couples
by A verified traveller from London

Personal, friendly and intimate little hotel

Posted 15-Aug-2013 on Hotels.com
With only six suites, Pamtelia is very private and personal. THe location is great, quiet unlike other locations in Fira but still very close to the bus stationa and restaurants. The staff is incredibly friendly and helpful. We were a bit disappointed not to get one of the rooms with a private terrace but the one we shared with two other rooms was Ok. Breakfast is served in accordance to your order on your personal or shared terrace. Views of the caldera are amazing!
5 out of 5
for Everyone
by Renee from California

Amazing suite with outstanding service!

Posted 13-Aug-2013
Pros: The staff service was amazing and the view and location perfect. The suite is large and everything is first class!
Location: Everything you would want is close--shopping, food, the donkeys, the view! Amazing location yet still quiet and private.
Everything is perfect at the Patella!! The service and the management are excellent-from getting your bags to bringing you breakfast in your suite to arranging cars and wake up calls! We had a 7 am flight and the owner personally made sure we had our bags carried up, car waiting and breakfast served at 5:30 am! We were treated like royalty! The rooms are spacious and the patio one of the most amazing places to sit, have a glass of wine and look at the beautiful view. Our last trip to Europe we stayed in 9 locations--this hotel was the absolute best! We are already planning our return!
5 out of 5
for Everyone
by Maridane

Magnificent views!

Posted 04-Aug-2013
Pros: The view! Free wifi. Great location, so close to everything. Bus terminal is a block down, an easy, cheap & comfortable way to see the other towns.
Location: There is a museum next door, shops, restaurants & entertainment are just around the corner. It is an easy walk to the city center and the cable car.
The location is excellent. It is in a quiet street but an easy short walk to restaurants, entertainment and shopping. It's right next door to the museum and a block or so away from the bus terminal, car and motorcycle rentals. Great service. Staff were very friendly and helpful. The manager was very thorough in providing advice on activities and transporation. The sun rise and sunset views from our balcony were awesome! We had our own private balcony that over looked a magnificent view of the sea and volcano where breakfast was served per our scheduled request. It was heaven! Our suite was very clean, nice and comfortable with a good sized bathroom, a kitchenette, dining table and fridge. Fruit basket was provided upon arrival. We will definitely return.