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Reviews of Golden East Hotel

3 out of 5
Golden East Hotel
Imerovigli, Santorini, Santorini Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 85 reviews" "
Rating 8 - Good. 19 out of 85 reviews" "
Rating 6 - Okay. 9 out of 85 reviews" "
Rating 4 - Poor. 2 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

kenneth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We did not stay at this hotel because of dirty sheets, mattress cover, stains on mattress, etc. The circular staircase was very shaky and narrow making it a difficult climb up to the bedroom with suitcases. We attempted to find another , but clean, unit and went to the Villa happening hotel.
Stayed 3 nights in Sep 2023

6/10 Okay

Amirhossein

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were excellent. The manager, George, and other staff did their best. We really thank them. However, the room was not convenient at all. The sleeping area was upstairs with a set of spiral stairs. firstly, the stairs were quite inconvenient for climbing up and down, specially if you are a person who goes to washroom during night. secondly, the sleeping area has a very low ceiling. Almost all time we bumped our heads to the ceiling. Button line, quite inconvenient space, even if you use it for just sleeping. If you are a big girl/guy, that would make it extremely inconvenient to stay in such a room.
Stayed 4 nights in Sep 2023

4/10 Poor

HAO

Travelled with family
Disliked: Staff & service
Bedroom with low ceiling and even a short people can not stand straight. Bathroom has bad smell. We told staff to arrange transportation to airport in early morning, He said it was scheduled. But no body showed up and manager not answering the phone. We have to figure out the way to go to airport by asking other hotel staff to help. We have to say their breakfast is good. The did booked a tour for us wlth is worth it.
Stayed 4 nights in Jun 2023
Response from Golden East Team on 5 Jul 2023
Dear Wang Hao,Thank you for taking the time in order to post your review.We cherish your feedback since it allows us to discover areas for development and deliver better services to our valued visitors.We apologize for any inconvenience you experienced regarding the bad smell in your room but you never mentioned anything during your stay in order to find an immediate solution.Regarding your departure transfer allow us to state our side of the story. To our knowledge you requested from our front desk a departure at 18:30pm the previous day of your check out and around 10:30 pm you messaged us via expedia that you want to depart at 06:30am. Since our property does not support a 24hour reception no one could react to your message until the following morning.We are really sorry that you didn’t have the experience you were expecting during your stay with us but we hope to have the opportunity to welcome you again some other time in the future and make up for it.Warm regards,Golden East Team

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Bingeng

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Chante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at the property. The staff were nice and very accommodating. Nathalia made sure to have the room ready for an early checkin which was so greatly appreciated since we were traveling since 2am that morning. The property is in a great central location 15 mins away from Fira and Oia, and has views of a spectacular sunrise each morning. Would definitely recommend this property
Stayed 2 nights in Oct 2022

10/10 Excellent

Manusiu

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view is amazing on this property and our room was lovely and cleaned everyday. The villas had seating outside facing the sea view and daily breakfast was delicious. Great place to stay and will stay again
Stayed 3 nights in Jul 2022

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort
Well worth the money
This is a very cute place, on the quiet side of the island. Well worth the money if budget is an issue. If this little place was on the caldera side of the island it would probably be a lot more money. It was a really great find. It Would make an excellent spot for a wedding. The breakfast was very nice as well. Very well run, clean and delightful staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Shannon

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and cozy. Nataly did an incredible job in communicating with the guests. The morning breakfasts under the veranda were beautiful.
Stayed 2 nights in Jun 2021
Response from Kiriakos on 27 Jun 2021
We would like to thank you for your kind preference, and of course for sharign your review with us. We are pleased that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Εξαιρετική τοποθεσία ησυχο μερος ο ιδιοκτήτης ευγενεστατος φιλικοτατος απ τους πιο φιλόξενους ανθρωπους που εχω συναντησει η καθαριότητα στο.μεγιστο βαθμο με καθημερινο service στα δωματια άριστη σχεση ποιοτητας τιμης θα το συστηνα ανεπιφύλακτα κ αν επιλεξω ξανα τη σαντορινη θα μεινω σιγουρα εκει!
Stayed 4 nights in May 2021
Response from Kiriakos on 25 May 2021
Σας ευχαριστούμε για την διαμονή σας και το σχόλια σας. Ελπίζουμε να σας ξαναδούμε.

10/10 Excellent

Aurelie

Travelled with group
Liked: Cleanliness, room comfort
Highly relaxing times
Golden East is an amazing family managed place, the habitations are quite cute and have everything you might need, the staff is so nice and professional, always at your disposal to make your life East and relaxing. The common area are extremely well maintained and always clean, and the pool is really nice. The place is very quite and relaxing, and super well located if you have a car.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
A nice place to be based to visit rest of Island
We enjoyed our say at the Golden East hotel. The staff were all kind and helpful when arranging excisions and vehicle hire. Although next to the road the pool area was a nice place to relaxing overlooking the East side of the Island. Breakfast was good and the Chocolate croissants where are yummy way to start the day. Location was within walking distance of Imerovigli or on bus route so provides it with a good choice of places to eat. Entrance to the coastal path, which is a must is only a short walk towards Imerovigli.
Stayed 7 nights in Oct 2019

2/10 Terrible

Ray, Vancouver, BC

Travelled with partner
Disliked: Staff & service, amenities
The photos of the hotel will give you the impression that the hotel is next to the ocean, that's not the case. The city's electrical poles and wires have been photoshopped out of the photos. Your view will be a fairly busy road, lots of farms, and then the ocean. This hotel is not near any restaurants or bars. You have to have a car if you're going to stay here. If you need to rent a car, don't go through hotel staff to rent it, as you end up paying much more than if you go in the city. All the rooms have the bed on the upstairs floor, using a tiny spiral staircase. So be careful if you have problems going up and down them, specially if you have physical conditions. The upstairs floor where the bed is located, has a very low ceiling, we aren't the tallest people (5'10") and kept smacking our heads to the ceiling when getting in and out of the bed. Hard to remember specially if you wake up in the middle of the night. The hotel was fairly clean, and the breakfast was decent. The hotel doesn't have a safe, so you have to take your sensitive belongings with you.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Well, the photos are not accurate as the wires are photoshopped from them. You have an obscured sea view with many wires.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It wasn't a hotel, it was a few apartments, with a pool, no bar, no restaurant - which surely is what defines a hotel. The bedroom up spiral stairs, had a low domed roof, I'm 5'4", hit my head several times, it was hopeless, you couldn't move around in there at all. Downstairs was like cave architecture, a stone sofa, small plastic table, no chair. I had to get ready for a wedding, I expected a lot more for a thousand pounds for the week.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most amazing little hotels to stay in on the island! Amazing breakfast, pool and apartments. The staff were lovely and very helpful.
Stayed 2 nights in Jun 2019

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little hotel with welcoming owners
Great little family-run hotel that was warm and welcoming! The rooms were super cute, though not much space for luggage (a suitcase rack would have been nice). The shower was great. The bed was very hard (mattress pad needed, in my opinion), but nice to have 2 pillows per person! The location is very convenient to get around the island ONLY if you are driving. It is not walkable, but we rented a car and appreciated going back to a quiet and accessible place at night, rather than staying in the middle of all the hustle and bustle. Definitely recommend this hotel - good value, and rent a car at the airport and your trip will be a breeze!
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect for me. the owner ms. nataly was always there to assist me or even giving advice on where to go or suggesting what u like to do. highly apppreciated that and her staff was also friendly. overall, i had a wonderful stay at this hotel.
Stayed 2 nights in Apr 2019

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast and location. Staff were really helpful. We ended up paying double the city tax that was quoted by Hotels.com which was strange.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natalie and her family were wonderful hosts and always on hand if we needed anything! The hotel is a two minute walk down the road from a path which is great for walking and off the road. The views are stunning and the room lovely and clean. Breakfast was incredible! We would definitely stay here again if we went back to Santorini
Stayed 9 nights in Aug 2018

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As beautiful as the photos
I booked this place to stay with 2 friends as we were visiting the island for our friend’s wedding a few doors down at the Rocabella. The compound was absolutely stunning with lovely views of the sea in the distance. The room was clean and bright with modern finishings. Great service from Nataly who looked after us for the few days we were there and advised us on local activities. Breakfast was croissants, boiled eggs, yogurt, honey, mixed fruit salad, toasted sandwiches, bread and more. It was a great added bonus.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. The staff, especially Nataly, was extremely nice and helpful. The room and the property was very clean. The pool was beautiful and the view of the sea was spectacular. The breakfast was absolutely delicious. I recommend it very highly.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Very nice Hotel and service
Very nice room and location. Staff is very helpful 100% recommend it
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location in imerovigli. Both nataly and her father were fantastic hosts and helped us with anything we needed. They have have everything very well.prepared for you to fully enjoy your stay. The area was fantastic, great views and extremelly clean! Loved it
Stayed 3 nights in Jun 2018

10/10 Excellent

D, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed here with my sister, daughter and niece. Being four girls we felt extremely safe here at Golden East. Nataly and her father were so nice and so friendly. Having breakfast included every morning was such a bonus. If you want privacy and peace and quiet this is the place for you. The view was incredible, not of the caldera but still amazing. Our room was very small but we didn’t mind. The bathroom is a decent size and the refrigerator was convenient. The beds were extremely firm but the bedding was soft. Housekeeping every day was very nice. This hotel was very clean and fresh. Walking to the bus stops wasn’t the safest because of traffic. The roads don’t have sidewalks and the vehicles zoom by within a foot of you. I suggest calling a taxi or renting a car. We became friends with Nataly and her father Costas. We would go back and stay at GE any day. This was the perfect place for us and the perfect price. I miss it already.
Stayed 6 nights in Jun 2018

8/10 Good

Donna, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute little apartment, nicely decorated. Watch your head going upstairs if you are tall as it is a low ceiling. Continental breakfast served in your room, which we ate on the terrace. Nataly is very friendly and approachable, even providing a mobile phone to contact her- we accidentally called her by mistake when it was in my bag though! Small issue with the shower not turning off one day but they came to sort it out straightaway. Good pool but next to a main road so a little noisy. The location is not really near anything so best to catch a bus to Oia or Fira, buses are regular but bus stop a 5 min walk away with no pavement so be careful.
Stayed 3 nights in May 2018

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nataly & Katrin
Great place to stay. The family that owns and runs Golden East are very good people and very helpful. For the location it would be best to rent a vehicle unless you want to use the public bus. The public bus stop is not far away and the fare is only 1,80 Euros for each trip. Great location to travel to Thira or Oia.
Stayed 6 nights in Oct 2017

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santorini break
Fantastic few days spent at natali and katrin place, so relaxed and chill, natali always on hand to help and offer suggestions and big thank you to costa, he was very friendly and helpful
Stayed 3 nights in Sep 2017

10/10 Excellent

Lyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Nataly's apartment was very cute! Nataly anf her dad helped us out from the moment we booked the hotel. They can arrange booking your transportation in santorini or any day trips you would like to do. The apartment itself is a little small but it has everything you need. They even have a nice little pool that you can enjoy. Breakfast is continental and can be served right in your apartment. The location is also great about 10 minutes to 15 minutes from the main attractions. Would definitely recommend the place !
Stayed 3 nights in Sep 2017

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, beautiful appartment
Nataly & her dad were incredible. They were extremely friendly, had a great knowledge of the island and make our stay amazing. The apartments are really well equipped, beautiful and there were lots of nice places to sit. Location was a 20 minute walk from Imerogvili itself.
Stayed 3 nights in Sep 2017

10/10 Excellent

christina , toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful stay
This was a wonderful hotel. Well-situated between Oia and Fira so you don't need to rent a car - the bus stop is a two minute walk away. The room was very clean and breakfast is served every day on your own patio. Kostas, Nataly's father, was friendly and helpful and very hospitable. The pool is an added bonus. You can lounge by the pool and then explore the island!
Stayed 3 nights in Sep 2017

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly family run apartments
The most friendliest place we have ever stayed! Nataly & her father were absolutely wonderful & went out of their way to make us welcome and help us in every way.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, nice and quiet
A great find for those looking for a little quiet and plenty of space. Nataly is fantastic! She is there to answer any question & connect you with any service. She provides a small cell phone so you can make local calls and reach her easily. I was hoping for a little more from the breakfast, but it was great to have something to start the day right in the room. The bed was pretty darn firm, but not springy or lumpy or anything. There is a nice view of the Aegean to the east and it's a short walk to great views of the caldera. The nearby entrance to the footpath is in about the middle of the Fira to Oia hike.

10/10 Excellent

Joanne, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our great trip
Everything was great and they have an awesome pool
Response from General Manager on 8 Sept 2016
thank you for everything..we will be glade to see you again

8/10 Good

J, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, simple place
Nice place. It is walking distance from Fira (45 minutes) and Imerovigli (15 minutes). If you don't mind walking it is a affordable alternative to staying right in the city. Internet was spotty but everything else was nice. Simple but sufficient sweet snacks provided for breakfast every day. Towels and beds were comfortable. Nataly was on the premises every day and was always willing to help answer our questions. The place is nicely set-up and clean.

10/10 Excellent

Andreina, Nicaragua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nataly and her father were the best!
Nataly is the depiction of greek hospitality! We loved everything about our stay... Thank you so much for a lovely stay in Santorini. Xoxo, Andreina & Diego.

10/10 Excellent

Jennifer, Honolulu, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place with an amazing host:)
Nataly was a gracious and amazing host. Not only did our apartment have everything we needed but as an added bonus she included a local cell phone so that we could always be in contact in case of emergency or if we just needed to make a call without foreign fees. The location was also great as it was centrally located with a short walk or drive to both Oia and Fira. Additionally, Nataly arranged shuttles for us to and from the port, a wonderful boat trip, and buggy transportation during our stay. Our only complaint is that our stay was too short :( A stay at Nataly's apartment was a wonderful way to start our engagement celebration and vacation.

8/10 Good

Wan, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The family run hotel only has 6 apartments so it's very quiet.The pool is a added benefit.

8/10 Good

Carlos Salazar, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything that you could need during your visit.
Nataly take care about the details at during our stay she helped with useful information. 10 min walking (with a beautiful panoramic) from Imerovigli. Comfortable room, near to public bus station. Really convenient.

10/10 Excellent

Emily, N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the vacation we wanted.
We really enjoyed our stay here. I think what made it the best experience is how attentive Nataly and her father Kostos were. They were readily available and made us feel very welcomed. We are a fairly adventurous couple that really wanted to explore the island. This was the perfect location for us. An easy walk to the heart of Imerovigli via the trail behind the Apartments and right in between Fira and Oia (the 2 larger cities). Close to 2 different bus stops allowed us to use cheaper transportation as well. It was a great location. We really enjoyed our stay. The customer service could not be beat. They even left a cell phone with Natalys number so we could reach her if we had any questions while we were out. They definitely go above and beyond!

10/10 Excellent

Elv, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, family owned, near bus stop
Nataly is extremely organized. She had a special phone for us to call her 24 hours if we needed anything. She had a list of places with pricing of activities, nearby restaurants, groceries, you name it! We loved how clean this place was and the fact that it was near the local bus, which if you tell them you are getting off at Nataly & Katrin, they'll drop you at the door steps! there is a great restaurant down the street from the hotel too (Domo) and it has great food too. Definitely worth staying here given the fabulous service.

8/10 Good

Karina , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a beautiful sunrise
Everything we had hoped for, for a Greek experience. Great place for a beautiful sunrise. It has an authentic feel to it as they are family run apartments. One day the dad bought us fresh tomatoes and cucumbers... so cute. We had brunch at the communal sitting area everyday... amazing with those views! The apartments are a 20 min walk to imerovigli and a 2 hour hike to Oia which was enjoyable because of the beautiful views. It is a great location if you want less tourists. We caught the bus everywhere and when we went out late at night we got a taxi which was around 10-15€ Breakfast is only sweet bread or a croissant ( plus tea & coffee) so if you want something different you have have to buy some things from the supermarket in Fira. Also there are power lines which you don't see in the photos (in the way of the ocean view) but that didn't bother us. Overall we loved our stay there, it was exactly what we wanted. Thank you Nataly :)
Our daily brunch spot
Our cute apartment

10/10 Excellent

Sam, Newmarket, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb apartment with stunning views
Great value for money, the loveliest & friendliest of owners who can't do enough to help you. Room included a Greek mobile phone so we could order a taxi or food etc. Views are superb of the sunrise and it has a lovely pool area. Just a 5 minute walk from the other side of the island with views over the Volcano caldera and only 15 minutes walk into Imerovigili. Loads of parking spaces for a car or ATV and bread, jams and coffee & tea left out after every clean - which is everyday with fresh towels and sheets. Room doesn't have a hob or communal cooking facilities so it is limited self catering.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

loved the stay here!

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy we booked this one!
I researched a lot of hotels for Santorini, wanting to find the perfect place, and this was it for us. The apartments are adorable; they have a view of the sea and the sunrise would be beautiful every morning. It is nice and private. We rented an ATV which was great to get around. This is a central location, but you are on the outskirts of a village. tge apartments are clean and so cute! I would stay here again.
Response from Nataly on 18 Jun 2016
thank you very much for your good review...we hope to see you again soon..!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute apartment
Nataly was a wonderful host that went out of her way to make our stay perfect. The apartment was a great use of space and had everything we needed. Aside from hitting my head on the curved ceiling in the loft/bedroom about 6 times, everything was great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel, a little noisy and you'll need a car
This is a small (6 or 7) group of apartments, each with two floors. The bed is on the top floor accessed by a spiral staircase with a little kitchenette and living room downstairs. Every apartment has a little terrace in front and behind. The apartments are nicely decorated without being over the top. They're cleaned and tidied every day and there is a fabulous pool which you will likely have to yourself. This is a small family business run by Nataly who is very friendly and will look after you and give you any help you need. She even leaves a local mobile phone in the apartment which you can use to call her if you need anything or get lost while out and about. The larger apartments have a comfortable sofa bed with a pull out trundle bed underneath that can be lifted to make a full size double or two single beds. The air conditioning works well but due to the two floor open plan design of the apartments it's tricky to set it in a way that keeps both floors at a decent temperature for the whole night. My advice is set it to 21C and high fan and leave it on. There is a TV but it only shows Greek channels and there is excellent wifi. It's noisy at night outside as the hotel is close to what is a main road for Santorini but you can sit in the back terrace which is a little quieter. You will need a vehicle as this place is a long walk along a road with no pavement to the nearest place of interest or restaurant. It's a good hotel run by very nice people.