Resort view

Reviews of Katikies Chromata Santorini - The Leading Hotels of the World

5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 137 out of 166 reviews" "
Rating 8 - Good. 19 out of 166 reviews" "
Rating 6 - Okay. 5 out of 166 reviews" "
Rating 4 - Poor. 4 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

qing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot on Santorini,definitely worth it
Stayed 4 nights in Sep 2023
Response from Katikies Chromata Team on 29 Sept 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are absolutely delighted to know that our services and facilities met with your expectations. We hope to have the pleasure of welcoming you back again soon.Warmest regards,Katikies Chromata Team

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chromata is the TOP boutique hotel on the island. Incredible facility, cliffside pool overlooking cruise ship bay, outstanding staff, concierge services and dining options. Worth the investment. Great location and fast airport transport. Highly recommend!
Stayed 3 nights in Aug 2023
Response from Katikies Chromata Team on 29 Sept 2023
Dear Robert,Your words of appreciation for the impeccable service provided by our dedicated team members truly touch our hearts. Our team takes great pride in ensuring that every guest has a remarkable experience, and your recognition of their efforts means the world to us.Thank you for taking the time to share your kind words, and please know that we are always here to welcome you back with the same level of warmth and dedication whenever you choose to visit us again.Warm regards,Katikies Chromata Team

10/10 Excellent

sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Katiklies is a classic Santorini hotel, nestled into the cliffs with a panoramic view of the bay. The staff were brilliant and we had an amazing time.
Stayed 4 nights in Aug 2023
Response from Katikies Chromata Team on 26 Aug 2023
Dear Sean, Thank you so much for your valued feedback!We will be delighted to see you again!Many Greetings from Katikies Chromata Team!

10/10 Excellent

jennife

Travelled with family, Travelled with partner, Travelled with group
A beautiful oasis of calm in a sea of people. Imerovigli is an amazing area to stay in Santorini, and the Katikies Chromata is absolutely perfect. The view is take your breath away, the rooms perfect, the staff very helpful, the restaurant spectacular. We left early mornings to explore and discover Santorini in peace and cool, returning to the hotel for the heat of the day to relax and enjoy the hotel’s gorgeous amenities. The place is as close to perfection as you can get.
Stayed 2 nights in Jul 2023
Response from Katikies Chromata Santorini Team on 18 Jul 2023
Dear Jennife,Thank you for taking the time to share your incredible experience at Katikies Chromata in Santorini. Your feedback fills us with immense joy and pride, and we are thrilled to have been a beautiful oasis of calm during your stay.It brings us great pleasure to learn that our hotel exceeded your expectations and that you found the view to be breathtaking. The picturesque vistas of Santorini are truly awe-inspiring, and we feel fortunate to be able to share this beauty with our guests.We are thrilled to hear that you found our rooms to be perfect, and our staff helpful. Providing excellent service and assistance is at the core of our mission, and we're glad our team could contribute to making your stay even more memorable.Your gracious comments about our place being close to perfection mean the world to us. We constantly strive to deliver the best possible experience for our guests, and your satisfaction is our ultimate reward.Once again, thank you for choosing Katikies Chromata as your sanctuary in Santorini and for sharing your remarkable review. Should your travels bring you back to the island, we would be honored to welcome you once again and provide you with another exceptional stay.Warm regards,Katikies Chromata Team

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Katikies Chromata Team on 1 Jul 2023
Dear Helen,Thank you for your excellent rating to our hotel and we look forward to welcoming you back again soon!Kind regards,Katikies Chromata Team

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space, great location, and AMAZING service
Stayed 3 nights in Sep 2022
Response from Katikies Chromata Santorini Team on 17 Oct 2022
Dear Raymond,Thank you very much for taking the time to share your experience with the Expedia community.We are absolutely delighted to know that you enjoyed your stay with us and that you appreciated our location, our spacious rooms and especially the quality of the service provided by our staff members.Once again thank you and we look forward to the pleasure of welcoming you back again soon.Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true 5 star experience
We booked this hotel while frantically dealing w a terrible hotel in Santorini. While it was more than double in price, it was all well worth it to experience the beauty that the island has to offer. Our room was perfect and the views of the caldera breathtaking. Our concierge Mary helped us plan our days and booked lunches and transfer to other parts of the island—she and the entire staff made our stay wonderful!
Stayed 3 nights in Aug 2022
Response from Katikies Chromata Santorini Team on 7 Sept 2022
Dear Guest,Thank you for taking the time to share your experience with the Expedia community. We are beyond honored to read that you has such a beautiful experience during your stay with us. We are also more than happy to know that the kindness and friendliness of our staff members contributed in making your stay even more special. Once again thank you for your positive feedback and we hope to have the pleasure of welcoming you back again soon. Warmest regards,Katikies Chromata Team

10/10 Excellent

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, staff, food and of course...views.
This is a special luxury property with a great staff, amazing breakfast and of course great views. The village of Imerovigli is one of the highest points along the rim of the crater and offers great sunset views from the northern edge of the village (a five minute walk from the hotel). It is centrally located and doesn't suffer from the hordes of sunset crowds of Oia and cruise ship crowds in Fira (a 20 minute walk). Most rooms are in caves, which sounds dreary but their large size, the architecture's soft forms, white walls and flooring and very thoughtful lighting create a welcoming feel and the quiet gave me the best sleep of any hotel on our trip. Many of the rooms (including ours) don't have private terraces so guests and staff pass by, just like in a hillside village, but people are focused on the steps and not you. If you really want privacy on your terrace check with the hotel. The hotel's Chroma restaurant is quiet, romantic and serves great food. Our server studied wines and provided a mini-lesson in the different wines of Santorini (worth trying many!)
Stayed 3 nights in Aug 2022
Response from Katikies Chromata Santorini Team on 7 Sept 2022
Dear Steve,Thank you for taking the time to write such a glowing and detailed review following your recent stay with us. We absolutely delighted to read that everything was up to your expectations and that you remained satisfied with our services and facilities. It gives also immense pleasure to know that you appreciated our food choices as well as the quality of the services provided by our staff members. Once again thank you for this heartfelt feedback and we hope to have the pleasure of welcoming you back again soon.Best regards,Katikies Chromata Team

10/10 Excellent

Ariel

Stayed 4 nights in Aug 2022

10/10 Excellent

Charley, east stroudsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities
very special view and staff is very helpful,
Stayed 3 nights in May 2022
Response from Katikies Chromata Santorini Team on 12 May 2022
Dear Charley, Thank you very much for taking to write a review following you recent stay with us. We are truly delighted to read that you enjoyed our stunning views and that you appreciated the kindness of our staff members. We already look forward to welcoming you back again soon! Best regards, Katikies Chromata Team

10/10 Excellent

Sean

Stayed 3 nights in Sep 2021

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view even more fantastic staff & service
We had a few gripes on or after arrival. No late night room service, the cold water not being cool enough for a face-wash, housekeeping overlapping with room service in a way that was a bit of a mystery. And perhaps the most stridently ridiculous: blaming the concierge for sending us to a (wonderful) restaurant because the path included a cobbled segment that made walking difficult in D&G heels. All of these complaints were unjustified. All my/our fault, caused perhaps by the shock of actually trying to relax for the first time in a Covid-stewed year. Undeterred, the manager, concierge and head of housekeeping responded magnificently. The bathroom water was always cool but not chilled as there is no underground water supply on Santorini. Would I like lots of ice? No less than 3 housekeepers attended our room (Room 24, private pool, highly recommended for private, villa-like feel) many times per day until we could barely step out of our swimming costumes before they were folded away. The lack of late night room service our first night was more than compensated by the manager offering us a complimentary dinner at the Chromata restaurant. Including cocktails and wine. Very classy, no fuss. The Chromata is the hotel you see on a lot of instagrams of Santorini. Tourists queue for selfies on the vertiginous white steps backed with an azure vista of the Caldera. I won’t forget that view but nor will I forget the absolute excellence of the management and staff here.
Stayed 7 nights in Aug 2021
Response from Katikies Chromata Santorini on 19 Aug 2021
Dear Simon, Thank you for posting such a wonderful review following your recent experience at Katikies Chromata. We are truly delighted to read that your stay exceeded your expectations followed by the kindness and the professionalism of our staff. At Katikies we always to strive to deliver the most memorable experience to our beloved guests, and comments like yours are so motivating to us and will serve as a source of inspiration for future improvement. Rest assured that your positive words have already been shared with the team. We really hope to have the pleasure of welcoming you back soon whenever your travels bring you back to Santorini! Warmest regards, Katikies Chromata Team

10/10 Excellent

Verified traveller

Stayed 7 nights in Jul 2021
Response from Katikies Chromata Santorini on 19 Aug 2021
Dear Guest, We would like to thank you for choosing Katikies Chromata for your stay and for sharing your experience with the Expedia community. We are delighted to know that everything was up to your expectations and we look forward to the pleasure of welcoming you back again soon! Warm regards, Katikies Chromata Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every aspect. 5 stars all the way! The customer service and staff were exceptional and made the stay so memorable. We will be back!
Stayed 3 nights in Jun 2021
Response from Katikies Chromat Team on 15 Jun 2021
Dear Guest, We are extremelly gratefull for your positive feedback and kind words ! Hope welcome you back soon !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Katikies Chromata team on 8 Jun 2021
Thank you for your positive feedback and look forward to welcoming you in the future !

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and delicious food
The staff here are so nice and friendly. The restaurant has delicious food. The only negative is that we had a hot tub in our room and it didn't really work....it didn't get very hot and blew our electric fuse everytime we used it. I'd definitely stay here again just get a room with out a hot tub.
Stayed 5 nights in Oct 2019
Response from Villa Katikies Team on 5 Nov 2019
Dear Kelsey, We are happy to know we were able to meet your expectations and that you had a wonderful stay at Villa Katikies. Also, we are really proud that our associates have contributed in some small way to making your experience with us a flawless one. Our team will definitely be congratulated for the care she provided to you and made your stay unforgettable! Thank you for being our guest! Hope to see you again in our properties! Sending our warmest regards!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, beautiful views, easy access to local market, restaurants. Extremely friendly and helpful staff on the property. Rooms service staff did a very good job day in and day out. Front desk staff very entertaining. Good amenities. Toiletries by Bvlgari- My favourite kind.
Stayed 3 nights in Oct 2019
Response from Chromata Santorini team on 4 Nov 2019
Dear Guest, Thank you for taking the time to share such wonderful feedback following your stay at Chromata Santorini. Your kind words will act as a source of inspiration to continue and provide exceptional services to all of our guests. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a excellent staff, location is great to see all areas of Santorini, the rooms were clean, and spacious, the restaurant and breakfast were outstanding. Excellent hotel, excellent stay.
Stayed 3 nights in Oct 2019
Response from Chromata Santorini team on 30 Oct 2019
Dear Guest, So rewarding to read your review and thank you for taking the time to write. We are so pleased that you enjoyed your stay and your comments have been shared with the entire team. Thank you as well for your remarks about our team members. We have indeed the great advantage to have such professionals in our team. We are looking forward to welcoming you back very soon. Yours sincerely, Chromata Santorini team

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious, staff is very helpful and friendly, and they make you feel very welcomed here. They go above and beyond to meet your expectations.
Stayed 2 nights in Oct 2019
Response from Chromata Santorini on 9 Oct 2019
Dear Guest, Thanks so much for choosing Chromata Santorini for your recent stay in Mykonos. It is wonderful to know you had a great stay with us and we met all of your expectations and that you especially enjoyed the level of service provided by our team and the facilities. We loved having you as our guest and hope to have the opportunity to welcome you back on a future visit. Best regards,

6/10 Okay

Kate

Stayed 3 nights in Sep 2019
Response from Katikies Santorini team on 5 Oct 2019
Dear Guest, Thank you for taking the time to share your latest experience at Chromata Santorini. We are glad that you appreciate both of our hotel location as well as the service offer by our team. However, we are sorry that you witnessed some areas of improvement. Your insight is indeed valuable to us and our teams are working on continuous imporvement . If you have any details that you wish to give us, don’t hesitate to contact us via email at marketing@katikies.com We would be happy to welcome you again in the near future Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing vacation.
Amazing. Great service.
Stayed 4 nights in Sep 2019
Response from Chromata Santorini team on 30 Sept 2019
Dear Guest, The entire team of Chromata Santorini were so happy to hear from you and we appreciate your efforts and time to share your great feedback following your recent experience with us. It thrills me that our property offered an experience that went above and beyond of your expectations to make your experience truly memorable. We can’t wait to see you on your next visit to Santorini. Best regards, Chromata Santorini team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Chromata Santorini team on 25 Sept 2019
Dear Robert, Thank you for taking the time to share your experience with us at Chromata Santorini. We look forward to welcome you again in the near future Best regards,

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Big disappointment
Hotel has very poor limited facilities, rooms are not comfortable (caves...) and there is no privacy at all unless you close your only window and avoid using your ‘balcony’. LOT of stairs to climb back & forward (no lifts), only very nice and unique view + view and more view. Sorry but no need to stay their for the view- just step in as many other tourists do - take your pictures, disturb the guests and move on to the next attraction
Stayed 5 nights in Aug 2019
Response from Chromata Santorini team on 30 Sept 2019
Dear Guest, Thank you for taking the time to share your experience following your recent stay with us. Clearly, your experience with us fell short of your anticipations. Our property enjoys many privileges that sets it apart. Although privacy in Caldera with the amphitheatric architecture everywhere may be subjective, most of our guests find it seclusive. We do hope to have the opportunity to restore your faith in the quality and value Chromata Santorini by welcoming you back in the not too distant future in an endeavor to showcase our elevated & curated offering. Kind Regards,

10/10 Excellent

Rushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Chromata Santorini team on 6 Sept 2019
Dear Rushi, Thank you for taking the time to write such a beautiful review. We hope to have the opportunity to welcome you back for a future stay. Best regards,

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Chromata Santorini team on 6 Sept 2019
Dear Grace, Thank you so much for such a wonderful review and for taking the time to write! We certainly take gratification in our superlative guest service, so to hear genuine praise of it is always heartwarming. We cannot wait to serve you again in the future, hopefully soon! Best regards

10/10 Excellent

Nathalie

Stayed 3 nights in Aug 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Chromata Santorini team on 6 Sept 2019
Dear Guest, We take pride in our customer service and its is wonderful to see our efforts reflected in our guests' comments. We hope to have the opportunity to welcome you again in the near future. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, bery accommodating and those views!!!! They are breathtakingly beautiful!
Stayed 2 nights in Aug 2019
Response from Chromata Santorini team on 14 Aug 2019
Dear Guest, We would like to extend our wholehearted thanks for your fabulous feedback and your kind words. We are really happy that you had an absolute relaxation during your stay at Chromata Santorini. It is always wonderful to read that we met and exceeded the expectations you had every time during your visit and just like yourself, we also believe that our team and their attention to details makes us different from other hotels and resorts. Warmest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Chromata Santorini team on 9 Aug 2019
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. Thank you again, and we look forward to seeing you on your next trip to Santorini! Best Regards,

10/10 Excellent

VictoriaB, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at. Location, staff, amenities were all fantastic. I hope to return some day.
Stayed 3 nights in Jun 2019
Response from Chromata Santorini team on 14 Jul 2019
Dear Guest, Thank you very much for the generous feedback on Expedia. I will pass on your kind words to my colleagues and I am sure that they will be happy that you were satisfied with their service. I am very glad that you had a wonderful stay with us and enjoyed everything that Chromata Santorini has to offered. We would love to welcome you back again in the not too distant future. Best regards,

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views - great service.
Rough check in that seemed to be a theme. Rooms are all very different and it caused a bit of consternation. The place is very clean, the views are large and strong. Be ready for steps and more steps. Not an issue for us but could be for some. Staff was super great. Helpful and friendly. Worked hard to please and shared good conversation with many. A bit out of town which made it a bit quite. We enjoyed that. Food at the hotel was of high quality. We enjoyed the sushi bar more than once. They only served high quality fish so the menu changed with availability. I view that positively. Small pool but lounge chairs set up in three locations at the hotel. Overall nice place.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Chromata Santorini team on 18 Jun 2019
Dear Guest, Thank you for taking the time to share your experience from your recent stay with us at Chromata Santorini. We look forward to welcome you again in the near future. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, Friendly staff. Amenities
Stayed 3 nights in May 2019
Response from Chromata Santorini team on 3 Jun 2019
Dear guest, Thank you for taking the time to share your positive review with the travel community. We will share your feedback among our team members with pride, and we hope to have the opportunity to welcome you again in the near future. Best regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019
Response from Chromata Santorini on 26 May 2019
Dear Mark, Thank you for your review. Your high ratings are well received and will serve as a source of inspiration to continue and provide exceptional experiences. We hope to have the opportunity to welcome you again in the near future. Best regards

10/10 Excellent

Fawzi, London, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the view is your main goal of staying at this property. All the staff is very courtois and helpful. Breakfast by the infinity pool or at your terrace is just the cherry on the cake.
Stayed 1 night in Apr 2019
Response from Chromata Santorini team on 3 May 2019
Dear Fawzi, We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued customers and appreciate your continued condescension. We look forward to seeing you again soon!

10/10 Excellent

Nixon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Chromata Santorini team on 19 Apr 2019
Dear Mr Nixon, Thank you for sharing your positive feedback with the travel community, and we would be glad to welcome you again in the near future Best regards,

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed 5 nights in Nov 2018
Response from Katikies Resorts & Club on 12 Nov 2018
Dear Guest, Your high ratings are well received, as they will serve as a source of motivation to coninue and offer 5-star experiences. Best regards,

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Katikies Resorts & Club on 19 Oct 2018
Dear Mrs Stacy, Thank you for taking the time to share your experience with the travel community. Your high rating are well received and will serve as a source of inspiration for continuous improvement. We hope to have the opportunity to welcome you again in the near future. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel Staff very friendly and helpfu.l Amazing views. Pool area very small and only accommodates 12 people and not all rooms have outdoor space. Food very average . Lots of steps so not suitable for aged or immobile.
Stayed 4 nights in Oct 2018
Response from Katikies Resorts & Club on 14 Oct 2018
Dear Guest, Thank you for taking the time to share such a wonderful review with the Expedia community. We are happy that our level of service met your expectations. Your recommendations will be shared with the management. We hope to have the opportunity to welcome you again soon . Best regards, Chromata Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it such a. Beautiful place beautiful staff great food and cocktails
Stayed 2 nights in Sep 2018
Response from Katikies Resorts & Club on 25 Sept 2018
Dear Guest, Thank you for taking the time to write a review on our Expedia profile. You high ratings are well received and will serve as a source of inspiration for future improvement. We hope to have the opportunity to welcome you again in the near future. Best regards,

10/10 Excellent

Hilary, Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chromata is a beautiful, quintessential Santorini hotel that’s conveniently located in Imerovigli (just north of the capital Fira, and about 20 minutes from Oia). White cave houses are the accommodation and feels very luxurious. We stayed in the most basic, double room. Room was small but we spent most of our time at the gorgeous infinity pool or exploring the nearby villages. Staff members were extremely attentive. We also utilized the concierge to book sailing excursion and airport transportation, which was very convenient. Everything was quite expensive, but relative to other Santorini luxury hotels, the Chromata provided the best value.
Stayed 5 nights in Sep 2018
Response from Angelika Anyfantaki on 14 Sept 2018
Dear Hilary, Thank you for your top rating. We hope to welcome you again in Santorini for another 5star stay. Best regards

10/10 Excellent

Gisele, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and very nice and helpful staff. The only thing that was not very comfortable is the small size if the pool as well as the pool side.
Stayed 2 nights in Sep 2018
Response from Angelika Anyfantaki on 8 Sept 2018
Dear Mrs. Gisele, Thank you for your top rating. We hope to welcome you again in Santorini for another 5star stay. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views of the Caldera
Perfectly positioned for some of the best views on the island. Staff super friendly. Rooms were on the small side but well maintained. Geared towards couples. Spa is actually on a sister property but Hotel will arrange for a free shuttle.
Stayed 3 nights in Aug 2018
Response from Angelika Anyfantaki on 8 Sept 2018
Dear guests, We are really grateful that you took the time to share your experience with us and we have taken notice of your comments, as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence. We do hope your concerns will not prevent you from coming back to our resort in the near future.

10/10 Excellent

Angela, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with an a exceptional view
Beautiful clean hotel. All the staff were friendly and they had excellent Customer Service. Also the staff went far and beyond to make our stay memorable. The hotel is about 20 minutes by walking to Fira. Exceptional views from which ever angel you look at from the hotel.
Stayed 3 nights in Aug 2018
Response from Angelika Anyfantaki on 29 Aug 2018
Dear Mrs Angela, Thank you for sharing you experience on our Expedia profile and the rest of the travelling community. We are glad that you enjoyed the facilities, food services and of course the level of service, and be sure that your kind comments are going to be delivered to our team members. Best regards

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Angelika Anyfantaki on 25 Aug 2018
Dear Guest, Thank you for your top rating. We hope to welcome you again in Santorini for another 5star stay. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2018
Response from Konstantinos Sigalas on 17 Aug 2018
Dear Guest, Thank you for your top rating. We hope to welcome you again in Santorini for another 5star stay. Best regards

6/10 Okay

I, Manchester, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Too expensive for each facilities
Room was outdated. Furniture is old Aircondition wasnt working properly. Bathroom facilities are old. When having a shower, there was water everywhere. Charing for coffee capsules is outragious considering we pay £500 per night. Only thing that saves this hotel is the beautiful views and the amazing staff.
Stayed 2 nights in Aug 2018
Response from Konstantinos on 2 Sept 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please that every year we make renovations in order to keep our hotel in the best condition and decoration. In addition note that immediate corrective actions have been taken in order to fix the problems that you mentioned. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views (though no complete sunset views) and great location!
Stayed 4 nights in Aug 2018
Response from Konstantinos Sigalas on 17 Aug 2018
Dear Guest, Thank you very much for your 5star review. We hope to have the opportunity to welcome you again in the near future. Best Regards

10/10 Excellent

Arbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Angelika Anyfantaki on 3 Aug 2018
Dear Guest, Thank you for this rewarding review. We hope to have the opportunity to welcome you again in the near future. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service & hospitality!! Restaurants top notch! Exclusive, amazing & the best of everything in the island of Santorini!
Stayed 3 nights in Jul 2018
Response from Konstantinos Sigalas on 31 Jul 2018
Dear Guest, Thank you for this rewarding review. I assure you that you kind comments on the team members and food services, will be shared with pleasure among the members of our staff. We hope to have the opportunity to welcome you again in the near future Best regards,