First, let me say, the staff are wonderfully helpful, starting with the young men that carry your luggage down and up the numerous stairs to the hotel. The view from our "cave room" was breathtaking!! When we arrived at the airport, the hotel arranged for a driver to meet us. After we were taken to our suite, we found the outdoor hottub was not functional- water was cold. But, they immediately upgraded us to a better suite, a delux cave suite which had an indoor and outdoor hottubs. Breakfast was included and they brought it to our suite at our specified time each morning and it was plentiful and delicious. We also ordered room service two evenings as we had a table and chairs on our patio. This food was also delicious. My only concerns was there were steps up to the bedroom without a rail on one side and when you reached the top, if not careful, you hit your head on the side of the cave wall. My husband and I are 63 and 73 and physically able, but it was scary at times. In addition, the concrete floors are slippery when wet, and I fell one time. No injuries. Just saying if you chose this room, u may want to be younger. lol.
It was like a dream- it was so beautiful. I would stay there again!