Although we arrived early the staff welcomed us and made sure our room was ready. The hotel is close to many of the city highlights we visited on the next day's city highlights tour (Plaza de Armas, La Monera, Santa Lucia, and the pedestrian shopping area). The complementary breakfast items were hot when they were supposed to be and well presented.
What a great decision we made to stay at the Hotel Galerias. Everything from the staff, to the decor, to the room, to the pool, to the restaurants was as good as we've ever experienced. No complaints at all.
Hotel was in a great location. Breakfast was included and made a good start to the day.
Room wasn't the cleanest, dust on the floor and a few hairs in the bathroom but not horrible or anything.
Has shuttle to the airport at reasonable price.
Situated in the historic centre of Santiago, the Paris-London district, an area which has been declared as national heritage …More
Had a great stay at the Mercure Hotel on O'Higgins Blvd (Central Santiago). Hotel is modern and well appointed and is centrally located. Especially enjoyed the front desk staff who were very polite and gave helpful tips on locations to visit. The Brieakfast buffet was very good and enjoyed the service of the staff throughout the hotel. I booked 4 rooms for a total of 6 travelers and all were very happy and satisfied with the accommodations. and of course, we liked the "nice" price we received by booking with Expedia. I selected the Mercure "name" having had good experiences with the chain in Paris, in prior years. Highly recommend this property. Rate it 4.5 stars.
We really enjoyed our stay at Hotel Gen. We felt that the staff was super friendly and always went above and beyond (in particular they were really great with my 5-year old). The bed was super comfortable which is what we needed after traveling for over 24 hours to get to Santiago. The breakfast was delicious in the morning. We would definitely stay again.
Traveller from South Portland, ME
Gen Suite and Spa is a modern 3 star hotel in Santiago and architectural gem in the heart of the city. Full of amenities …More
we had the loft apartment and enjoyed the views across the roofs.
we needed a doctor and Caroline, the receptionist, was extremely helpful and we are very grateful to her.
we appreciated the central position so near the underground and the many restaurants nearby.
we recommend the hotel.
Dominated by high-rise buildings, Santiago Center is the city's financial and political hub. The area's diverse residential community is met daily by the working masses coming into the city via the modern and easy-to-use public transportation system. Panoramic mountain views from almost every vantage point serve as a reminder of the pristine nature bordering Santiago's fast-paced urban core.
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