Warm welcome. Only complaint is that for three out of our five days stay our television and all televisions in the hotel were not working because of a broken mother board which the hotel was waiting to replace.
Large, clean, and comfortable room. Pricey but par for the area. All employees extremely friendly and helpful. Nice café to sit and wake up in the morning. Location immediately adjacent to beach and across form Santa Monica Pier hard to beat. Pillows way too stiff for comfort, but no huge problem. Bizarre and annoying big brother system for nicking folks who use the mini bar - makes you wonder what else they are monitoring. Staff were quick to provide us a mini fridge for our personal use when requested. Need to trigger that have to push call button on each of the two lifts individually...
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