Ratings based on 798 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. The staff was friendly.

Posted 20-May-2015
Pros: Room was spacious.
A shuttle took us downtown Santa Fe. That was great since parking in downtown Santa Fe is hard to come by. The staff was excellent answering our questions.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom colorado

Kind staffs and delicious breakfast

Posted 11-May-2015
We had a family travel to Santa fe and stayed there for two nights. All my family had great impression when we arrive and check in for kind staff her name was Sandy. Other staffs are all kind and the breakfast was also delicious. I applied for membership of this hotel and will use Hyatt place whenever I have chances.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-May-2015
Pros: Large shower.
Cons: Colder refrigerator and add a microwave to the room. Loved the large shower.
Location: Excellent location not far from the plaza where all the shopping is.
Great experience. Hotel staff was very courteous. Nice continental breakfast.
5 out of 5
Recommended
for Families
by A verified traveller

Great hotel with friendly staff

Posted 22-Apr-2015
Pros: Breakfast, cleanliness, quiet, large rooms.
Cons: not much!
Location: near main roads, but not downtown
We loved our stay at this hotel. The suites are very nice for families. We also appreciated that the hotel was set back a little from the main road (unlike all the other hotels around it), because it made for a quieter stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Stay!!

Posted 20-Apr-2015
Pros: Everything!
Cons: All Good!
Location: 10 min drive from Old Town Square.
This Hotel was a very great place for me and my large family to stay! We had a beautiful and comfortable room with plenty of space, the pool and hot tub was clean and warm, and breakfast was superb! The staff also provided us with microwave and dishes to eat our lunch before we left town!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ca

A little too far from downtown Santa Fe

Posted 16-Apr-2015
Pros: Enjoyed everything
Cons: Signage off Cerrillos is very difficult to find
Location: A distane frm town
Enjoyed the overall stay at the Hyatt...enjoyed the pool and hot tub.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Apr-2015
Pros: The staff was readily available. They are professional and respectful.
Cons: Parts of the building are looking in need of repairs. Exterior wall could use a new coat of paint. Some areas could use a new coat of paint.
Location: We went to the Santa Fe Plaza. We also went hiking in Taos. There is many other activities to do.
It was a pleasant stay. Staff was courteous and very professional.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome

Posted 13-Apr-2015
Pros: Everything
Cons: Nothing
Location: Omg this place was the center everything you possibly want to do. Morning staff gave great ideas and tips on where to go. Everything was 15 mins away
The morning staff was awesome! Anything you needed done! Fast and quick! Free breakfast was nicely set up with lots of options. Wonderful accomidation! Room was beautiful and loved everything in it. Easy temp controls and slept wonderful through the night. Great family fun environment .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Arizona

Welcoming. Staff extremely accommodating.

Posted 05-Apr-2015
Pros: It is light and modern.
Cons: None, just for it to remain consistent
Location: Although we were knew comer. After exploring the city thought it as being the perfect place to stay in terms of location.
Felt at home. Even if the property was tucked away, good location and accessible. Despite being a busy place it was quite. Enjoyed rooms set up.
5 out of 5
Recommended
for Families
by A verified travellerfrom Denver,CO

Hidden gem near the highway...

Posted 31-Mar-2015
The staff was friendly, and the guests felt much like family. Free breakfast lent itself to conversations with hotel management and others traveling. The rooms were spacious and clean. I will be sure to stay here again when I return to Santa Fe.