Ratings based on 760 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom pleasanton ca

Resort fee hell!

Posted 30-Mar-2015
Pros: Pretty drive up to the resort.
Cons: Re decorate ,soundproof rooms and update windows so you can't hear the plane flight path your in.
Location: beautiful area once you pass the cemetery. Close to ocean and hiking areas.
Old 70'decor. Sound proofing needs upgrades between rooms! And if you want to eat on site you get to be surprised with a $30 resort fee on top of the $100 bill for appetizer 2 drinks and salads if you make reservations through Expedia! Food and service great.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Mar-2015
i asked for room with a view and i was given one facing the pool not the forest. a little bit disappointing, but it is ok we were just there for the night.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Posted 15-Mar-2015
Quiet resort, comfy bed. A little overpriced over all. $30 daily resort fee seems a little excessive. Older rooms
3 out of 5
Recommended
for Everyone
by A verified travellerfrom newport beach, ca

Chamimade

Posted 09-Mar-2015
Santa Cruz is not that great first of all. It's not a clean place. This was one of the nicer hotels there but it needs maintenance. I could hear rats in the walls at night. The rooms are decorated in 70s decor, or haven't been updated since the 70s. They charge a lot compared to what you would get in other cities. Stay in Monterey if you can. Staff is very friendly, though.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Posted 01-Mar-2015
Beautiful scenery, perfect place to relax! Food was great both breakfast and dinner with an overview of santa cruz. Bed wasn't to comftroble but then again we have a themperpedic. overall good beautiful resort.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel experience in Santa Cruz

Posted 25-Feb-2015
Beautiful wooded campus. Rooms are modern spacious and clean. Very comfortable beds with outstanding linen. Was only a short stay so we did not get to enjoy everything the hotel has to offer. Will be going back again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco

Perfect location and staff

Posted 23-Feb-2015
First time staying here and it was such a great experience. Wil defiantly go back.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel, good restaurant with ocean view

Posted 23-Feb-2015
Pros: Very comfortable, good location for experiencing Santa Cruz
A little expensive for a room that opened onto the parking area, but other than that, great experience.
4 out of 5
Recommended
for Everyone
by A verified traveller

Stay was nice! Pet friendly was a plus!

Posted 20-Feb-2015
We stayed for a night and it was a nice lil getaway. We have a lil pup and he was able to go everywhere with is. There's also a dog menu at the restaurant. Trails were nice, bed was comfy. They gave us a free upgrade which was great!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Jose

Pet friendly yet very classy.

Posted 17-Feb-2015
Pros: Pet friendly, clean, beautiful location, family friendly.
Cons: Better/more signs on the hike. It was very easy to get lost or turned around.
Location: We went to the beach for the day in Santa Cruz.
We stayed here for a quick evening trip to SC and it was perfect! We brought along our dog for the first ever pet related trip and I couldn't have asked for better accommodations. The grounds were clean and spacious, the hospitality was very nice, and it was very pet friendly, family friendly and yet very classy. We took a beautiful hike on the trails and were very pleased. A better map and better signage would have been helpful as we got misguided on the hike. But it was beautiful for kids, adults and dogs alike. Expedia did not tell them we had a pet so communication went awry someplace but they took us in. Registration took a while but it was worth it. Thank you!!