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Reviews of ibis Barcelona Santa Coloma

2 out of 5
ibis Barcelona Santa Coloma
Avinguda de la Pallaresa, 73-79, Santa Coloma de Gramenet

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 330 reviews" "
Rating 8 - Good. 142 out of 330 reviews" "
Rating 6 - Okay. 24 out of 330 reviews" "
Rating 4 - Poor. 9 out of 330 reviews" "
Rating 2 - Terrible. 4 out of 330 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel, very modern and clean. The reception staff when I stayed were exceptional. Very helpful with arranging taxis and always happy to help and very polite. Thanks.
Stayed 1 night in Mar 2024

10/10 Excellent

Valentin

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

4/10 Poor

Marek

Stayed 1 night in Sep 2023

8/10 Good

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Guillermo, Santa Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent two weeks here in August 2023 to visit my daughter who studies in Barcelona. The attention that the staff provides is really outstanding, from the interns doing rotations at the front desk to the fixed staff working there including the staff at the bar, at the restaurant and the management staff. Everybody goes out of their way to make sure your stay will be unforgettable. Arriving at 11:00 am and finding a room ready for me (when the check in time was at 14:00) is something to be grateful for. The rooms are impeccably clean and with modern equipment. The WiFi is fast and easy to connect to. Nothing failed during those two weeks. At about half the stay I was approached by some of the management staff because apparently there was a water leak above my room (I never noticed anything). The changed me to another room and graciously provided me with a voucher for two free drinks at the bar. Really the stay at this property has been amazing in a trip that had to be perfect and special, and the people at Ibis did all they could to make sure that was how it would turned out. Kudos to this hotel. Of course it is worth to stay here. At the end of the day, who cares if there is no pool or gym? What was really necessary (clean rooms and excellent attention) was there. And all with a very accessible price. I cannot recommend this property enough.
Response from Ibis Barcelona Santa Coloma on 22 Sept 2023
Thank you for taking the time to write a review. I am delighted that you enjoyed your visit.Our staff is proud of such a comment.We hope to see you soon.Best regards.

10/10 Excellent

Viralkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean place with reasonable connections to the city. Not much around from dining point of view.
Stayed 2 nights in Aug 2023

4/10 Poor

Mohsinkhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Recepción IBIS on 30 Aug 2023
Estimado Sr. Mohsinkhan,Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Barcelona Santa Coloma.Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas.En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia.Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo.Reciba un cordial saludo.

8/10 Good

Saru

Stayed 4 nights in Jun 2023

6/10 Okay

Altagracia

Travelled with group
Disliked: Staff & service, room comfort
It was ok but not enough space, bed too small
Stayed 1 night in May 2023

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service
Great welcoming staff, were able to get early check-in which is unusual. Short walk through an interesting neighborhood to the redline metro. Good breakfast included.
Stayed 3 nights in May 2023

10/10 Excellent

TAREQ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in this hotel with my friend.. its a very nice hotel and very clean.. the area is a little bit far from the center but it wouldn't be an issue since the subway can drop you 500 meters away from the hotel but keep in mind that subways are available from 5:am to midnight (12:00am) otherwise you will need to use certain buses or Uber... I didn't use uber in barcelona because public transportation is excellent breakfast is good but I would suggest more egg based options.. rooms do not include safe boxes... the staff are very professional and the area is good all in all it was a pleasant experience and I give it the five stars 🌟
Stayed 2 nights in May 2023

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice local neighborhood walking to metro. Directions well indicated on posts otherwise we could not find it. Excellent breakfast.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Nigel

Stayed 1 night in Apr 2023

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A life time experience.
It was amazing, I liked everything about the hotel, location, cleanliness, service and the kindness of the staff, I'll certainly recommend Ibis to family and friends. Thanks.
Stayed 6 nights in Jan 2023

10/10 Excellent

Edward Ade

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Alessandro

10/10 Excellent

Babar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Babar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Parking is 10$ a day.
Stayed 7 nights in Aug 2022
Response from Jose Miguel Soto - Director on 31 Oct 2022
Hi JohnThanks for taking the time to leave us a comment!We will try to improve our performance a bit more for the next time receive a full star review from you!Regards

8/10 Good

Zelio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2022

10/10 Excellent

Ivan, Hialeah

Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower in terrible shape, they advertised the hotel as bein in barcelona, is not. Room stunk
Stayed 2 nights in Aug 2021

10/10 Excellent

Herine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
No water, no kettle, nothing except room, I would not stay and not recommend to anyone! Sorry
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good WiFi, nice position. Good breakfast
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel: price, cleanliness friendly staff, great location, close to metro station and a very good breakfast. We were happy with our choice and definitely would stay here again.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

ANGELA PATRICIA

Business traveller
Liked: Cleanliness, staff & service, room comfort
Todo bien excepto el olor a cigarrillo en la habitación
Stayed 3 nights in Sep 2019

8/10 Good

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good and the hotel was clean with good furniture bed. Very comfortable bed especially the double bed size.
Stayed 3 nights in Aug 2019

10/10 Excellent

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great choise
A good choise for me and my daughters. Easy to get to the hotel. I left my car in the garage, and to visit Barcelone we took the metro. Easy to take the hight way to go to France
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Good place .. only drawback is the location, it’s pretty far from the main attractions
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Bibi Waheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Cristian, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent price with good metro connection
- Nice breakfast, but can be improved - Great wifi connection - Clean and cosy neighbourhood - Left our bags in a secured room after checkout and safely collected them in the evening (no extra cost)
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
The room was a bit dated but it had a nice view and is more than suitable for business travel. Area is great and Metro is 7 min walk.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Better than expected
Clean, friendly staff, well-situated. Newer building.
Stayed 2 nights in Feb 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Josh, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel/staff, close enough to walk to metro
Staff were brilliant, hotel clean and drinks/food reasonably priced. Close enough to walk to the metro and only a 20 min trip into Barcelona central, would definitely stay there again.
Stayed 5 nights in Sep 2018

8/10 Good

Joe, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was in a built up area with shops and restaurants around- of a fairly basic nature. The car park provided the hotel is 10 Euro per night, and down tight winding bend to level minus 4. Breakfast was a little disappointing, but not bad for 7 Euro.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice functional hotel with safe location and great breakfast.
Stayed 4 nights in May 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad restaurant
Food extremely poor and very very limited choice. Ordered lasagne and chips and out came a small square of microwaved goodness and a bowl of slated crisps
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean, wonderful, helpful staff.