The rooms are wide and comfortable! It was convenient considering location next to a metro line, in front of Levi Stadium, and next to a freeway. I was lucky to stumble upon the deal. I was attending a wedding and coincidently it was next to the hotel (Hilton) that the reception was located. Very friendly and professional staff.
I was only there for a conference which happened to be in the same hotel. The weekend prior, I stayed in a pricey "four-star" hotel in Chicago's downtown and aside from being in the center of the metropolis of Chicago, it had nothing on the Biltmore. Staff attentiveness, good food in the restaurants, all machines working in the easily found gym, and it probably helped that my room was upgraded at the last minute for whatever reason - all made for a perfect stay. I had stayed here before years ago, and it was good back then. But this time, it was great.
The concierge that I spoke to was very professional and yet friendly. He made me feel welcomed. Breakfast was delicious, buffet with all the good stuff, definitely didn't taste "cheap". I'm definitely coming back to stay whenever I get a chance to.
Thanks for a great experience!
We have been staying here since it was the Hotel Sierra. The breakfast selection is still good, although I do miss the hot chocolate. Still have green apples upon arrival during the week (and by asking on week-ends and holidays). We were here for Thanksgiving and when we asked if we could have a couple of apples, the manager provide us with a bagful! The one bedroom suite is large with added privacy of the french doors. Convenient location, easy access to freeways. This hotel is located in a condo community (lots of restaurants, two parks, a library, huge Safeway, bakery, coffee shops, the list goes on...)
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