Full-sized fridge, microwave, oven, stovetop
Check availability

Reviews of Moxy Santa Barbara

3.5 out of 5
Moxy Santa Barbara
12 E Montecito Street, Santa Barbara, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 776 reviews" "
Rating 8 - Good. 226 out of 776 reviews" "
Rating 6 - Okay. 78 out of 776 reviews" "
Rating 4 - Poor. 36 out of 776 reviews" "
Rating 2 - Terrible. 19 out of 776 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The decor was unique
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are a little thin. I could hear everything going on in the hallway or the guy throwing up in the next door bathroom. But all in all it was very nice place and would stay there again.
Stayed 1 night in Feb 2024

8/10 Good

Suzanne, Inverness

Travelled with family
Liked: Cleanliness, staff & service
I stayed at this property when it was under its previous ownership which seemed much more appropriate than Marriott. Rooms are TINY, windows single pane and right next to railroad track. Pool seemed nice - didn't have time to go in but all other facilities and amenities off site. So given the price......
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and great area for coffee, wine and exploration
Stayed 1 night in Dec 2023
Response from Maya on 16 Dec 2023
Hello, Stephanie! We're glad you left a review and enjoyed your stay! We hope to see you again next time!

6/10 Okay

Thach, Dublin

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was really nice! The room was tiny, the bathroom missing a hanger, the bunk bed was extremely dangerous, two loose handles, ladder slide off and the steps hurt the kid feet when climbing up/down, and when the bed down, the sharp corners if not careful will split someone head/face, and one of the closer door came loose! The property was also under construction so… Way over price and a very dangerous stay.
Stayed 1 night in Nov 2023
Response from Maya on 16 Dec 2023
Hello, Thach. We're sorry about the issues you encountered during your stay but thank you for telling us about your safety concerns. We're glad you stayed with us at The Waterman.

4/10 Poor

Robert

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Considering location and price expected much more. Staff unhelpful nor customer oriented. Parking at $35/night without describing why - resort fees, pool, accessories nothing
Stayed 1 night in Sep 2023

8/10 Good

Stephanie

Stayed 1 night in Sep 2023

10/10 Excellent

Kelly

Stayed 1 night in Aug 2023
Response from Maya Cooks on 9 Sept 2023
Thank you for your review Kelly! We are happy that you enjoyed your stay with us. We would love to see you again soon!

2/10 Terrible

Jaspar

Travelled with family
Disliked: Staff & service
SCAM
This is NOT a hotel, not even a B&B and shouldn’t be listed on this site. No food service, no staff onsite after 21:00 and excruciatingly expensive. A complete Scam.
Stayed 1 night in Jul 2023
Response from Maya Cooks on 9 Sept 2023
Hello, Jaspar. We are sorry that you had an unsatisfactory experience. We really appreciate your review and will improve using your comments in the future. Staff unfortunately leaves at 5:30pm and we have no complimentary breakfast but we do serve pasteries in the morning. I am sorry that the Expedia page for our hotel had inaccurate information. We hope that you give us a try again in the future. Take care!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Staff was super friendly and helpful. Everything was clean always. Very good location can walk anywhere. My only complaint is not actual closet to hang clothes. Very small room. But otherwise a great spot!
Stayed 3 nights in Jul 2023

2/10 Terrible

Shira

Stayed 1 night in Jul 2023

2/10 Terrible

Nanis

Stayed 3 nights in Jun 2023

2/10 Terrible

Hugo

Stayed 1 night in Jun 2023

6/10 Okay

victoriano

Liked: Staff & service
In room we saw spiders. Also their didn't clean up the room.
Stayed 2 nights in Jun 2023

8/10 Good

Jason

Stayed 1 night in Jun 2023

10/10 Excellent

Simon, Santa Ana

Travelled with partner
Liked: Staff & service, property conditions & facilities
Welcome drinks and open kitchen for Publix use was a very nice touch, unfortunately weather was too chilly to use the nice outside amenities. Lots of breweries/winery within walking distance including some great restaurants. Hotel was very nicely designed and simple with a great ambiance, however prepare to use lots of towels (plenty for 2 provided)for the floor once someone takes a shower if you like it dry (think bathrooms in Japan). It was a great place for a weekend getaway, front desk staff were super friendly and accommodating. The night desk gentleman was stern to be quiet when we did walk in a little drunk late at night but I'm sure the other guests appreciated it haha. Would def recommend and come back when I have the chance.
Stayed 1 night in May 2023

8/10 Good

Robert

Stayed 1 night in May 2023

2/10 Terrible

Renee, San Diego

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verona

Stayed 1 night in Apr 2023

4/10 Poor

Brian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Needs better windows
The sound of the freeway is overwhelming. Hard to hear anything else.
Stayed 1 night in Mar 2023

10/10 Excellent

esther

Stayed 1 night in Mar 2023

8/10 Good

Amy

Stayed 2 nights in Aug 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - very friendly staff, bonus that it's dog friendly. Incredibly walkable to awesome areas of the Funk Zone. Cozy rooms but have everything you need for a few nights.
Stayed 1 night in Jul 2022

6/10 Okay

Chloe

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Andrea

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
This is a well placed hotel, and the staff was nice. However, the cost was really twice as high as it should have been. The rooms are quite small, not even room for a chair, and no bedside tables, plus the extra nightly $30/night parking fee is not reasonable considering the overall price of the room. It is pet friendly, which is nice, for another additional fee of $50/night.
Stayed 2 nights in May 2022

10/10 Excellent

Dawn, Camarillo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Everything was excellent.
Stayed 2 nights in Apr 2022
Response from Jean-Luc Laramie on 30 Apr 2022
Good afternoon Dawn, Thank you for such a wonderful review from your stay at The Waterman. We are glad to see you enjoyed your time in Santa Barbara and we cannot wait to welcome you back. The Waterman Crew

8/10 Good

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location for walking to the pier and shops/restaurants within the Funkzone. The room was clean, however probably the smallest room we've ever stayed in. The staff was excellent. Overall, a bit pricey for the size of the room but you're paying for the location.
Stayed 2 nights in Apr 2022
Response from Jean-Luc Laramie on 30 Apr 2022
Good afternoon Dwayne, Thank you for such a wonderful review. We are glad to see you loved our FunkZone location and that our staff made such a positive impact on your stay. We cannot wait to welcome you back next time you are in Santa Barbara. The Waterman Crew

8/10 Good

michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small but completely appropriate use of space. Fun design Wish bathroom and hall way doors were sealed more on bottom for privacy/noise
Stayed 1 night in Apr 2022
Response from Jean-Luc Laramie on 30 Apr 2022
Good afternoon Michele, Thank you for the 4 star review from your recent stay at The Waterman. We are happy to hear you enjoyed your stay. We are still going through a room renovation and appreciate the feedback on the sealing around the doors. We are looking into a fix for this and cannot wait to have you stay with us again next time you are in Santa Barbara. The Waterman Crew

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay. Our room wasn’t ready till about 7 due to some circumstances but we were comped for half of the room. I would have wanted the entire night comped but we
Stayed 1 night in Apr 2022
Response from Jean-Luc Laramie on 30 Apr 2022
Good afternoon Jonathan, Thank you for your recent review of your stay at The Waterman. We are glad to see you enjoyed the stay, even though we did have an issue in your room prior that day. We hope you think of us next time you are in Santa Barbara. The Waterman Crew

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing stay! The rooms and entire property are beautiful and modern. The manager, Jean Luc was very hospitable and made sure our stay was perfect. I highly recommend!
Stayed 1 night in Apr 2022
Response from Jean-Luc Laramie on 30 Apr 2022
Good afternoon Jennifer, Thank you for your review from your stay at The Waterman. We are glad to see that you enjoyed your stay and that I made such a positive impact. We hope to see you again next time you are in town. Jean-Luc Laramie

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun!
It was a fun hotel. The beds were very comfortable. Great stay.
Stayed 1 night in Mar 2022
Response from Jean-Luc Laramie on 30 Apr 2022
Good afternoon Danielle, Thank you for the positive review. We are glad to see you enjoyed your stay and cannot wait to welcome you back to Santa Barbara. The Waterman Crew

8/10 Good

rose

Stayed 1 night in Mar 2022

8/10 Good

Mayela, Mckinney

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel is really nice, stuff is supper friendly and ready to help. Location it’s great, it’s just a lot of noice from the street, and other rooms. They offer free coffee in the morning which was good to have.
Stayed 1 night in Mar 2022
Response from Jean-Luc Laramie on 30 Apr 2022
Good afternoon Mayela, Thank you for the positive review. We are glad to see you enjoyed your stay and cannot wait to welcome you back to Santa Barbara. The Waterman Crew

10/10 Excellent

Lindsay

Stayed 4 nights in Feb 2022
Response from Jean-Luc Laramie on 30 Apr 2022
Good afternoon Lindsay, Thank you for the positive review. We are glad to see you enjoyed your stay and cannot wait to welcome you back to Santa Barbara. The Waterman Crew

4/10 Poor

Ali

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location, but doors are very loud when they shut. Woke up numerous times throughout the night because of noise. Talking through the walls, doors slamming, etc. Didn’t realize there was no fridge in the room. I don’t remember the last time, I did not have a fridge in the room. My husband is insulin dependent, so this was a biggie for us. The staff was nice enough to let us use the communal refrigerator, but was uneasy leaving prescription insulin unattended.
Stayed 1 night in Feb 2022

8/10 Good

Cat

Stayed 1 night in Feb 2022

10/10 Excellent

David

Stayed 1 night in Feb 2022

4/10 Poor

Joel

Stayed 2 nights in Jan 2022

10/10 Excellent

Lorena, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff at the front desk. The three young ladies were friendly and accommodating to our needs. Best customer service. Will definitely stay again.
Stayed 1 night in Jan 2022

10/10 Excellent

Muhammad Haris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and clean. Very close to the pier, funk zone and downtown. Good eateries nearby.
Stayed 1 night in Dec 2021

10/10 Excellent

Seu

Stayed 1 night in Nov 2021

10/10 Excellent

Martha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A mi familia y a mi nos gusto mucho . Los cuartos son pequeños pero esta perfecto para un fin de semana, nosotros somos 5 y nos toco 2 literas y una cama individual. A los niños le encanto, todas las camas tiene conecciones USB. El baño es pequeño pero muy limpio y perfecto para una ducha rapida.
Stayed 1 night in Nov 2021

10/10 Excellent

Ty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Jeannette

Stayed 1 night in Nov 2021

10/10 Excellent

Paul

Stayed 1 night in Sep 2021

10/10 Excellent

Elisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay so close to everything.
Stayed 3 nights in Sep 2021

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was a mini trip within a vacation from san diego by train. We were unfamiliar with the area and were on foot. The property was clean and well maintained. The lobby provided a communal kitchen and we were welcomed to use it and store perishables if needed as there weren't any fridges in the room. There was a small variety of food options available. The room was small but quaint. We didn't need much more than a bed anyway. Bed was comfortable. The bathroom was compact and very unique. What we found most intriguing was how high the ceiling was and how a second bed folded out above the main bed, likely for children. The staff was wonderful and accommodating. This hotel was ideally located between the beach and downtown shopping.
Stayed 1 night in Sep 2021

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was amazing. The ladies at the front desk were professional, friendly and courteous. I appreciated their knowledge of the area. I was a little disappointed in the pool area. Specifically, the pool itself seems to have a rust buildup around the walls of the pool. So there is a brown tinge to it.
Stayed 2 nights in Aug 2021