Front of property

Reviews of Castillo Inn at the Beach

2.5 out of 5
Castillo Inn at the Beach
22 Castillo St., Santa Barbara, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 730 out of 1041 reviews" "
Rating 8 - Good. 245 out of 1041 reviews" "
Rating 6 - Okay. 46 out of 1041 reviews" "
Rating 4 - Poor. 15 out of 1041 reviews" "
Rating 2 - Terrible. 5 out of 1041 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Inair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and comfortable space. No hassle parking.
Stayed 1 night in Apr 2024
Response from Front Desk on 17 Apr 2024
Hello Inair, thank you so much for staying with us. We are glad to hear you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the inn. The room was big and comfortable. The bed and pillows were nice and firm and comfortable. The staff was friendly and helpful and the Chad's Cafe recommendation for breakfast was awesome.
Stayed 1 night in Apr 2024
Response from Front Desk on 10 Apr 2024
Hello Christopher, thank you so much for staying with us. We are very happy to hear that you enjoyed the room and our staff was able to help. We greatly appreciate your kind review.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and very affordable for the area!
Stayed 1 night in Apr 2024
Response from Front Desk on 9 Apr 2024
Hello Pam, thank you so much for staying with us. We are glad to hear that you enjoyed your stay and we appreciate your kind review.

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Great motel. Very well designed rooms. Walking distance to harbor. Short drive to everything on state street or nice walk.
Stayed 1 night in Feb 2024
Response from Front Desk on 9 Apr 2024
Hello Grant, thank you so much for staying with us. We are glad to hear that you enjoyed your stay and you found our location convenient. We hope to see you again soon.

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 9 Apr 2024
Hello Lianne, thank you so much for staying with us. We hope that you enjoyed your stay and we appreciate your feedback.

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a great price in a great location!! Very clean with a comfortable "feel". Staff was pleasant and accommodating. Was worried about noise because the walls are thin, but they have a strict noise policy and it was no problem. The location is amazing... walked to dinner on the wharf, and to breakfast on the main drag and to the beach. Highly recommend!
Stayed 1 night in Apr 2024
Response from Front Desk on 6 Apr 2024
Hello Kerry, thank you so much for staying with us. We are glad to hear that you enjoyed your stay with us and that you found our location convenient. We appreciate your kind review and hope to see you again soon.

10/10 Excellent

Sandra, San Clemente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the Harbor. Pretty quiet. Comfy beds. Nice kitchen. Walked to several restaurants for dinner. Park across the street.
Stayed 2 nights in Apr 2024
Response from Front Desk on 6 Apr 2024
Hello Sandra, thank you so much for staying with us. We are glad to hear you enjoyed the room during your stay and we greatly appreciate your feedback.

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with good access to beaches and State Street. No pool or spa and no common are to sit outside.
Stayed 2 nights in Mar 2024
Response from Front Desk on 4 Apr 2024
Hello Owen,t hank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on 2 Apr 2024
Thank you for the review

8/10 Good

David, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 1 Apr 2024
Thank you for staying with us.

8/10 Good

Jan, Cupertino

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You can walk to the beach and the pier.
Stayed 1 night in Mar 2024
Response from Front Desk on 30 Mar 2024
Hello Jan, thank you for staying with us. We hope you enjoyed your stay and we appreciate your feedback.

10/10 Excellent

John, Pocatello

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, with Spanish Architectural feel and quaint spirit. I'd love to go back. It would have been nice if the TV worked, but it was late, and we needed our sleep. The area around the hotel is wonderful, the pier, restaurants, State Street shops, and the ships on the horizon. We love Santa Barbara!
Stayed 1 night in Mar 2024
Response from Front Desk. on 27 Mar 2024
Thank you for staying with us. Our apologies that the T.V Signal kept going in and out it was a very unusual windy day.

8/10 Good

Stefanie

Stayed 1 night in Mar 2024
Response from Front Desk on 14 Apr 2024
Hello Stefanie, thank you for staying with us. We hope you enjoyed your stay and we appreciate your feedback.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Front Desk on 25 Mar 2024
Hello David, thank you for staying with us. We are glad to hear that you enjoyed our location. We appreciate your feedback.

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place the family suite was perfect for our needs and the staff was super friendly and helpful. The family suite was better equipped than most overpriced airbnb's had eveything to make dinner and breakfast we ate in a couple fo times. Easy access off highway and to many shopping points. We went up to Goleta to hit the big box stores for some food. Can be a little noisy due to traffic at peak times but for the price and convenience I'd rather stay/recommend here than ocean/main street facing suites and higher prices that hear auto and pedestrian traffic and even worse. Stearns wharf just a short walk away. Highly recommend this hotel.Loved it would stay again in a heartbeat.
Stayed 2 nights in Mar 2024
Response from Front Desk on 25 Mar 2024
Hello Bruno, thank you so much for staying with us. We are glad to hear that you and your family enjoyed the suite during your stay. We greatly appreciate your kind review and we would love to host you again in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice room with a balcony. Great location for walking to beach and restaurants.
Stayed 2 nights in Mar 2024
Response from Front Desk on 21 Mar 2024
Thank you for staying with us

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice quaint property and very nice to have the patio
Stayed 1 night in Mar 2024
Response from Front Desk on 21 Mar 2024
Thank you for staying with us

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
great stay overall
Stayed 2 nights in Feb 2024
Response from Front Desk on 18 Mar 2024
Hello Michael, thank you for staying with us. We are glad to hear you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024
Response from Front Desk on 6 Apr 2024
Hello Joseph, thank you so much for staying with us. We hope you enjoyed your stay.

8/10 Good

Ron

Liked: Property conditions & facilities
Could have more restaurants in the area.
Stayed 1 night in Mar 2024
Response from Front Desk on 16 Mar 2024
Hello Ron, thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite. Room was large, clean and had character.
Stayed 1 night in Mar 2024
Response from Pete on 15 Mar 2024
Nicholas, we appreciate the feedback. Glad you had a nice stay at our Inn!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 15 Mar 2024
Thanks Mark!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean close to harbor
Stayed 1 night in Mar 2024
Response from Pete on 15 Mar 2024
Thanks Michael, we sure do love being near the water. See you next time!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, comfortable room
Stayed 1 night in Mar 2024
Response from Pete on 15 Mar 2024
Thanks Tim, glad you enjoyed your stay! We hope to see you next time you're in town.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Front Desk on 9 Mar 2024
Hello Michael, thank you so much for staying with us. We hoped you enjoyed your stay with us and we appreciate your feedback.

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed the not so large property. room with patio a plus. and liked that there is a 2 bedroom with kitchen option. beach and harbor within a short walk
Stayed 3 nights in Feb 2024
Response from Front Desk on 5 Mar 2024
Hello Agnes, thank you for staying with us. We are glad to hear that you enjoyed our suite and found our location convenient for your stay. We hope you would consider us again in the future.

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome, highly recommended
Stayed 1 night in Feb 2024
Response from Front Desk on 24 Feb 2024
Hello Jonathan, thank you so much for staying with us. We are glad to hear you enjoyed your stay and we greatly appreciate your kind review.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location not a 10 minute walk to State St restaurants and a 2 minute walk to the beach! Great value for the location. Appreciated the free parking!
Stayed 1 night in Feb 2024
Response from Pete on 22 Feb 2024
Hi Jennifer, we are so happy that you had a good stay with us here. Thanks for the feedback, and we hope to see you next time you're in town!

10/10 Excellent

Freda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room with nice patio and easy walk to beach and restaurants.
Stayed 1 night in Feb 2024
Response from Front Desk on 15 Mar 2024
We are so glad you had a nice stay, Freda! See you on your next visit to Santa Barbara

10/10 Excellent

Doyle

Stayed 1 night in Feb 2024
Response from Management on 20 Mar 2024
Thank you for your feedback! We look forward to your next stay with us.

10/10 Excellent

Jessie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Front Desk on 17 Feb 2024
Hello Jessie, thank you so much for staying with us. We hope you enjoyed your stay and we greatly appreciate your feedback.

8/10 Good

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Person in the front desk is nice
Stayed 1 night in Feb 2024
Response from Front Desk on 14 Feb 2024
Thank you for your feedback. We do hope to see you back soon :)

10/10 Excellent

Karam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean! Will say the train is a bit noisy at night given its close to the railway but stay was super easy and a super close walk to the water
Stayed 1 night in Feb 2024
Response from Front Desk on 14 Feb 2024
Thank you for staying with us! Hope we see you again soon.

10/10 Excellent

Nerissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed several times at The Castillo and have never been disappointed. Service is friendly and efficient. The rooms are spacious and clean. Parking is free. Easy walking location to the train station and restaurants.
Stayed 2 nights in Feb 2024
Response from Front Desk on 4 Feb 2024
Thank you Nerissa, See you back soon :)

10/10 Excellent

rosario

Stayed 1 night in Jan 2024
Response from Front Desk on 21 Jan 2024
Hello Rosario, thank you so much for staying with us. We hope you enjoyed your stay and we appreciate your feedback.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stellar room, outstanding location. I don’t want to leave.
Stayed 1 night in Jan 2024
Response from Front Desk on 20 Jan 2024
Hello Alan, thank you so much for staying with us. We are very glad to hear you enjoyed your room and our location. We would be happy to host you again in the future.

10/10 Excellent

Danny, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 16 Jan 2024
Hello Danny, thank you so much for staying with us. We hope you enjoyed your stay and we appreciate your kind review.

10/10 Excellent

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 14 Jan 2024
Hello Rob, thank you so much for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Get Away
We stayed five days, our longest of three stays here. Great room, decent sized, excellent bed and bathroom. Great shower with plenty of hot water, 11 minute walk to Brophy Bros. Walking distance to downtown, .75 - 1.5 miles each way. Good base for our trips around the area.
Stayed 5 nights in Jan 2024
Response from Front Desk on 13 Jan 2024
Hello Robert, thank you so much for staying with us. We are glad to hear that you enjoyed the room and found our location convenient for your stay. We hope to see you again soon.

10/10 Excellent

DROR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 12 Jan 2024
Hello Dror, thank you for staying with us. We hope you enjoyed your stay and we appreciate your feedback.

8/10 Good

Theodore

Liked: Cleanliness, staff & service
It was dated, but clean with a comfortable bed. It had a filtered water faucet in the bathroom, which was an unexpected luxury in an otherwise non-luxurious environment. No problems. My wife and I enjoyed ourselves.
Stayed 1 night in Jan 2024
Response from Front Desk on 12 Jan 2024
Hello Theodore, thank you for staying with us. We are working to renovate the property as soon as we can but we are glad to hear you enjoyed your stay nonetheless with no issues. We greatly appreciate your feedback.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
stayed here for one night and had a very nice experience. Front staff was very friendly. The room was clean and bed/linens were comfortable! Towels were soft! My only suggestion would be add a small microwave. The location was perfect and very walkable to the pier and restaurants.
Stayed 1 night in Jan 2024
Response from Front Desk on 14 Jan 2024
Hello Mary, thank you so much for staying with us. We are very glad to hear that you enjoyed the room and our location. We appreciate your suggestion of a microwave and we will look into it. Thank you for your kind review.

10/10 Excellent

GAIL

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 9 Jan 2024
Hello Gail, thank you so much for staying with us. We appreciate your feedback and we hope you enjoyed your stay.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and comfortable, staff friendly and professional. Would stay again.
Stayed 1 night in Jan 2024
Response from Front Desk on 9 Jan 2024
Hello Julia, thank you so much for staying with us. We are glad you enjoyed your stay and we would enjoy hosting you again in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
An ok budget inn near main attractions…
It was decent, short distance from State St, pier, and beach. Rooms are a bit outdated and in-room AC wasn’t the best. Staff was friendly though.
Stayed 2 nights in Jan 2024
Response from Front Desk on 9 Jan 2024
Hello, thank you for staying with us. We apologize that the AC in the room did not meet your expectations. We will work to resolve that as soon as we can. We appreciate your feedback.

10/10 Excellent

venetia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk on 9 Jan 2024
Hello Venetia, thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Erica

Stayed 2 nights in Dec 2023
Response from Front Desk on 9 Jan 2024
Hello Erica, thank you so much for staying with us. We hope you enjoyed your stay and we hope we would consider us again in the future.

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills close to beach
Nothing fancy but very clean and close to everything. Friendly and courteous staff. Cute outside patio for dining
Stayed 1 night in Dec 2023
Response from Front Desk on 31 Dec 2023
Hello Robyn, thank you so much for staying with us. We are glad you enjoyed our patio area and that our staff was able to help. We appreciate your kind review and we hope you would consider us again in the future.

8/10 Good

Jessica

Stayed 1 night in Dec 2023
Response from Front Desk on 16 Jan 2024
Hello Jessica, thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Carl

Stayed 1 night in Dec 2023
Response from Front Desk on 31 Dec 2023
Hello Carl, thank you so much for staying with us. We appreciate your feedback and we hope you would consider us again in the future.