Dear Lina,Thank you for sharing your feedback with us! We're glad to hear that your kids enjoyed the evening show. We appreciate your insights about our hotel rating as well. Your comments help us improve our services.

Dear Alfonso,I'm sorry to hear about your experience. Your feedback is important to us and we will address these issues promptly to ensure a better stay for our guests. Thank you for bringing this to our attention.

Thank you for your comments and sharing your experience with other travellers. It had been a pleasure to have you here and we are looking forward to seeing you again in the near future.Kind regards,

Thank you for such a high score. We are happy to read that you enjoyed your stay with us.We hope to see you again in the near future.Kind regards!

Dear Guest, We like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. We greatly appreciate your patronage and look forward to welcoming you again. Best regards, Customer Care

Dear Guest,We are deeply concerned to read about your experience and extend our sincerest apologies for the numerous issues you encountered. It is disappointing to hear that your stay did not reflect the high standards we strive to uphold.Upon your departure, we reviewed our records and found that the incidents mentioned were not reported to our reception during your stay. We deeply regret any miscommunication or oversight that may have occurred. Had we been made aware of these issues at the time, we would have taken immediate steps to address them and ensure your comfort.While we regret that we did not have the opportunity to resolve these issues during your stay, we would appreciate the chance to discuss your experience further.We apologize once again and hope to have the opportunity to provide you with a much-improved experience in the future.Kind Regards,

Dear Mark,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our hotel's location and food offerings.At MGM Golf Plaza, we strive to provide our guests with a memorable and enjoyable stay, and we're delighted that we could contribute to your satisfaction.Your feedback is immensely appreciated and serves as motivation for us to continue delivering exceptional service and experiences.Warm regards

Dear Megan,Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay.We regret to learn that your room was not prepared promptly for your 3 pm check-in time and that the cleanliness and functionality of the bathroom did not meet our usual standards. Please be assured that we take your feedback seriously, and we will address these issues with our housekeeping and maintenance teams to prevent recurrence.Regarding the pricing of our buffet and drinks, we understand your concern and will review our offerings to ensure they align with our guests' expectations.We value your recognition of our friendly staff and would like to express our gratitude for your understanding.Kind regards

Dear customer,Thank you for taking the time to share your experience at our hotel. We appreciate your feedback and are delighted to hear that you had a pleasant stay. Our focus is to provide a comfortable and functional space for our guests, and we take note of your comments. We are glad that you enjoyed our diverse and well-presented buffet options. We look forward to the opportunity of welcoming you back in the future.Best regards

Dear Mr/MsThanks for taking the time to share your experience we are terribly sorry you had such experience we just wanted to point out a few things, During checking process with provide information which includes about the tap water and also specifies request information for mattress type and as for the rug anti slip this is sort of thing you can always request upon arrival, in any case we still regret the unfortunate events and reitarete our customers to always provide their requests at front desk, All the Best, Regards

Dear customer.We are so pleased to see this comment. All our staff strive to get the best experience for our customers.Looking forward to seeing you again.

Dear Jason, We appreciate you taking a minute of your time to tell us about your experience in our apartments, and we are happy to know that you loved it. We hope to see you back very soon. Kind Regards, GMGPZ

Dear Ed, Thank you very much for taking a few minutes to comment on our accommodation. We are pleased that you noted that the breakfast and the hotel met your expectations. We hope you come back to stay with us, once again thank you. Kind regards

Dear Dean, Thank you very much for taking a few minutes to comment on our accommodation. We are very happy to know that you are always back and your accommodation was what you expect it to be, and that our staff has made such a good impression. We are so pleased, that you have mention the quality of the food in our restaurant and also, that you found it very safely due to the Covid circumstances. We hope to see you back soon. Your review made our day. Thank you! Kind Regards, GMGPZ

Thank you so much for your review about our hotel. Due to the COVID-19 we couldn´t provide you with the best experience but if you give us another chance once everything get back to he normal we will provide you with our best service. Regards

Dear Claire, Thank you so much for your recent review about our hotel. We are so happy that you found your stay with us pleasant because the view. We hope to see you back soon. Regards

Dear Anonymous, Thank you so much for your feedback. Regards

Dear Anonymous, Thank you so much for your feedback. Regards

Dear guest thank you for your review!

Dear Anonymous, Thank you so much for your feedback. Regards

Dear guest, thank you for taking the time to rate us. We are really pleased to hear that you had a great experience with us. We hope we can see you back in the future, we will be very glad to welcome you back here Kind regards

Dear guest, We would like to thank you for the lovely review of your stay at our hotel. We are very pleased to know that you found our staff to be excellent. It will be a pleasure for us to welcome you again. Kind regards, Grand Muthu Golf Plaza Hotel

Dear Wendy, Thank you very much for your excellent comment also providing the beautiful photos. We are glad to hear that your stay was fantastic in our hotel. Regarding your comments on the room, we will pass them to the rest of the departments in charge, to improve. About the training we will transfer your words to the specific department. We will be happy to welcome you again. Regards. Reception team

Dear Line, Thank you very much for your excellent comment. We are happy to know that your stay in our out of your liking, and that you will enjoy our breakfast with pleasure. We will transfer your opinion to the rest of the team that will welcome you. In reference to the pool for health, hygiene and personal issues its use is not allowed until 9:00 am. We look forward to welcoming you again. Regards. Reception team

Querido Anonymous, Gracias por su valoración. Estaremos encantados de volver a recibirle en nuestro hotel. Saludos. Equipo de recepción.

Dear guest, On behalf of the entire staff of Grand Muthu Golf Plaza, we would like to thank you for leaving these excellent comments regarding your vacation with us. We are glad to know that you enjoyed your stay with us. It is always a pleasure to receive such positive comments about our complex and our team, as these excellent comments help us to continue growing and to offer our clients the best of us. Thank you again and we are looking forward to welcoming you again very soon. Kind Regards Billy Diaz Reception Manager