Very comfortable hotel situated in the heart of San Marco, close to San Marco square and other tourist attractions. Very helpful staff, always cheerful and courteous. Room was clean and well maintained. Breakfast well presented and wide variety of food available.
"Close to all San Marcos and Venice have to offer "
We had a very pleasant 4 night stay at the PB in late March. Weather was hit and miss so it was nice that the hotel was in a good location close to many restaurants and shopping and also had a good bar. In particular our bartender Giampaolo was a great host to us. When we were looking for a real Venice "authentic" pub and restaurant, he literally closed the bar temporarily and walked us over to it, and ensured that we got a table. Outstanding customer service! The rest of the hotel staff was equally great. We were originally given a handicap accessible room and they accommodated bumping us up to a bigger room th next night which was nice. Overall we would stay at the Palace again!
We had a magical holiday in a beautiful part of the world. The surroundings were breath taking and rendered us speechless. We had time to sight see, take in the history and time to relax and wind down.
We had a wonderful stay at this delightful hotel right in the heart of Venice , an oasis of calm with a wonderful roof garden looking towards The Campanile.The staff were friendly and helpful and the level of service exceptional.
Our room, we were given an upgrade , was charming ,the breakfasts very good and we would certainly recommend this to our friends and hopefully stay here again.
I guess what I was imagining it to be like, and what it actually was like was where I became disappointed.
The location is really great, you can walk to St Mark's Basilica and St Mark's Square where there's a lot of activity. It's literally right at your front door in this hotel. But that was kind of all I liked about it.
Hotel staff were as nice as they could be.
The hotel seems very old, not too clean.
It looks like they used old drapery curtains maybe as the top blanket for the bed, so we pretty much put those aside and did not use.
The bathroom was very small, and construction was weird. standup shower, where you can't really even raise your arms to wash your hair without hitting your elbow against the shower wall. No place to put your soaps in the shower, but if you tried to open the shower door to grab your soaps off the sink the door would hit the shower handle and turn off the water. The sink was leaking when it was used, this was fixed same-day after making a complaint so that was nice. There were fly-type nats on the ceiling and a corner of the shower too, maybe they were drinking the water? Made me uncomfortable to shower though. And the window of course in the bathroom is right next to the toilet, so don't have the curtain open when you're using the toilet or preparing for a shower.
I paid extra for the "Grand Canal View" which wasn't really a view at all to be honest.
But the reason why I'd recommend this hotel is because of the location.
Could not believe how close we were to St Marks Square a two minute walk! To visit Venice had been a dream of mine that i never thought would be realised. No matter how much you talk about Venice, no matter how many photographs you take and show you cannot do it justice. My husband could not get enough of the atmosphere the architecture everything!I
He, like me is telling all his collegues that if they have a wish list put Venice on it because its unbelievable! Thank you Venice for letting us share a part of you, we will be back,
San Marco (St Mark’s) is quintessential visitors’ Venice. The Piazza San Marco, famous for its pigeons, campanile, basilica, Palazzo Ducale (Doge’s Palace) and expensive cafes, is unmissable. The waterfront views are legendary and more gondolas depart from here than anywhere else in the city. In season the Piazza teems with day trippers though just a block or two away streets are quiet and offer more museums and palaces to explore.
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