Exterior
Check availability

Reviews of Best Western Plus Big America

2.5 out of 5
Best Western Plus Big America
1725 N Broadway, Santa Maria, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 586 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 70 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent with choices. The king bed is very comfortable and the place is really quiet.
Stayed 1 night in Apr 2024
Response from Big America Staff on 23 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Response from Big America Staff on 23 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

8/10 Good

ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free coffee and fresh fruits are available throughout front Office hour, not sure if it is 24 hours. Neighborhood is good enough.
Stayed 1 night in Apr 2024
Response from Big America Staff on 17 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a night on our recent road trip. Our room was clean and a little bigger than other motels. It was nice to have the sitting area in the bathroom. The breakfast was good and we enjoyed the fancy coffee machine. The property felt safe and we would stay there again next time we're in the area.
Stayed 1 night in Apr 2024
Response from Big America Staff on 17 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

8/10 Good

Thao Ker

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and checking out was a breeze. Breakfast was great. Very convenient to store and restaurant. Only complaint was TV didn’t work while we was there and bathroom door doesn’t lock but other then that it was a nice 3 day stay with family.
Stayed 3 nights in Apr 2024
Response from Big America Staff on 12 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, good value including free breakfast
Stayed 1 night in Mar 2024
Response from Big America Staff on 12 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Franceska

Travelled with family
Liked: Amenities, property conditions & facilities
Always customer service friendly
Stayed 3 nights in Mar 2024
Response from Big America Staff on 12 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

catherine, selma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well kept. Plenty of parking spaces.
Stayed 1 night in Mar 2024
Response from Big America Staff on 12 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

8/10 Good

Christian

Liked: Cleanliness, staff & service
Very outdated
Stayed 1 night in Mar 2024
Response from Big America Staff on 12 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Jannell

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Our check in was easy and our stay was wonderful.
Stayed 3 nights in Mar 2024
Response from Big America Staff on 12 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

6/10 Okay

Merwyn

Business traveller
Disliked: Staff & service
No frills hotel that is all you need for a one or two night stay. Room was spacious, gym on site had one eliptical, treadmill, and bike and full free weight set which is nice. Microwave and dridgecin room is a plus. Breakfast avaliable, nothing to my liking, but many others were eating. I infomed the front desk on check out that I had gotten a soda from the vending machine (and brought it full up) on site, and that it had expired two months ago, I know they're not the ones who stock them so i wasnt expecting a refund, bit thouggt they might give me info on who to contact or a address it, they didn't.
Stayed 1 night in Mar 2024
Response from Big America Staff on 12 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

2/10 Terrible

Mara

Stayed 1 night in Mar 2024
Response from Big America Staff on 12 Apr 2024
Thank You for staying with us! We are so sad to see you didn't thoroughly enjoy your stay with us. We do hope that you let us know at the front desk about any issues that we can amend to make your next visit better! We do hope you'll choose to stay with us again in the future!

6/10 Okay

Rajmeet

Travelled with group
Liked: Staff & service
This property was a little hard to find. Overall the stay was pleasant, but the property is a little on the older side, and the bathroom has a damp odor which was our biggest complaint. The room was overall clean and so was the lobby. The staff were so nice and kind and free breakfast was offered where we had a nice variety of food. Overall, I would recommend staying here for a night or two.
Stayed 1 night in Mar 2024
Response from Big America Staff on 12 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Big America Staff on 12 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Mitzi

Stayed 1 night in Mar 2024
Response from Big America Staff on 12 Apr 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stayed!!! The staff service was excellent.
Stayed 1 night in Mar 2024
Response from Big America Staff on 13 Mar 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Big America Staff on 13 Mar 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

6/10 Okay

Jacob

Business traveller
Liked: Staff & service
Disliked: Cleanliness
There were some brown stains on the underside of the comforter, and the toiletry bottles weren't full when I got there (so, left there from the last guests I assume?) With that being said, they did offer some refund and the room was fairly spacious. I'm not a fan of double-decker hotels where the room opens to the outside, but that's not something they can really change.
Stayed 4 nights in Mar 2024
Response from Big America Staff on 13 Mar 2024
Thank You for staying with us! We are so sad to see you didn't thoroughly enjoy your stay with us. We do hope that you let us know at the front desk about any issues that we can amend to make your next visit better! We do hope you'll choose to stay with us again in the future!

8/10 Good

Kryzialo

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was quiet, affordable, I ate waffles everyday lol. Staff was friendly, the only 2 takeaways I had was the decor/ furniture could use an update. The remote did not work, we called the front desk about it and they said they’d send someone over but the never did. Other than that I’d still stay here again :)
Stayed 4 nights in Dec 2023
Response from Big America Staff on 13 Mar 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and very spacious.
Stayed 1 night in Feb 2024
Response from Big America Staff on 13 Mar 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff was very helpful and friendly. Unfortunately, the room had a very strong bleach smell.
Stayed 1 night in Mar 2024
Response from Big America Staff on 4 Mar 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

8/10 Good

Deanna

Travelled with family, Travelled with family and small children
Liked: Amenities
Great stay thanks
Stayed 1 night in Feb 2024
Response from Big America Staff on 4 Mar 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Yesenia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy with the location of my room which was upstairs towards back of the parking lot. I wanted a quiet area to relax. The room was spacious and very clean. I also enjoyed the breakfast. Staff was friendly.
Stayed 1 night in Feb 2024
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

2/10 Terrible

John

Disliked: Amenities
No TV
Stayed 1 night in Jan 2024
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so sad to see you didn't thoroughly enjoy your stay with us. We do hope that you let us know at the front desk about any issues that we can amend to make your next visit better! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious with a large bathroom and had nice extra features like a mirror vanity and a wet bar sink area. The staff were very professional and friendly.
Stayed 1 night in Jan 2024
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y servicial. Además de brindarnos information acerca de las actuales promociones. Tuvimos un descanso excelente en la habitación sin perturbaciones. El desayuno fue amplio en opciones y de buena calidad.
Stayed 1 night in Jan 2024
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to lay your head
This hotel was conveniently located with plenty of parking. The room was nice sized with a reasonably comfortable bed. They should upgrade their in-room coffee! Maxwell House???
Stayed 1 night in Jan 2024
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Jessica

Stayed 1 night in Jan 2024
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

José Alfred

Stayed 1 night in Jan 2024
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Russell

Welcoming staff.
Stayed 1 night in Jan 2024
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Rachel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Our check in was easy, and all of the staff were dog friendly, and helpful with guiding us on where to shop and give our dog a bath. And despite the number of work trucks in the lot at night the hotel was extremely quiet. Our room was clean and the bathroom was surprisingly large and comfortable. We would stay here again.
Stayed 1 night in Jan 2024
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in my room needs cleaning
Stayed 1 night in Dec 2023

6/10 Okay

Lerushka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so sad to see you didn't thoroughly enjoy your stay with us. We do hope that you let us know at the front desk about any issues that we can amend to make your next visit better! We do hope you'll choose to stay with us again in the future!

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Ok outdoor entry hotel.
Did not realize at first that the rooms open to the outside. Corner room was very spacious. A/C didn't appear to work as expected but room temperature was not uncomfortable. Breakfast was ok, have to request yogurt from staff and only non-fat available. Waffle makers worked as expected.
Stayed 2 nights in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

8/10 Good

miriam

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great mgmt
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

6/10 Okay

Saswat

Travelled with family
Outdated tv and some table lamps not working. Very small bath gels, etc just useful for one bath and not even replaced after room service
Stayed 3 nights in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so sad to see you didn't thoroughly enjoy your stay with us. We do hope that you let us know at the front desk about any issues that we can amend to make your next visit better! We do hope you'll choose to stay with us again in the future!

6/10 Okay

SANTHOSH

Stayed 3 nights in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so sad to see you didn't thoroughly enjoy your stay with us. We do hope that you let us know at the front desk about any issues that we can amend to make your next visit better! We do hope you'll choose to stay with us again in the future!

4/10 Poor

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so sad to see you didn't thoroughly enjoy your stay with us. We do hope that you let us know at the front desk about any issues that we can amend to make your next visit better! We do hope you'll choose to stay with us again in the future!

8/10 Good

Marcia, Westfield

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and huge bathroom
Stayed 1 night in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Aurelio, Belmont

Stayed 1 night in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Hui Ju

Stayed 1 night in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Laurence

Liked: Staff & service, amenities, property conditions & facilities
Great for people and dogs!!
Stayed 1 night in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

6/10 Okay

Jacquelyn

Stayed 1 night in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so sad to see you didn't thoroughly enjoy your stay with us. We do hope that you let us know at the front desk about any issues that we can amend to make your next visit better! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Big America Staff on 22 Feb 2024
Thank You for staying with us! We are so glad to see you thoroughly enjoyed your stay with us. We do hope that during your stay you had the chance to enjoy some of our amenities such as the heated pool/spa, fitness center and our lovely breakfast! We do hope you'll choose to stay with us again in the future!

10/10 Excellent

Chereddy Venkata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mamie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and great shower
Stayed 1 night in Dec 2023