I stayed here the first and last night of our trip. The hotel was very clean and kept up well. Our room both nights were unfortunately facing the back so we didn't have much of a view. The location is an easy drive into Old San Juan and we learned our last night that there are a few places to eat and a grocery store down the street to the right of the hotel. Staff was friendly and helpful with directions to the forts. Will consider staying again for our next trip!
just what is needed.. Staff was great, lobby is clean and modern, room has everything you need, breakfast had more than expected, coffee available all day in lobby, nice pool, and nice gym. the hotel is surrounded by restaurants, other great hotels, bars, a Walgreens and cvs right in front. the walgreens is great if you have kids and need any snacks milk etc.. they also sale liquor.. the parking is a little tricky to get to because is behind the hotel and is only one way roads. I had no problems with noise from the street and we stayed on the 4th floor but if you have the option to stay in an upper floor go for it. Great stay!
eli from Orlando
Diamond Palace Hotel Casino offers extraordinary on-premises hospitality facilities- including three restaurants- a sky-high …More
Stayed here before and after a recent cruise. Across from cruise terminal, but our cruise ended up using the other area across town. Despite this we had a wonderful stay. Staff was very helpful and hotel was clean and neat. Great rooms with all necessities. Will stay here again in the future and would gladly recommend it to anyone else looking to stay in Old Town San Juan. Restaurants are within walking distance and there is a free tram that goes around this area to the fort and back.
Excellent hotel with its own distinct charm, we got to know all of the staff very well and they were incredibly helpful regarding suggestions for local eats/drinks; we absolutely loved the rooftop. There is no better place to stay in old San Juan.
Everybody was willing to help us and recommend us the best of the city, places to go and activities! We are super happy withy the hotel, staff in general and the beautiful island! Excellent trip and price!
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