We stayed for three nights in November and were completely satisfied with our experience at this hotel. The staff was super friendly and answered all my questions. Our room was amazing, #1102, right in the corner with windows on 2 walls, both ocean views. Within walking distance of so many great restaurants, shopping and of course the beach. Breakfast was a nice bonus also. We are definitely planning to come back to Puerto Rico in the future for a longer trip and would stay here again.
Misty from Wisconsin
Diamond Palace Hotel Casino offers extraordinary on-premises hospitality facilities- including three restaurants- a sky-high …More
We checked in and Calvin did a wonderful job telling us about the area and making recommendations on what we could do and where to eat. We stayed 5 days and this has been the best hotel we have stayed at in our travels. It isn't very big, but there is a nice pool, a bar, and it is more authentic than a chain hotel.
Hotel El Convento was a great place to stay. The staff was very helpful and kind. The room was large and very clean. The fan and air conditioner kept the room at a good temperature. It was lovely to have the bed turned down with a chocolate and classical music waiting for us at the end of the day.
The hotel is very well kept. The room (Traditional King) was spacious and very comfortable. Also, the hotel location is amazing; everything is within reach!!! During the day you can wander thru Old San Juan streets, shops and museums; at night, unwind in its restaurants, bars and bistros. I'll definitely stay here again!!!
From the moment you arrive, you are welcomed as though you were a long-time friend or frequent guest. Staff goes out of their way to attend to your every need...instantly! This was the first time that I didn't have to wait more than a mere few minutes to get a response to my needs.
Very convenient for the trade show or convention tourist. Great facilities for families, although a hefty walk if you want to be 'in the thick of things' in Condado or Old San Juan....Nothing a short cab ride wouldn't take care of though.
Definitely will go back!
The hotel staff is exceptional. Over a minor inconvenience they gave us a complimentary bottle of champagne and wanted to make sure we were taken care of in every way including directions to local sites to see. I would and will be staying here again.
serious travlr from Colorado
La Terraza de San Juan is a charming and cozy building located on Calle Sol in the heart of Old San Juan. This is the perfect …More
When we arrived at Casablanca, Miguel, the man at the desk, came out to help us bring in luggage and tell us where to park. He was so friendly and helpful. We stayed tow nights and were sad to leave. I'll be back for sure.
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