When we arrived at Casablanca, Miguel, the man at the desk, came out to help us bring in luggage and tell us where to park. He was so friendly and helpful. We stayed tow nights and were sad to leave. I'll be back for sure.
We arrived a few days prior to the cruise. Hotel is across the street from ship port. Casino on site.The hotel had our room ready. It was clean and walking distance to everything! They held our bags until we were ready to get on the ship. We hung out in the pool located on the 9th floor and it has views of the port. My husband lost his wallet in the hotel prior to cruise. The hotel found it and called him. I was happy everything was in it! They get Kudos for honesty and integrity. Overall, the hotel room is okay. Considering the amount of time we spend in the room it was great. Location and quick access to the port was our concern. We took advantage and took the ferry over to Catano and toured Bacardi. We walked to the fort and shopped old San Juan. Wonderful restaurants in walking distance but we were told by other hotel guests the food at the hotel was great.
The staff was really nice and they had good coffee for everyone.
The breakfast is free and is definitely a plus. the only problem for us was that the window is not really window. You see half a meter until a wall. The room is very humid but I guess that's the case for every places in old san juan after rain.
La Terraza de San Juan is a charming and cozy building located on Calle Sol in the heart of Old San Juan. This is the perfect …More
The hotel has a lot of inside and beautiful outdoor space to wander around. The room was spacious, comfy and clean. The power outlets were very conveniently placed, so that keeping a charge in our mobile devices close to the bed was no problem. Being located right at the Condado area means that you can just walk right out of the hotel and have dinner at the many restaurants in the area or just have nice relaxing walk. Recommended !
We stayed in one of the presidential suites and it was amazing! There was a large living space area with dining table, furnished kitchen with granite counter tops and lovely master bedroom with jet bathtub. The staff was excellent and directed us to some of the best meals we had while staying in San Juan. For the price and location, this hotel can't be beat.
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