Stayed here before and after our cruise in San Juan. Close to airport (10 min drive), cruise terminal (5 min drive), Old San Juan (5 min drive) and walking distance to beach. Super nice staff!! They let us store our bags after we checked out and before we checked in on both ends of our trip. One staff member helped us all of carry our group's 10 bags and wouldn't even take a tip! Him and everyone else on the staff on both stays was super friendly. They printed off directions for us as to where we wanted to go, gave us a map (a real map, not a cheap tourist map) to borrow for the day. We had 3 different rooms for our group and each room was unique and overlooked the courtyard and various common areas on the grounds. Lots of small gardens, a nice small pool with a waterfall, benches, planters etc all in a safely enclosed area that is locked from outsiders. There is a nice bar on premise although we didn't use it. We stayed somewhere else a few blocks away from here last year for about the same price and this was WAY better than that and exceeded our expectations. It's not the Marriott, but for the money its super clean and cozy. The rooms are not old or dirty looking and have more of a comfy cottage feel with clean comfortable beds, nice decorations and flat screen TV's with over 100 channels. The rooms we stayed in were pretty good size too. I would highly recommend this place, and we will definitely stay here again on our next cruise out of San Juan.
Overall, we were pleasantly surprised and look forward to our next visit! The hotel was recently updated and the decor was modern and sleek. Rooms are very clean and furnished with modern furniture, LCD satellite TV, A/C, ceiling fan, laminate flooring, modern linens and bathroom has a nice-sized shower. There is valet parking for a nominal fee. On the second floor, there is a great terrace, which is where the simple continental breakfast is served daily. There is no elevator and we didn't see any rooms on the ground floor, so you may want to consider that if you have mobility issues. The only downside to the rooms is there are no chest of drawers or dressers, only floating shelves, so you either have to place your clothes on the open shelves or leave them in your suitcase. Our room had some hangars near the door. Also, there is no seating other than the bed, which was fine with us since we were only in our room to sleep. I had no complaints whatsoever, the staff was very friendly, and Casa Condado was a great find in Condado! Also, the Metro Bus to Old San Juan is a block away and only 75 cents!
We loved the look of this hotel. Beautifully done. The personnel were friendly and helpful. Our room had a lovely private veranda. We loved the shower in our room. The view from the rooftop is spectacular and the rooftop decor is exquisite.
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