Room was clean and appeared recently remodeled. Great location adjacent to freeway and across from factory outlets. Check-in should have gone smoothly and didn't. Upon entering lobby at 4:15, staff not present. Went to locate and she appeared from rear. Had prepaid for two rooms on my card. Staff said we were listed as two to one room. I explained I had been precharged for two. She alleged again that we were reserved for one room. I showed her my e-mail confirmation for one adult in two rooms. She became defensive and stated that I had not stated that I registered these rooms individualy under two separate names. I stated that the site asked me for the name of each party, for each room, and that I had paid on my credit card. It didn't seem to occur to her to ask how the parties had been registered. She assigned us two rooms on separate floors without asking if we prefered adjacent rooms. She gave us two adjacent rooms upon my request. Upon entering my assigned room, I saw that the former customers had left their clothes and luggage on the bed. My partner called her and the rep asked me to come back to the lobby. I stated no, and to please have the cards delivered to my partners room. Another staff member showed up shortly with cards for another room. She began to leave without taking the cards from the occupied room. Is this the best you can do, Comfort Inn management?