Sheraton Palo Alto Hotel (Palo Alto, United States of America)

Rooms & Rates

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Discounts may be offered to children of certain ages.

Room type

Standard room


		1 king2 doublePremium bedding. Desk. Television with cable/satellite channels and pay movies. Internet access (surcharge). In-room safe. Complimentary newspapers. Bath amenities include hair dryer and designer toiletries. Clock radio, hypo-allergenic bedding, and iron/ironing board. Air conditioning. Turndown service available on request. Non-Smoking.

King club level - 20% off Food & Beverage


		One king bed. Desk. High-speed Internet access (surcharge). Cable/satellite TV with pay movies. Clock radio. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary newspaper.

King jacuzzi club - 20% off Food & Beverage


		One king bed. Desk. High-speed Internet access (surcharge). Cable/satellite TV with pay movies. Clock radio. Coffee/tea maker. Jetted tub. Hair dryer. Iron/ironing board. Complimentary newspaper.

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies

Pets accepted
Check-out time is Noon
Check-in time starts at 3 PM

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: USD 14 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

20% food and beverage discount

Reserve a room via this Web site and receive a 20% food and beverage discount at the Poolside Grill and Cardinal Lounge.

Room service and alcoholic beverages are not included.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in California Green Lodging Program, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

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Property Amenities

Swimming pool - outdoor
Poolside bar
Complimentary newspapers in lobby
Fitness facilities
Restaurant(s) in hotel
Bar/lounge
Coffee shop or café
Breakfast available (surcharge)
Room service
Limo or Town Car service available
Parking (surcharge)
Business center
Multiple large conference rooms
Event catering
Banquet facilities
Internet access in public areas - high speed
Internet access in public areas - complimentary
Audio-visual equipment
Concierge services
Total number of rooms - 346
Porter/bellhop
Express check-out
Doorman/doorwoman

Security guard
Multilingual staff
Safe-deposit box at front desk
Pool table
24-hour front desk
Currency exchange
Gift shops or newsstand
Shopping on site
Babysitting or child care
ATM/banking
Laundry facilities
Suitable for children
Air-conditioned public areas
Patio
Valet parking
Number of floors - 4
Valet parking (surcharge)
Luggage storage
Wireless (high-speed) Internet access - surcharge
One meeting/conference room
Parking limited (surcharge)
Health club
Dry cleaning/laundry service

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Rooms

This Palo Alto hotel has 346 nonsmoking guestrooms on four floors. All rooms have The Sheraton Sweet Sleeper Bed, which features custom-designed, extra-thick, plush-top mattress dressed with three sheets, fleece blankets, plump duvet in rich colors, and five goose down/feather pillows. Guestrooms are decorated in color schemes of soft blue and beige. Bath amenities include designer toiletries. Guestrooms have high-speed Internet access (surcharge), multi-line phones with voice mail, and oversized desks. Rooms include coffeemakers with Starbucks coffee. Turndown service is available on request.

Room Amenities

High-speed Internet access
Cable/satellite television channels
Pay movies
Complimentary newspaper
Hypo-allergenic bedding available
Premium bedding
Climate control
Air conditioning
Multi-line phone
Voice mail
Internet access (surcharge)
Coffee/tea maker
Wake-up calls

Daily housekeeping
Turndown service (on request)
Extra towels/bedding
Hair dryer
Designer toiletries
Desk
Clock radio
Window opens
Rollaway beds available
Cribs (infant beds) available
Iron/ironing board
In-room safe
In-room massage available

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Dining

Poolside Grill - This casual restaurant is open for breakfast, lunch, and dinner, serving from a menu that includes egg dishes, sandwiches, and salads. During warm weather, patio doors open to the outdoor pool area.

Cardinal Clubroom Lounge - This bar is decorated with a Stanford sports motif and dark-wood furnishings, and serves a variety of spirits, beer, and wine.

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Sheraton Palo Alto Hotel, Palo Alto, California, Dining Ballroom/Banquet

Recreation

Tennis nearby
Running track/path nearby
Basketball nearby
Golfing nearby
Golf - driving range nearby
Volleyball nearby
Bicycle rentals nearby

Horse riding/rental nearby
Mountain biking nearby
Helicopter/airplane tours nearby
Racquetball/squash nearby
Aerobics nearby
Hiking/biking trails nearby
Swimming on site

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sheraton Palo Alto Hotel

4.1

out of 5

avg. guest rating

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Showing 1 - 10 results (of 76) · See more Sheraton Palo Alto Hotel reviews

A Traveller from Weston, MA

3.0

out of 5

“Great location, but expensive for quality of rooms”

Excellent location, with downtown Palo Alto and Stanford campus accessible by foot. Relatively close to train also, which is great those wanting to use it but can be heard. Nice outdoor pool, but bar area is average and rooms are average. Desk chair was not super comfortable, if you need to work for an extended period. Staff was friendly and helpful. Valet service was very prompt.

A Traveller from Portland, Oregon

3.0

out of 5

“Not bad for a high turnover hotel - a little tired though.”

We were there for the Stanford/Oregon Football game. The hotel staff was excellent - only down side was the hotel is well used - meaning getting a little dated and tired. Needs a face lift. The hall carpets were kind of smelly but nothing terrible. Just being honest. I would stay there again due to the proximity to Stanford Campus.

Area recommendations

Palo Alto main street - nice shops

A Traveller from Nevada City, CA

3.0

out of 5

“Near the stadium”

Hotel was clean. Service was great except the front desk employee could have been a little nicer. We stayed here to watch the football game. Great location to the stadium...but beware a train runs along the backside of the hotel all day and night. I was slightly miffed that I payed A LOT of money for an extra night in one room and was charged $10.00 for parking!.. I was asked if I wanted self-parking and thought it was included, was not told that I'd be dinged for it! The setting of the hotel is really pretty. Also, there is no free internet and no fridge in the room. When we needed a roll-away bed for the second night...we were told they were "all out". No hot tub. Overall, I'd say I'd try to find somewhere better for that price, next time.

A Traveller from UK

4.0

out of 5

“Good location”

Good for Palo Alto, and a 1 minute walk to the Caltrain to get into the City.

A Traveller

3.0

out of 5

“Smelly”

The hotel is reasonable for the area, well located but they really need to change the smelly carpets in the hallways. The rooms were fine, clean but you had to hold your breathe while walking to the room.

A Traveller

3.0

out of 5

“Not Impressed”

Overall stay, not luxurious but comfortable. For the price, Ive been to better hotels. -No direct shuttle to Stanford Campus -walk to the train station nearby to connect with campus shuttle -Clean white sheets and cover -Room comfortable -small small gym -breakfast buffet $20 -internet $10 bucks per day. Service was slow. -building facade needs some remodeling

Ashley

3.0

out of 5

“Nice hotel. Not so friendly staff”

The hotel location can't be beat if you are visiting Stanford. The rooms are what you would expect from a Sheraton. However, all of the staff that I encountered were pretty unfriendly, especially the nighttime worker. In general, the front desk was very short with me and not very helpful.

A Traveller from Vancouver, Canada

4.0

out of 5

“Satisfied except”

I find that generally service is lacking unless you tip them first other wise the hotel experience is ok

Area recommendations

University ave just around the corner. Great place to go for food

A Traveller from Raleigh, NC

3.0

out of 5

“Palo Alto Stay”

Our stay at this hotel was not without issues. First, upon arrival the requested room type was not available (even though the reservation was made two months ago). The hotel staff was very apologetic when making the room switch the following morning and even offered complimentary breakfast. The original room we were placed in was next to an equipment room where we were disturbed by a grinding 'start-up' sound that literally would occur every 60 seconds and this went all night long. Very annoying to say the least.

A Traveller from Riverside, CA

5.0

out of 5

“Stanford trip”

This hotel was minutes away from Stanford University where we watched a Stanford football game. The hotel was busy due to several booked parties, but one of the hotel front desk personnel allowed me to do a pre checkin, that way my room would be ready when I returned from the game.

Area recommendations

Down town San Francisco is only 20 to 30 minutes away with plenty to do and several good places to eat.

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Showing 1 - 10 results (of 76) · See more Sheraton Palo Alto Hotel reviews

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